AI TECH, AI APPLICATIONS, FUTURE TECH

Sapia and SmartRecruiters partnership brings world-first AI Smart Interviewer to integrations marketplace

Sapia.ai | September 30, 2022 | Read time : 02:50 min

Sapia.ai
Sapia.ai, creator of the world's first Smart Interviewer, has joined forces with SmartRecruiters, a global leader in enterprise recruitment software, to bring the first and only chat-based assessment tool to the SmartRecruiters integrations marketplace.

Recruiters that use Sapia's Smart Interviewer via the SmartRecruiters Marketplace will now be able to dramatically accelerate time to hire and fulfill their diversity objectives.

This new partnership will mean that Sapia's Smart Interviewer is the only fully automated apply-to-offer workflow on the market.

Sapia CEO, Barb Hyman, said that chat-based assessment is a game-changer for any company that needs to hire the best talent, quickly and at scale.

"This partnership is a win for companies needing to hire at F1 velocity, with an experience that is loved by all candidates – to date, 2 million across 47 countries," Hyman said.

"Our Smart Interviewer is an assessment, interview, and feedback tool in one that also solves inclusion and diversity issues. It's blind, untimed, and gives every candidate feedback."

Sapia's Smart Interviewer can be used for any role and any sector. Customers use the technology to assess candidates for values, scale culture, assess for competencies, or find the best people for key roles. The technology gives talent acquisition teams massive time savings and transforms employer brand.

Sapia's innovative chat technology has recently garnered global recognition for its work in mitigating gender bias and for its ethical AI. Recently, the company also won an innovation award at Vivatech Paris, claiming the 'cutting edge technologies and employee experience' category .

Sapia.ai has offices in Melbourne and Sydney, Australia, along with Chicago in the United States and London supporting the EMEA market, allowing support for companies across the globe.

About Sapia.ai
Sapia's mission is to build a fairer, more human world through ethical AI. Using the world's first Smart Interviewer, powered by the world's largest source of first-party proprietary text data and advanced Natural Language Processing, Sapia turns simple text conversations into unprecedented talent intelligence – enabling organizations to interrupt hiring bias at scale, get to the right talent fast, and give every candidate an experience they love.

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AI TECH,SOFTWARE,FUTURE TECH

Zoom partners with Cresta to Deliver AI-Driven Real-Time Intelligence for the Contact Center

Cresta | November 10, 2022

Cresta, the leader in real-time intelligence for the contact center, today announced the availability of an integration between Cresta and Zoom Video Communications, Inc. With this integration, Zoom Contact Center customers now have the ability to deploy real-time voice integration in their contact center using Cresta's advanced AI-driven, real-time intelligence layer. This integration will allow Zoom customers to accelerate revenue generation by improving sales conversion rates, and increasing customer retention and collections. Cresta's real-time intelligence platform also improves call coaching by automating the quality assurance process. "The Zoom Contact Center solution has set a new standard for customer experiences through omnichannel and video-optimized interactions. "The Cresta integration will help Zoom Contact Center accelerate its goal of meeting the needs of the modern agent and end customer experience." Zayd Enam, CEO of Cresta Cresta's platform allows Zoom customers to use a simple interface instead of having to go through a lengthy programming process. The integration can be enabled through the Zoom administration portal, providing a simple and secure way to integrate to Cresta's powerful real-time AI suite that includes Agent Assist, Knowledge Surfacing, Supervisor coaching, QA and Insights. Customers using Cresta see CSAT increase on average by 15%, new agent ramp time decreased by 3X, and agents save 3-5 hours per week through elimination of repetitive tasks. "The Cresta platform complements the Zoom Contact Center offering," says Kentis Gopalla, Head of Ecosystem for Zoom Phone and Contact Center. "The combination of Cresta's real-time capabilities with Zoom Contact Center helps our customers improve agent productivity by providing additional insights, and deliver better customer experiences. This integration makes it easy to offer our solutions in a secure way without complex IT work, so customers can focus on business value." This partnership marks another important milestone for Cresta in 2022, including bolstering the executive team, securing an $80 million Series C funding, and the unveiling several groundbreaking products that demonstrate how AI is reshaping contact center operations, including Cresta Insights, Agent Assist, Opera, Chatbot, and Director. Cresta was also recently recognized as a "Hot AI Vendor" by Aragon Research and earned inclusion on the CB Insights AI 100 list. About Cresta Cresta makes every customer interaction excellent. Cresta turns real-time intelligence into real-time action to make the contact center smarter – and every agent and manager more productive. Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world.

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AI TECH, GENERAL AI

Sensorium to Showcase Latest Innovations of its AI-driven Metaverse at GITEX 2022

Sensorium | October 11, 2022

Sensorium, a leading developer in the metaverse space, is joining GITEX GLOBAL for the second year in a row. The company has prepared a range of thrilling activities for all visitors to discover and experience the Sensorium Galaxy metaverse ahead of its public launch. As a key participant of X-Verse, a new GITEX event dedicated to immersive technologies and the Web 3.0 industry, Sensorium will showcase some of its latest innovations in the field of extended reality and artificial intelligence with an interactive multi-day program. "GITEX GLOBAL is one of the most influential events for the tech sector, and we are delighted to once again contribute to its outstanding agenda. This year, we wanted to take the metaverse one step closer to everyone, ensuring all visitors can experience the different technological advancements that come together at Sensorium Galaxy. From remarkably natural conversations with AI beings to the high-quality generative music created by our virtual artists and the striking visuals available all around the metaverse. With our program this year, we intend to reshape people's vision of the metaverse and set new standards for the creation of future virtual environments." Sasha Tityanko, Deputy CEO & Art Director at Sensorium Program details: Face The AI: Join A One-On-One Talk With Sensorium Galaxy Virtual Being October 10-13 | 11:00 - 17:00 | Location: Sensorium Galaxy Demo Station Attendees can jump on stage and test the advanced conversational AI powering Sensorium Galaxy virtual beings. A sophisticated architecture based on genetic algorithms and reinforcement learning enables the company's proprietary virtual beings to chat naturally on any given topic for extended periods of time without losing context. The Metaverse Runway Show by Sensorium Galaxy October 10-13 | 17:00 - 18:00 | Location: Main screen The future of immersive experiences is defined by AAA graphics. And this show is a statement of our commitment to a much-needed superior visual quality in the metaverse. Our 15-minute show exposes the power of graphic details through an exclusive selection of Sensorium Galaxy virtual beings and progressive outfits designed by award-winning artist Jason Ebeyer. Empyreal Parties by Sensorium Galaxy: Raving our way to the metaverse October 10-13 | 17:00 - 18:00 | Full show on October 13 at 16:00 and 10min previews regularly | Location: Main screen GITEX visitors can further explore the depths of Sensorium Galaxy by joining Empyreal Parties — a series of exclusive performances taking place in the metaverse and available through the world's first 24/7 in-engine metaverse streaming channel. The hour-long event takes attendees on tour across multiple locations inside Sensorium Galaxy, allowing them to preview a full-fledged version of the metaverse. The visual experience is seamlessly complemented by the signature music of the company's AI-driven virtual DJs. Sensorium is a pioneer in developing virtual artists powered by artificial intelligence. In 2021, the company released Kàra Màr's "Anthropic principle" music album — the first-ever created entirely by an AI character and available on major distribution platforms like Apple Music, Spotify, and SoundCloud. Sensorium Galaxy virtual artists rely on a generative music engine to create high-quality tracks combining 60+ genres. The AI behind them enables them to dynamically analyze feedback and adjust their music accordingly to match the show mood. The Future of Web3: Virtual Artists and Beings Take Over The AI-driven Metaverse October 13 | 14:00 - 14:30 | Location: Talks The highlight of Sensorium's program is a panel discussion delivered by Deputy CEO & Art Director Sasha Tityanko on the prospects for creating and using virtual artists and beings in AI-powered metaverses. Aside from gaining valuable insights on the challenges and opportunities from the perspective of a metaverse developer, attendees will also explore the exciting synergy between art and technology by the hands of incognito artist SVORA. About Sensorium Founded in 2018, Sensorium is a leading metaverse developer that leverages the latest AI and XR solutions to deliver immersive high-end events and experiences. In the Sensorium Galaxy metaverse, users can explore vast worlds filled with activities, ranging from games to mediation practices, socialize with other users, creators, and virtual beings. The Sensorium Galaxy metaverse is built in partnership with the world's leading entertainment powerhouses, including Jay-Z's Roc Nation and Yann Pissenem's The Night League. The metaverse will host exclusive performances developed in collaboration with chart-topping artists – David Guetta, Armin van Buuren, and Steve Aoki, among others. The platform will be accessible through the most widely available interfaces. Users can tune in using VR headsets to get a sense of true immersion, use a PC to access an augmented reality experience, or download the mobile application to watch streams, build unique NPCs, and communicate with them.

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AI TECH,GENERAL AI

Microsoft and Planet Expand Partnership to Provide AI and Satellite Data for African Climate Adaptation Projects

Planet | November 16, 2022

Planet Labs PBC, a leading provider of daily data and insights about Earth, and Microsoft Corp. announced an expanded partnership to apply artificial intelligence (AI) technology and satellite data to support African climate adaptation projects. This technology collaboration is in support of Microsoft’s recently-announced first global expansion of its AI for Good Labs into Nairobi, Kenya and Cairo, Egypt and the establishment of a corresponding AI Innovation Council with local partners and nonprofits. Through this program, Africa-based data scientists will have access to Planet satellite imagery from across the African continent to inform projects, as nominated by the AI Innovation Council, that have a specific focus on early warning systems and climate adaptation – the process of adjusting to current or expected effects of climate change. This initiative marks Planet’s third collaboration with Microsoft’s AI for Good Lab this year. Previous projects include the Global Renewables Watch (GRW) and the kickstart to the partnership – a robust building damage assessment at the outset of the Russo-Ukrainian War. “Two things that our Planet and Microsoft teams share in common is a very strong bias to action and to do the most good at the best scale. “Once we were able to see how impactful combining AI and satellite data could be, not just technically, but how impactful it can be when in the right hands, we immediately began to think about the complex problems we could go after - humanitarian aid, climate change, food and energy insecurity, etc.” Andrew Zolli, Chief Impact Officer of Planet Global Renewables Watch The pair of companies, in conjunction with The Nature Conservancy, today announced on Energy Day at the 2022 United Nations Climate Change Conference (COP27), that interested users can now sign up for private previews of the Global Renewables Watch (GRW), a first-of-its-kind living atlas intended to map and measure all utility-scale solar and wind installations on Earth using artificial intelligence (AI) and satellite imagery, allowing users to evaluate clean energy transition progress and track trends over time. The GRW team also unveiled the complete mapping of solar and wind installations of Kenya, Brazil and Egypt, joining the renewable energy sites mapped in Germany and India that were announced during GRW’s launch in September 2022. Private preview signup is available at: https://www.globalrenewableswatch.org/ Ukraine Building Damage Assessment The first collaboration that brought Microsoft and Planet together earlier this year was for the Office of the Secretary General of the United Nations, working alongside the UN Operations and Crisis Center (UNOCC) to monitor schools, hospitals and water, sanitation, hygiene and healthcare waste management infrastructure (WASH) across Ukraine to understand who and what had been affected. The UNOCC supports UN senior leadership in decision-making, situational awareness, risk and crisis management. In response to the invasion of Ukraine and in preparation for future similar situations, the goal was to develop a robust change detection system, harnessing AI and satellite-based technologies, that would bypass inherent traditional damage assessment challenges and support the scale and speed needed for ground teams to respond effectively. The team surveyed eight Ukrainian oblasts, coupling the UNOCC’s ground reports with Microsoft’s AI and machine learning models on top of Planet’s satellite data, in order to identify and determine if infrastructure was affected or destroyed, and approximate the date on which the damage occurred. From these mapping assessments, the team was then able to determine how many people were affected, by comparing confirmation of the damaged schools or hospitals with the size of the student body or the number of registered patients. “Prior, for these locations where they were unable to be onsite, the UNOCC did not have documented or reliable evidence of building damage. Through this project, the UN team now has a full account not only of affected infrastructure, but also the displaced and vulnerable populations those buildings served,” said Juan Lavista Ferres, Microsoft VP and Chief Data Scientist. “This is proof of the visible and actionable change that AI and satellite data can deliver to solve complex problems, whether that’s in humanitarian action, sustainability or health.” About Planet Planet Labs PBC is a leading provider of global, daily satellite imagery and geospatial solutions. Planet is driven by a mission to image the world every day, and make change visible, accessible and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest Earth observation fleet of imaging satellites, capturing over 30 TB of data per day. Planet provides mission-critical data, advanced insights, and software solutions to over 800 customers, comprising the world’s leading agriculture, forestry, intelligence, education and finance companies and government agencies, enabling users to simply and effectively derive unique value from satellite imagery. Planet is a public benefit corporation trading on the New York Stock Exchange as PL.

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AI TECH, SOFTWARE, FUTURE TECH

Amelia Leads Again in Everest Group's Assessment of Conversational AI Vendors

Amelia | September 27, 2022

Amelia, the leading Enterprise Conversational AI software company, today announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group's recent report, Conversational AI – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2022. This marks the second consecutive year that Amelia has been recognized by Everest Group for its leadership in the Conversational AI market. For this PEAK Matrix® assessment, Everest Group evaluated the Vision & Capability and Market Impact of 26 global Conversational AI technology vendors, and then classified each company into one of three categories: Leaders, Major Contenders and Aspirants. Of the 26 vendors assessed, Amelia is named the Leader and placed in the highest overall position in Everest Group's PEAK Matrix®. In the report, Amelia is the only vendor to be listed amongst the top technology vendors for all major business functions, and leads in all major industries – including banking, telecom, healthcare and insurance. Everest Group also highlights Amelia's considerable experience working with global clients from across all industries as a notable strength. Amelia's omnichannel capabilities, sentiment analysis, agent-assist and built-in Orchestration Services are also all recognized as key advantages of the company's Conversational AI platform. "Buyers have also highlighted the cognitive capabilities of the platform, its partnership ecosystem, and the Amelia team's transparency as strength areas of the vendor," the report states. "There is no denying the critical role that Conversational AI continues to play for successful businesses, as evidenced by the exponential increase in adoption that we're observing across industries. As pioneers of this competitive landscape, one which we have pursued for more than two decades, we are honored and proud that for two years running, Everest Group has recognized Amelia as the clear Leader in Conversational AI." Chetan Dube, CEO of Amelia About Amelia Amelia is a leading Enterprise Conversational AI software company with a long history of innovation in automation and Conversational AI. We create fulfilling human experiences through groundbreaking AI solutions, as we enable conversational experiences, streamline IT operations, and automate processes. In 2014, we launched Amelia, the Most Human AI™; then in 2018, we introduced true end-to-end, enterprise-wide automation allowing enterprises to quickly optimize back-end operations. Amelia is consistently recognized by third-party analyst firms as a market leader. Headquartered in New York City with offices in 15 countries, Amelia's roster of client success stories speaks for itself: Our technology impacts more than 200 of the world's leading brands, including global leaders in banking, insurance, telecommunications, and other industries. See how Amelia is powering the Future of Work at amelia.ai.

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