Innovation,Software,Digital Transformation

New Relic Releases Error Tracking Capabilities to Improve Customer Experience

New Relic Launches New Error Tracking Capabilities

New Relic, an observability platform for engineers, announced the general availability of new error tracking capabilities to help engineering teams proactively detect, triage, and take action on all errors across the full software stack before customers are impacted. Engineers can use New Relic error tracking to group errors by user and error impact and show them in the right context.

These capabilities include a new user impact view, access to correlation data across traces and logs, and an enhanced integration with Slack. It will reduce engineering work and improve the customer experience. New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. This helps the world's leading brands improve planning cycle times, change failure rates, release frequency, and mean time to resolution.

It also provides a single location to view, triage, and resolve all errors across the entire application stack, as well as the ability for engineers to intelligently group and display errors on a single screen by user and error impact, with context. New Relic helps engineering teams find all errors across the full application stack, including APM, RUM, mobile, and serverless data. This reduces engineering work and makes the customer experience better.

New Relic Observability Product GM and Chief Growth Officer, Manav Khurana, commented, "As applications grow more complex, engineers need a system in place to proactively triage and fix errors before the customer experience is impacted. New Relic error tracking gives web, mobile, and back-end engineers a single place to prioritize and resolve issues quicker whenever a critical, customer-impacting error arises. Because error tracking is part of our all-in-one observability platform, we are able to automatically reveal relevant traces and logs in the context of an error, helping engineers debug errors faster."

(Source: Businesswire)

It's now available for free for all New Relic full platform users and core users. Beyond Finance uses error tracking to detect, triage, and resolve full-stack errors so that their engineering team can better collaborate and create better customer experiences.

About New Relic

New Relic, the industry standard for observability, gives developers the tools they need to create and maintain high-quality software at every stage of the process. To help engineers do their best work based on data rather than opinion, New Relic provides the only unified data platform that gives them access to all telemetry, including metrics, events, logs, and traces, along with powerful full-stack analysis tools. New Relic's intuitive and predictable usage-based consumption pricing provides greater value to engineering teams by reducing the cost of planning cycles, change failure rates, release frequency, and mean time to resolution. Improved uptime, reliability, and operational efficiency allow top companies like adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury's, Signify Health, TopGolf, and World Fuel Services (WFS) to provide remarkable experiences for their customers, which in turn drives innovation and expansion.

Spotlight

Other News
AI Tech

AI and Big Data Expo North America announces leading Speaker Lineup

TechEx Events | March 07, 2024

AI and Big Data Expo North America announces new speakers! SANTA CLARA, CALIFORNIA, UNITED STATES, February 26, 2024 /EINPresswire.com/ -- TheAI and Big Expo North America, the leading event for Enterprise AI, Machine Learning, Security, Ethical AI, Deep Learning, Data Ecosystems, and NLP, has announced a fresh cohort of distinguishedspeakersfor its upcoming conference at the Santa Clara Convention Center on June 5-6, 2024. Some of the top industry speakers set to take the stage are: - Sam Hamilton - Head of Data & AI – Visa - Dr Astha Purohit - Director - Product (Tech) Ops – Walmart - Noorddin Taj - Head of Architecture and Design of Intelligent Operations - BP - Temi Odesanya - Director - AI Governance Automation - Thomson Reuters - Katie Sanders - Assistant Vice President – Tech - Union Pacific Railroad - Prasanth Nandanuru – SVP - Wells Fargo - Rodney Brooks - Professor Emeritus - MIT These esteemed speakers bring a wealth of knowledge and expertise to an already impressive lineup, promising attendees a truly enlightening experience. In addition to the speakers, theAI and Big Data Expo North Americawill feature a series of presentations covering a diverse range of topics in AI and Big Data exploring the latest innovations, implementations and strategies across a range of industries. Attendees can expect to gain valuable insights and practical strategies from presentations such as: How Gen AI Positively Augments Workforce Capabilities Trends in Computer Vision: Applications, Datasets, and Models Getting to Production-Ready: Challenges and Best Practices for Deploying AI Ensuring Your AI is Responsible and Ethical Mitigating Bias and Promoting Fairness in AI Systems Security Challenges in the Era of Gen AI and Data Science AI for Good: Social Impact and Ethics Selling Data Democratization to Executives Spreading Data Insights across the Business Barriers to Overcome: People, Processes, and Technology Optimizing the Customer Experience with AI Using AI to Drive Growth in a Regulated Industry Building an MLOps Foundation for AI at Scale The Expo offers a platform for exploration and discovery, showcasing how cutting-edge technologies are reshaping a myriad of industries, including manufacturing, transport, supply chain, government, legal sectors, financial services, energy, utilities, insurance, healthcare, retail, and more. Attendees will have the chance to witness firsthand the transformative power of AI and Big Data across various sectors, gaining insights that are crucial for staying ahead in today's rapidly evolving technological landscape. Anticipating a turnout of over 7000 attendees and featuring 200 speakers across various tracks, AI and Big Data Expo North America offers a unique opportunity for CTO’s, CDO’s, CIO’s , Heads of IOT, AI /ML, IT Directors and tech enthusiasts to stay abreast of the latest trends and innovations in AI, Big Data and related technologies. Organized by TechEx Events, the conference will also feature six co-located events, including the IoT Tech Expo, Intelligent Automation Conference, Cyber Security & Cloud Congress, Digital Transformation Week, and Edge Computing Expo, ensuring a comprehensive exploration of the technological landscape. Attendees can choose from various ticket options, providing access to engaging sessions, the bustling expo floor, premium tracks featuring industry leaders, a VIP networking party, and a sophisticated networking app facilitating connections ahead of the event. Secure your ticket with a 25% discount on tickets, available until March 31st, 2024. Save up to $300 on your ticket and be part of the conversation shaping the future of AI and Big Data technologies. For more information and to secure your place at AI and Big Data Expo North America, please visit https://www.ai-expo.net/northamerica/. About AI and Big Data Expo North America: The AI and Big Data Expo North America is a leading event in the AI and Big Data landscape, serving as a nexus for professionals, industry experts, and enthusiasts to explore and navigate the ever-evolving technological frontier. Through its focus on education, networking, and collaboration, the Expo continues to be a beacon for those eager to stay at the forefront of technological innovation. “AI and Big Data Expo North Americais a part ofTechEx. For more information regardingTechExplease see onlinehere.”

Read More