Software

PureSoftware and NICE Systems Collaborate to Empower Enterprises with Next-Gen Automation and Customer Experience Solutions that are Future-Ready

PureSoftware, a provider of next-generation software products and services, has collaborated with NICE Systems, a global leader in cloud and on-premises enterprise software solutions. The collaboration aims to use PureSoftware's end-to-end implementation services to improve the user experience for enterprises worldwide using NICE's world-class platforms – InContact CXone and Actimize.

PureSoftware intends to strengthen its Unified Communications CoE by building a dedicated team with NICE platform expertise. With PureSoftware's strong presence in Asia, this collaboration will provide more significant assistance to PureSoftware's customers in the region as they transform their customer service and communication processes to meet the needs of rising remote working environments.

"We are happy with our new partnership with PureSoftware and are excited to be providing a collaborative go-to-market in ASEAN to bring new levels of experience to our customers," said Andrew Hindmarch, NICE Systems' VP of Channel & Alliances for APAC.

PureSoftware's RPA Center of Excellence, which has delivered process automation solutions to customers, will now include NICE Advanced Process Automation (APA), which has expertise in implementing the virtual employee assistant, NEVA.

"We're thrilled to be collaborating with NICE to expand our footprint in the unified communications market. This strategic alliance as an implementation partner will expand our capabilities in assisting organizations in driving a more flexible and simplified contact center experience for the modern global enterprise, "Manish Sharma, PureSoftware's Chief Executive Officer, said.

PureSoftware's implementation expertise and NICE solutions, when combined, will empower enterprises to understand their customers better, act in real-time, and ensure that every employee is engaged.

About PureSoftware

PureSoftware is a software product and services company that integrates digital solutions, robotic automation, and non-linear commercial models to provide a unique customer experience, reduce cycle time, and improve business outcomes. Its global delivery team provides reliable technology-led solutions that meet performance, quality, time to market, rapid customization, and support requirements.

About NICE

NICE Systems is the global leader in intent-based systems that capture and analyze interactions and transactions, realize intent, and extract and use insights in real-time to deliver impact. NICE solutions, powered by cross-channel and multi-sensor analytics, help organizations improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and improve safety and security.

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AI and Big Data Expo North America announces leading Speaker Lineup

TechEx Events | March 07, 2024

AI and Big Data Expo North America announces new speakers! SANTA CLARA, CALIFORNIA, UNITED STATES, February 26, 2024 /EINPresswire.com/ -- TheAI and Big Expo North America, the leading event for Enterprise AI, Machine Learning, Security, Ethical AI, Deep Learning, Data Ecosystems, and NLP, has announced a fresh cohort of distinguishedspeakersfor its upcoming conference at the Santa Clara Convention Center on June 5-6, 2024. Some of the top industry speakers set to take the stage are: - Sam Hamilton - Head of Data & AI – Visa - Dr Astha Purohit - Director - Product (Tech) Ops – Walmart - Noorddin Taj - Head of Architecture and Design of Intelligent Operations - BP - Temi Odesanya - Director - AI Governance Automation - Thomson Reuters - Katie Sanders - Assistant Vice President – Tech - Union Pacific Railroad - Prasanth Nandanuru – SVP - Wells Fargo - Rodney Brooks - Professor Emeritus - MIT These esteemed speakers bring a wealth of knowledge and expertise to an already impressive lineup, promising attendees a truly enlightening experience. In addition to the speakers, theAI and Big Data Expo North Americawill feature a series of presentations covering a diverse range of topics in AI and Big Data exploring the latest innovations, implementations and strategies across a range of industries. Attendees can expect to gain valuable insights and practical strategies from presentations such as: How Gen AI Positively Augments Workforce Capabilities Trends in Computer Vision: Applications, Datasets, and Models Getting to Production-Ready: Challenges and Best Practices for Deploying AI Ensuring Your AI is Responsible and Ethical Mitigating Bias and Promoting Fairness in AI Systems Security Challenges in the Era of Gen AI and Data Science AI for Good: Social Impact and Ethics Selling Data Democratization to Executives Spreading Data Insights across the Business Barriers to Overcome: People, Processes, and Technology Optimizing the Customer Experience with AI Using AI to Drive Growth in a Regulated Industry Building an MLOps Foundation for AI at Scale The Expo offers a platform for exploration and discovery, showcasing how cutting-edge technologies are reshaping a myriad of industries, including manufacturing, transport, supply chain, government, legal sectors, financial services, energy, utilities, insurance, healthcare, retail, and more. Attendees will have the chance to witness firsthand the transformative power of AI and Big Data across various sectors, gaining insights that are crucial for staying ahead in today's rapidly evolving technological landscape. Anticipating a turnout of over 7000 attendees and featuring 200 speakers across various tracks, AI and Big Data Expo North America offers a unique opportunity for CTO’s, CDO’s, CIO’s , Heads of IOT, AI /ML, IT Directors and tech enthusiasts to stay abreast of the latest trends and innovations in AI, Big Data and related technologies. Organized by TechEx Events, the conference will also feature six co-located events, including the IoT Tech Expo, Intelligent Automation Conference, Cyber Security & Cloud Congress, Digital Transformation Week, and Edge Computing Expo, ensuring a comprehensive exploration of the technological landscape. Attendees can choose from various ticket options, providing access to engaging sessions, the bustling expo floor, premium tracks featuring industry leaders, a VIP networking party, and a sophisticated networking app facilitating connections ahead of the event. Secure your ticket with a 25% discount on tickets, available until March 31st, 2024. Save up to $300 on your ticket and be part of the conversation shaping the future of AI and Big Data technologies. For more information and to secure your place at AI and Big Data Expo North America, please visit https://www.ai-expo.net/northamerica/. About AI and Big Data Expo North America: The AI and Big Data Expo North America is a leading event in the AI and Big Data landscape, serving as a nexus for professionals, industry experts, and enthusiasts to explore and navigate the ever-evolving technological frontier. Through its focus on education, networking, and collaboration, the Expo continues to be a beacon for those eager to stay at the forefront of technological innovation. “AI and Big Data Expo North Americais a part ofTechEx. For more information regardingTechExplease see onlinehere.”

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