DLT Solutions Wins Two 2015 Red Hat North America Partner Awards

DLT Solutions | April 27, 2016

DLT Solutions (DLT), a leading public sector technology company, is proud to announce it has been named both the Public Sector Partner of the Year and Middleware Solutions Public Sector Partner of the Year by Red Hat, the world's leading provider of open source solutions. These awards are part of the annual Red Hat North America Partner Awards, which were announced during the 2016 Red Hat North America Partner Conference in New Orleans.DLT was honored for its dedication to architecting and delivering innovative open source solutions to customers in the public sector. Being named North America Public Sector Partner of the Year for the second year in a row, DLT was recognized for fueling increased adoption of open source solutions within U.S. Government agencies and having significant impact on Red Hat’s Public Sector business.

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SOFTWARE

Immuta and Wipro Expand Partnership to Advance Snowflake Solutions

Immuta | June 16, 2022

Immuta, the leader in data access and data security, today announced an expanded partnership with leading global information technology, consulting, and business process services company, Wipro Limited. The expanded partnership advances Wipro’s solutioning capabilities for Snowflake to also deliver Immuta’s data access and security offerings to joint customers. Through this partnership, Wipro customers get access to its expertise on Immuta through Wipro’s “Secure Data Analytics” solution, receiving heightened data security when moving their data to the cloud. The inclusion of Immuta in Wipro’s current Center of Excellence (CoE) program for Snowflake gives customers access to Immuta-trained and partner-certified architects and engineers. This enables Wipro to deliver successful data modernization projects to their customers by leveraging the automated access and privacy controls of the Immuta Data Access Platform. By enforcing data policies across cloud data sources, Immuta accelerates secure data access at scale. Immuta discovers, secures, and monitors organizations’ data to ensure that users have access to the right data at the right time – as long as they have the rights. “Immuta has established itself as one of the leading secure data access solutions for global businesses by enabling them to secure data access at scale, on any cloud service. “Immuta goes beyond role-based access control to deliver fine-grained access control with an attribute-based control plane, managing access for all users, services, and tools into data stores. Combined with Wipro’s powerful technology and 4M framework – Model, Method, Machinery, and Mindset – this partnership further strengthens Snowflake’s offering by ensuring seamless implementation and data security while migrating to the cloud.” Sriram Narasimhan, Senior Vice President and Global Head of Data & Analytics Practice, Wipro Limited “We’re thrilled to continue building upon our partnership with Wipro with this first-of-its-kind extension of their CoE program for Snowflake,” said Michael Dooley, Senior Vice President of Alliances at Immuta. “In support of their data analytics vision, this enhanced partnership will give joint Snowflake customers peace of mind and the tools and resources they need to ensure secure data access as they migrate data to the cloud.” About Wipro Ltd. Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future. About Immuta Immuta is the market leader in Data Access, providing data teams one universal platform to control access to analytical data sets in the cloud. Only Immuta can automate access to data by discovering, protecting, and monitoring data on any cloud service. Data-driven organizations around the world trust Immuta to speed time to data, safely share more data with more users, and mitigate the risk of data leaks and breaches. Founded in 2015, Immuta is headquartered in Boston, MA.

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AI APPLICATIONS

WonderBotz Partners with Krista Software for AI-led Intelligent Automation

WonderBotz | May 27, 2022

WonderBotz, a global leader in the delivery of enterprise-grade automation and advanced AI solutions, announced today that it has partnered with Krista Software, the makers of "Krista". Krista is an intelligent automation platform that uses natural language and machine learning to personify legacy systems allowing people to "Ask Krista" for a business outcome. WonderBotz will embed Krista into its automation footprint to further differentiate its offerings and services. "We strive to bring cutting-edge automation capabilities to our customers," said Steve LaValle, Co-CEO of WonderBotz. "Enabled by its natural language understanding and AI, Krista capabilities expand the pool of high-value automation use cases available to our customers and prospects." John Michelsen, CEO and Founder at Krista Software added, "WonderBotz provides innovative and next generation automation capabilities to their customers, which makes this partnership very strategic for us. AI-led Intelligent Automation is a key catalyst to bring about digital transformation in any industry, and with WonderBotz we will deliver on this promise together." About WonderBotz WonderBotz LLC, managed by industry leaders, is single-mindedly focused and committed to helping organizations employ quality digital workers to deliver efficiency and competitive advantage by leveraging its professional services, training, mentoring, and Robotics-as-a-Service (RAAS) offerings. Our team brings technical excellence, innovation, and high-quality standards exceeding our clients' expectations on every engagement. WonderBotz works with leading marketplace RPA platforms. About Krista Software Krista Software develops the AI-led intelligent automation platform, Krista. Krista enables companies to automate complete business processes by elegantly orchestrating people, apps, and AI. Krista uses natural language processing and machine learning to personify legacy systems allowing people to "Ask Krista" for a business outcome.

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AI APPLICATIONS

Verta Inc. Named a Cool Vendor in AI Core Technologies by Gartner®

Verta | June 09, 2022

Verta Inc., a leading provider of Artificial Intelligence (AI) model management and operations solutions, today announced that it has been included in the list of Cool Vendors in AI Core Technologies — Scaling AI in the Enterprise by Gartner. The report states, "Automating delivery, monitoring, governance and scaling up of AI models is becoming a priority for end-user clients." "We consider our inclusion in the Cool Vendors in AI Core Technologies by Gartner to be confirmation of our mission to enable customers to move models more swiftly from development into production thereby delivering the business outcomes they expect from their AI investments. "Running a model in production is very different from model building. We continue to innovate and deliver on our product roadmap that provides a platform to ensure operational reliability, governance, security, and scalability of mission-critical, real-time deployments of AI." Manasi Vartak, CEO of Verta With the launch of the Verta Model Catalog, organizations can now have an enterprise-wide portfolio of their model assets spanning model build and run-time environments. The Gartner report also provides recommendations for data and analytics leaders tasked with AI implementation, including that they should: Accelerate the time to value from AI initiatives by exploring and leveraging new solutions offered by startup vendors based on your use cases and industry needs. Explore the breadth of solutions that address your priorities such as faster model development, ModelOps, data quality, AI explainability and security. Compose AI projects by choosing solutions that allow you to measure ROI, be agile, reduce risk and ensure higher model performance. Building and managing AI is a collaborative process involving stakeholders across multiple teams and functions. As the number of people increases, management of security, compliance and collaboration not only becomes essential, but also becomes more complex. Verta provides a comprehensive set of roles and permissions to meet the needs of complex security policies while simultaneously enhancing collaboration and productivity for teams and individuals. The platform's user management interface provides administrators with detailed platform audit logs, allowing them to easily establish integrations and apply IT policies and controls in a completely self-served manner. About Verta Verta provides AI/ML model management and operations software that helps enterprise data science teams to manage inherently complex model-based products. Verta's production-ready systems help data science and IT operations teams to focus on their strengths and rapidly bring AI/ML advances to market. Based in Palo Alto, Verta is backed by Intel Capital and General Catalyst.

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GENERAL AI

Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents

Zenarate | May 25, 2022

Zenarate , the industry's leading AI conversation simulation solution, today launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the first AI simulation solution that allows contact center agents to practice handling multiple incoming chats from customers simultaneously. Training leaders can now empower agents to master high-impact chat topics with their personal unbiased Zenarate AI Coach simulating a customer while providing in-the-moment coaching. According to data from Zendesk, customer satisfaction ratings for live chat (85%) are second only to phone support (91%). In addition to call simulations, Zenarate AI Coach brings AI chat simulation to leading contact centers in 12 languages to develop confident, well-prepared new hire agents before their first chat. It also helps close tenured chat agent skill gaps to increase agent speed proficiency and responsiveness in handling concurrent chat engagements. Zenarate's AI Coach simulates any customer engagement scenario, voice or chat, immersing contact center agents in hyper-realistic conversations while providing them real-time coaching. Both voice and chat simulations use Natural Language Processing, allowing agents to use their own words without scripting, and Natural Language Understanding, generating real-time customer responses simulating a customer on any topic and persona. "Adding concurrent chat simulation to AI Coach addresses the rising importance of real-time digital customer engagement and bolsters our overall contact center simulation training capabilities. Now agents can improve their confidence and remove their anxiety by mastering concurrent chat servicing with their personal unbiased AI Coach from home or office through our human-centered AI conversation simulation platform. And call center leaders can clearly assess agent readiness to handle multiple live chats with confidence." Brian Tuite, founder and CEO of Zenarate About Zenarate Zenarate's AI Coach helps leading brands develop confident top performing customer-facing teams through AI Conversation Simulation. Zenarate's AI Coach is used worldwide every day in over a dozen countries, including the U.S., Canada, Mexico, Philippines, India, and Europe and supports 12 languages. Zenarate Customers include 7 of the top 10 U.S. financial institutions, 3 of the top 5 BPOs, and leading companies in the healthcare, travel, technology, and services industries.

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