New Relic | August 10, 2022
New Relic , the observability company, today announced it has joined the Atlassian Platform Partner Program as part of the Atlassian Open DevOps solution that integrates Jira Software with popular DevOps tools. New Relic has integrated errors inbox with Jira Software to empower developers to easily access and set up full stack error tracking and software performance monitoring from inside Jira Software, Atlassian’s issue and project management tool. With this integration, developers can create Jira Software issues directly within errors inbox, the New Relic platform functionality for error tracking. This announcement coincides with the launch of the Jira Software toolchain page, which helps developer teams to discover and install DevOps tools to improve DevOps practices across their software development lifecycle.
“As applications grow more complex, developers need a system in place to proactively fix errors before the customer experience is impacted,” said Peter Pezaris, SVP, Strategy and User Experience at New Relic. “Errors inbox for Jira Software, which builds on the strong history between New Relic and Atlassian, makes developers’ lives easier by allowing them to get to the root cause faster with full error details — including stack traces — and alerts whenever a critical, customer-impacting error arises. Ticketing is made easier, too, as teams can instantly create Jira Software issues with all the right information, without leaving their error management workflow.”
Key benefits and capabilities of the New Relic and Jira Software integration include:
Track, triage, and resolve errors in one place: Errors are grouped and displayed on a single screen for visibility and easy triaging. Tackle errors across the full application stack with APM, RUM, Mobile, and Serverless (Lambda Functions) data tracked.
Resolve errors before impacting customers: Proactively review and triage errors before they affect customers. Get to the root cause faster with full error details, including stack traces and logs in context, provided in the error inbox.
Collaborate across teams: Squash bugs as a team with shared error visibility, shared comments, and an integration with Slack.
Create Jira Software issues with a click: With the new integration, set up templates and quickly file Jira Software issues containing error details, associated issues, and direct links to the stack trace and entities in New Relic for easy debugging.
“Atlassian and New Relic share a vision to improve the developer experience by meeting users where they are and allowing them to use the tools they know and love. “We are excited to include New Relic errors inbox as an app in the Jira Software toolchain page, which makes it easier for millions of users to discover and connect DevOps apps used throughout the software development lifecycle to fill gaps in the toolchain as their DevOps practices evolve.”
Bryant Lee, VP of Partnerships and Developer Experience at Atlassian
“We have been really impressed with how New Relic errors inbox offers a single place to track all the errors for the entire stack," said Mudit Mehta, Software Engineer II at Postman. "Errors inbox helps developers save time instead of looking and jumping through multiple tools for cloud-based or external error tracking. With the integration for Jira Software, I can quickly view an error and notify the right team members by filing a templated Jira Software issue in seconds without even leaving the New Relic platform.”
The Jira Software toolchain page is the latest collaboration between New Relic and Atlassian. The integration builds on the recent launch of the Bitbucket quickstart in New Relic Instant Observability, which gives engineers visibility into the health and performance of their Bitbucket pipelines to continuously improve and optimize their deployments. Developers can also connect Jira Software to New Relic alerts to help the right teams get the right information in the software development life cycle.
Errors inbox for Jira Software is available for free to all New Relic full platform users and Jira Cloud users. For more information, visit www.newrelic.com. Additional integrations for Atlassian’s Connect applications with errors inbox and other capabilities will be available later this year.
About New Relic
As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.
Splashtop | May 19, 2022
Splashtop Enterprise now enables end users to request help right from a desktop icon and talk live with technicians during a troubleshooting session, as well as other features like RDP connectivity and mobile camera sharing enhanced with AR.
CUPERTINO, Calif., May 19, 2022 – Splashtop today announced the availability of a robust new feature set for Splashtop Enterprise, an all-in-one remote access and support solution that empowers employees to work from anywhere on any device, and enables IT and help desk teams to remotely access, support and manage any device with unattended and attended support. The new features enable more possibilities for secure remote work, simplify connection workflows and increase efficiency for help desk technicians and end users.
“We know that the needs of our customers are ever-changing, and customer feedback factors greatly into our product planning. In order to provide a better experience for end-users and technicians, we’ve made significant product enhancements. With this release we focused on making it easier for end users to ask for help, improving technician and end user communication, more seamless collaboration between technicians, and more robust security and compliance knobs,” said Annie Chen, VP of Product for Splashtop.
New Splashtop Enterprise enhancements include:
End users now have their own remote support “easy button.” When in need of help, they simply double click on the SOS Call app on their desktop to request a support session, making it fast and convenient to get help. The session will be routed to the appropriate technician support queue.
At any time during a remote support session, the technician can initiate a voice call to talk live with the end user. This can expedite the troubleshooting process and improve the customer experience.
Seamless Technician Collaboration
With the new technician collaboration feature, up to two additional technicians can be invited to a session, promoting maximum efficiency of the team and increasing first call resolutions.
Virtual Field Service Support with Augmented Reality
Splashtop AR is a new feature that allows remote technicians to view physical locations using mobile camera sharing. A technician can use two-way AR annotation capabilities and voice to guide, train, troubleshoot and resolve onsite technology issues. Other capabilities include freezing the frame for focus, session recording and the ability to turn on the mobile device flashlight.
Securely Bridge Connections to Windows Without a VPN or Remote Access Agent
Splashtop Connector feature allows IT administrators to remotely access computers on internal networks that may not have internet access or allow third-party apps to be installed. IT can securely bridge Remote Desktop Protocol (RDP) connections to Windows computers and servers through Splashtop without installing additional software on those endpoints and without the need for a VPN. Users can also leverage existing Remote Desktop Services (RDS) to enjoy individual desktop sessions on the same computer or remotely run a specific application without connecting to a full remote desktop.
Enhanced Control with IP Whitelisting
Splashtop Enterprise now offers IP whitelisting, allowing businesses to restrict access to specific IP addresses and further mitigating potential risk of unauthorized access.
Expanded Auditing and Logging
For businesses with strict auditing and disaster recovery processes, Splashtop can now integrate with Security Information and Events Management (SIEM) solutions such as Splunk or SumoLogic to automatically log events and session details, lifting the burden from IT administrators.
Splashtop Enterprise has been recognized with the 2022 Top Product Award from TrustRadius, an award based entirely on customer feedback. End users enjoy high-performance features including 4k HD quality, frame rates up to 60 frames per second (FPS), device redirection and mic passthrough for productivity. Combined, these features create an experience so fast and simple, users feel like they are working onsite, regardless of their location.
Splashtop is a leader in secure remote access and support. Its solutions for flexible work, learning and IT support deliver an ‘in-person experience’ that is as fast, simple and secure as being in front of an on-site machine. Splashtop delivers high performance with 4k quality at 60fps; advanced security features and compliance; one application for access and support for all devices and operating systems; and instant global support with direct access to an expert. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products
Deci | August 08, 2022
Deci, a deep learning company harnessing AI to build AI, today announced it has joined NVIDIA Metropolis — a partner program, application framework, and set of developer tools that bring to market a new generation of applications and solutions to make the world’s most important spaces and operations safer and more efficient with advancements in AI vision.
Deci enables AI developers to build, optimize and deploy best-in-class deep learning models, delivering high accuracy tailored for any dataset, inference hardware, speed, and size requirements. Its platform enables unparalleled inference performance on the NVIDIA Jetson edge AI platform — which includes the Jetson Orin, AGX Xavier, Xavier NX and Nano modules — as well as server-based NVIDIA GPUs. With Deci, vendors can deploy complex models onto smaller edge devices, thus achieving real-time latency and maximizing hardware utilization.
NVIDIA Metropolis makes it easier and more cost effective for enterprises, governments, and integration partners to use world-class AI-enabled solutions to improve critical operational efficiency and safety problems. The NVIDIA Metropolis ecosystem contains a large and growing breadth of members who are investing in the most advanced AI techniques and most efficient deployment platforms, while using an enterprise-class approach to their solutions. Members have the opportunity to gain early access to NVIDIA platform updates to further enhance and accelerate their AI application development efforts. Further, the program offers the opportunity for members to collaborate with industry-leading experts and other AI-driven organizations.
“We are honored to be part of NVIDIA Metropolis and confident that our participation will enable us to reach more customers to support them in successfully deploying world-changing AI solutions. “AI teams can rely on Deci’s platform to build and optimize top-notch models at the edge, a real game changer for enterprises seeking to innovate.”
Yonatan Geifman, CEO and co-founder of Deci
Deci is a deep learning development platform, powered by a proprietary Neural Architecture Search technology. AI developers use Deci to build, optimize and deploy best-in-class deep learning models that are tailored for any task, dataset, inference hardware, and performance targets. Leading AI teams use Deci to accelerate inference performance, enable new use cases on edge devices, shorten development cycles and reduce inference computing costs. Founded by Yonatan Geifman, PhD, Jonathan Elial, and Professor Ran El-Yaniv, Deci's team of deep learning engineers and scientists is dedicated to eliminating production-related bottlenecks across the AI lifecycle.
Immuta | June 16, 2022
Immuta, the leader in data access and data security, today announced an expanded partnership with leading global information technology, consulting, and business process services company, Wipro Limited. The expanded partnership advances Wipro’s solutioning capabilities for Snowflake to also deliver Immuta’s data access and security offerings to joint customers. Through this partnership, Wipro customers get access to its expertise on Immuta through Wipro’s “Secure Data Analytics” solution, receiving heightened data security when moving their data to the cloud.
The inclusion of Immuta in Wipro’s current Center of Excellence (CoE) program for Snowflake gives customers access to Immuta-trained and partner-certified architects and engineers. This enables Wipro to deliver successful data modernization projects to their customers by leveraging the automated access and privacy controls of the Immuta Data Access Platform.
By enforcing data policies across cloud data sources, Immuta accelerates secure data access at scale. Immuta discovers, secures, and monitors organizations’ data to ensure that users have access to the right data at the right time – as long as they have the rights.
“Immuta has established itself as one of the leading secure data access solutions for global businesses by enabling them to secure data access at scale, on any cloud service. “Immuta goes beyond role-based access control to deliver fine-grained access control with an attribute-based control plane, managing access for all users, services, and tools into data stores. Combined with Wipro’s powerful technology and 4M framework – Model, Method, Machinery, and Mindset – this partnership further strengthens Snowflake’s offering by ensuring seamless implementation and data security while migrating to the cloud.”
Sriram Narasimhan, Senior Vice President and Global Head of Data & Analytics Practice, Wipro Limited
“We’re thrilled to continue building upon our partnership with Wipro with this first-of-its-kind extension of their CoE program for Snowflake,” said Michael Dooley, Senior Vice President of Alliances at Immuta. “In support of their data analytics vision, this enhanced partnership will give joint Snowflake customers peace of mind and the tools and resources they need to ensure secure data access as they migrate data to the cloud.”
About Wipro Ltd.
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Immuta is the market leader in Data Access, providing data teams one universal platform to control access to analytical data sets in the cloud. Only Immuta can automate access to data by discovering, protecting, and monitoring data on any cloud service. Data-driven organizations around the world trust Immuta to speed time to data, safely share more data with more users, and mitigate the risk of data leaks and breaches. Founded in 2015, Immuta is headquartered in Boston, MA.