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Level AI Has Released AgentGPT, a Generative AI System to Empower Customer Service Teams

Level AI Has Released AgentGPT, a Generative AI System

Level AI has released AgentGPT, a safe, all-knowing, generative AI system that will help customer service teams solve complex problems and make the customer experience better. AgentGPT is able to understand customer inquiries in natural language and quickly generate responses that are both accurate and tailored to the individual customer's needs.

AgentGPT is trained on a client's private customer conversation data and comes up with answers in real time to help agents when they need it. Based on agent feedback, the system also self-learns and continuously improves. Now that AgentGPT is out, customer service teams can use cutting-edge technology to make the customer experience better.

Ashish Nagar, CEO and founder of Level AI, said, "The best way to describe AgentGPT is like a highly trained version of ChatGPT for enterprise customer service." He also said, "We’ve all seen the excitement around ChatGPT and how it can help give users a leg up in their day-to-day tasks, but OpenAI or Google do not work for the enterprise customer." He added, "By contrast, Level AI can bring the power of this transformative technology to every enterprise customer to assist massively overloaded customer service teams at a time when experience is critical to long-term success—and ultimately revenue."

(Source — Businesswire)

It is not meant to replace people, but to add to what they can do and give them accurate information in real time. Level AI has opened a waitlist for those who want to test AgentGPT before it is widely released. AgentGPT is a cutting-edge artificial intelligence (AI) technology that is changing the way customer service agents talk to customers.

About Level AI

Level AI is a Mountain View, California and Delhi, India based voice AI startup. Top venture capitalists and industry experts back the company, which aims to augment workers with AI. Speech AI, NLP, and information retrieval connect customers and businesses. Level AI's team includes Amazon Alexa, Google, and other AI experts. They develop contact center AI technologies that automate quality assurance, help agents, and give business leaders strategic insights. AI-native solutions give modern workers cutting-edge intelligence. Level AI helps Affirm, Brex, Carta, Vista, Toast, MoneyLion, and ezCater streamline operations. Level AI has major investors like Battery Ventures, ENIAC, and Village Global. Company headquarters are in Mountain View, California.


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AI and Big Data Expo North America announces leading Speaker Lineup

TechEx Events | March 07, 2024

AI and Big Data Expo North America announces new speakers! SANTA CLARA, CALIFORNIA, UNITED STATES, February 26, 2024 / -- TheAI and Big Expo North America, the leading event for Enterprise AI, Machine Learning, Security, Ethical AI, Deep Learning, Data Ecosystems, and NLP, has announced a fresh cohort of distinguishedspeakersfor its upcoming conference at the Santa Clara Convention Center on June 5-6, 2024. Some of the top industry speakers set to take the stage are: - Sam Hamilton - Head of Data & AI – Visa - Dr Astha Purohit - Director - Product (Tech) Ops – Walmart - Noorddin Taj - Head of Architecture and Design of Intelligent Operations - BP - Temi Odesanya - Director - AI Governance Automation - Thomson Reuters - Katie Sanders - Assistant Vice President – Tech - Union Pacific Railroad - Prasanth Nandanuru – SVP - Wells Fargo - Rodney Brooks - Professor Emeritus - MIT These esteemed speakers bring a wealth of knowledge and expertise to an already impressive lineup, promising attendees a truly enlightening experience. In addition to the speakers, theAI and Big Data Expo North Americawill feature a series of presentations covering a diverse range of topics in AI and Big Data exploring the latest innovations, implementations and strategies across a range of industries. Attendees can expect to gain valuable insights and practical strategies from presentations such as: How Gen AI Positively Augments Workforce Capabilities Trends in Computer Vision: Applications, Datasets, and Models Getting to Production-Ready: Challenges and Best Practices for Deploying AI Ensuring Your AI is Responsible and Ethical Mitigating Bias and Promoting Fairness in AI Systems Security Challenges in the Era of Gen AI and Data Science AI for Good: Social Impact and Ethics Selling Data Democratization to Executives Spreading Data Insights across the Business Barriers to Overcome: People, Processes, and Technology Optimizing the Customer Experience with AI Using AI to Drive Growth in a Regulated Industry Building an MLOps Foundation for AI at Scale The Expo offers a platform for exploration and discovery, showcasing how cutting-edge technologies are reshaping a myriad of industries, including manufacturing, transport, supply chain, government, legal sectors, financial services, energy, utilities, insurance, healthcare, retail, and more. Attendees will have the chance to witness firsthand the transformative power of AI and Big Data across various sectors, gaining insights that are crucial for staying ahead in today's rapidly evolving technological landscape. Anticipating a turnout of over 7000 attendees and featuring 200 speakers across various tracks, AI and Big Data Expo North America offers a unique opportunity for CTO’s, CDO’s, CIO’s , Heads of IOT, AI /ML, IT Directors and tech enthusiasts to stay abreast of the latest trends and innovations in AI, Big Data and related technologies. Organized by TechEx Events, the conference will also feature six co-located events, including the IoT Tech Expo, Intelligent Automation Conference, Cyber Security & Cloud Congress, Digital Transformation Week, and Edge Computing Expo, ensuring a comprehensive exploration of the technological landscape. Attendees can choose from various ticket options, providing access to engaging sessions, the bustling expo floor, premium tracks featuring industry leaders, a VIP networking party, and a sophisticated networking app facilitating connections ahead of the event. Secure your ticket with a 25% discount on tickets, available until March 31st, 2024. Save up to $300 on your ticket and be part of the conversation shaping the future of AI and Big Data technologies. For more information and to secure your place at AI and Big Data Expo North America, please visit About AI and Big Data Expo North America: The AI and Big Data Expo North America is a leading event in the AI and Big Data landscape, serving as a nexus for professionals, industry experts, and enthusiasts to explore and navigate the ever-evolving technological frontier. Through its focus on education, networking, and collaboration, the Expo continues to be a beacon for those eager to stay at the forefront of technological innovation. “AI and Big Data Expo North Americais a part ofTechEx. For more information regardingTechExplease see onlinehere.”

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