AI TECH, GENERAL AI
Retalon | October 10, 2022
Retalon, an award-winning provider of AI and predictive analytics has joined efforts with Thinkmax Consulting Inc. to implement industry leading technologies for retailers in Canada looking to undergo deep digital transformation.
In collaboration with Thinkmax, Retalon will deliver its advanced analytics and AI solutions to Canadian retailers using the Microsoft Dynamics 365 ERP. This will allow retailers to quickly deploy Retalon’s advanced AI-driven analytics solutions for planning, inventory, lifecycle pricing, and much more at the click of a button.
At the same time, Thinkmax, a sought-after business strategy and information technology consulting firm, will use its expertise to guide retailers to unified commerce solutions that streamline their business processes, integrate digital experiences, and accelerate their digital transformations–with the end goal of bringing data together across each level of retailer business in ways that transform them to operate more efficiently and effectively.
Leading retailers are reimagining their businesses in the digital age and seeking modern digital technologies to create new — or modify existing — business processes, culture, and customer experiences that meet changing business and market requirements. In fact, digitally savvy retail businesses recognize that success depends on how quickly they gain and use insights from their data, how accurately they can predict consumer behavior, and the speed with which they can make in-demand products available. Strong digital transformation strategies and AI-driven analytics solutions will help them accomplish this and stay ahead of the curve.
“We are honoured and excited to be partnering with Thinkmax to help solve the most pressing needs that retail and CPG companies have today. Thinkmax's industry experience and technical expertise with leading-edge technologies made them a natural fit for Retalon. “Thinkmax's deep expertise in implementing solutions in the Microsoft Dynamics ecosystem combined with Retalon's D365-compatible AI and predictive analytics Platform will help retailers and consumer goods companies make faster and more intelligent decisions that will improve their operations, customer experience, revenue and profit.”
Mark Canning, VP Microsoft Partnership and Channels at Retalon
“We’re excited to partner with Retalon to complement and enrich the Thinkmax Retail Blueprint for unified commerce experiences with this vital AI component,” said Kais Makhlouf, Vice President Commerce Practice Lead at Thinkmax. “Retalon’s advanced AI-driven analytics solutions for planning, inventory, and lifecycle pricing are absolute musts for any retailer wanting to successfully navigate today’s supply chain challenges and consumer market fluctuations. Leveraging Retalon’s solution with Microsoft Dynamics 365 ecosystem is a game changer for our clients.”
Retalon is an award-winning provider of advanced Retail AI solutions for planning, merchandising, inventory optimization, pricing, promotion, and markdowns. From inception, Retalon solutions were built on one unified platform powered by predictive analytics & AI, resulting in higher accuracy and the ability to optimize unique and complex retail processes.
Leveraging advanced industry and technical expertise with leading-edge technologies, Thinkmax implements efficient and innovative solutions streamlining business processes, unifying digital experiences, and enabling transformative change. With offices in Canada and the US and partnerships with world-leading organizations, Thinkmax’s human-centric, hands-on approach and proven methodology build sustainable solutions and enduring relationships for ongoing success.
AI TECH, SOFTWARE, FUTURE TECH
SugarCRM | September 07, 2022
SugarCRM, today announced that it has been recognized as a Best Enterprise CRM Software and Solution for the second year running in the 21st annual CRM Industry Leader Awards program honoring the best CRM solutions and innovators.
Sugar also was named a winner in the Best Sales Force Automation Software and Solution and Best CRM for Midsize and Small Businesses categories. CRM magazine’s September 2022 issue provides an overview of the top five solution winners in each category.
The CRM Industry Leader Awards honor the leading providers in 11 categories pointing the way forward with the best products and capabilities hitting the market in customer service, marketing, and sales.
Each year, CRM magazine’s panel of expert analysts and consultants are asked: If you had to recommend a CRM solution to a loyal client, which would you choose, and why?
SugarCRM’s award-winning achievements include:
Best Enterprise CRM Software and Solution: Sugar Enterprise is ideal for companies that require comprehensive CRM capabilities in an on-premises solution for maximum control that also supports any level of tailoring to fit business needs.
In CRM’s editorial, Marshall Lager, Independent CRM Industry Analyst and Consultant, says “Flexibility and adaptability are how Sugar fought its way into the large enterprise game, and it still possesses these qualities.” In addition, Rebecca Wettemann, Founder and CEO of Valoir, agrees, saying “Sugar has arguably operationalized its [AI] technology better than any other major vendor and really does let the platform do the work.”
Best CRM for Midsize and Small Businesses: Sugar has deep roots in addressing the unique needs of midmarket companies thanks to its emphasis on low-code, no-code platform capabilities that make it easy for small and medium businesses to build and customize sales, marketing, and service workflows.
Wettemann calls Sugar “an attractive option” for midmarket customers, and Lager says: “The same things that make Sugar a good fit for larger enterprises shine even brighter down market,” adding that Sugar “has done well in embracing the idea of the platform, with coordinated apps and a wealth of integrations.”
Best Sales Force Automation Software and Solution: According to CRM’s panel of expert analysts and consultants, Sugar Sell is hailed as the hands-down favorite among companies looking for lower-cost alternatives that don’t lock them into long-term deals.
Jim Dickie, Research Fellow at Sales Mastery, says, “For companies looking to tailor an SFA system to their unique needs, Sugar Sell offers a high degree of customization.” In addition, Kate Leggett, Vice President and Principal Analyst at Forrester Research, applauds Sugar Sell for “providing consistent, easy-to-use experiences for sales teams.”
“It’s a great honor to once again be named a CRM Industry Leader by CRM’s distinguished panel of expert analysts and consultants. “Sugar is the choice of businesses, both large and midsize, desiring an AI-fueled and data-driven CRM platform that unites sales, marketing, and service to support business growth.”
Craig Charlton, Chief Executive Officer, SugarCRM
Sugar is at the forefront of harnessing artificial intelligence (AI), machine learning (ML), and predictive analytics to make the hard things easier for sales, marketing, and service teams by letting the platform do the work. Sugar has made significant investments to bring the SugarPredict AI engine to its entire platform portfolio, pioneering pre-configured, out-of-the-box AI for all that drives value from Day One. At the same time, its no-code, low-code tools and capabilities put change in the hands of non-technical business users.
SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier.
AI TECH, GENERAL AI
Empower AI | September 13, 2022
Empower AI (formerly NCI Information Systems), a leading provider of artificial intelligence and other technologies to U.S. government agencies, today announced that it has launched a set of new AI solutions that will provide federal technology leaders with the power to swiftly transform existing programs into future-ready systems.
The AI solution set, called Empower AI Develops, leverages natural language processing, machine learning, and hyperautomation capabilities to rapidly analyze and define the current state of an agency’s IT systems, including existing or future computer code. It then provides precise guidance on the best path forward to accelerate accurate and secure development with AI in an immersive experience that augments and enhances human developers. As a result, Empower AI Develops accelerates rapid modernization while minimizing disruption and risk for federal agencies.
“One of the biggest concerns we hear from our federal customers is the volume of code, the lack of documentation, and the potential vulnerabilities in their IT systems. “Every agency has a challenge, to some degree, with legacy code built by many generations of developers and methodologies. Over time, security methods that were used in that code become vulnerable or provide other risks, which can lead to poor performance or even larger concerns.”
Paul Dillahay, president and CEO of Empower AI
To address this challenge and others facing federal IT leaders, Dillahay said Empower AI technologists wanted to create a solution that enabled federal leaders to quickly understand the complete picture of their assets and vulnerabilities in their own environment, and then use AI to help them analyze and develop new code in a fraction of the time and cost it would take human developers, while decreasing the risk introduced by traditional modernization efforts.
“This set of solutions will help federal technology leaders accelerate their modernization initiatives by shortening software development cycles to minimize disruption and risk,” Dillahay said.
The Empower AI Develops product suite includes:
Code Analyzer: Uses natural language processing (NLP), machine learning, and a set of proprietary algorithms to perform a comprehensive analysis and report on any existing code.
Code Programmer: Reviews and ingests any existing codebase using DevSecOps methodology. Once the codebase has been evaluated and documented, the AI Code Programmer tools generate refactored, object-oriented code and/or entirely new code from natural language function descriptions.
Infrastructure Developer: Creates code with seamless integration into the continuous integration / continuous development pipeline, allowing for connections into help desk applications, as well as DevSecOps components and other CI/CD pipeline software while integrating approved static and variable security tools.
Dillahay noted that additional solutions in the Empower AI Develops product suite are being tested now that will help federal leaders on other legacy code challenges, including code refactoring and story programming. All elements of the new product will help federal IT leaders elevate their mission-critical programs using proven AI technologies at scale.
“In addition to helping agencies modernize their code and documentation quickly, these solutions will also help agencies realize gains from investments they’ve made in the cloud or other security enhancements,” Dillahay said. “We’re really looking forward to helping them advance their missions and performance in a cost-effective way.”
About Empower AI
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, VA, Empower AI leverages three decades of mission experience solving complex challenges in Health, Defense, and Civilian missions. Their proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, and how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive.
AI TECH, AI APPLICATIONS, FUTURE TECH
Sapia.ai | September 30, 2022
Sapia.ai, creator of the world's first Smart Interviewer, has joined forces with SmartRecruiters, a global leader in enterprise recruitment software, to bring the first and only chat-based assessment tool to the SmartRecruiters integrations marketplace.
Recruiters that use Sapia's Smart Interviewer via the SmartRecruiters Marketplace will now be able to dramatically accelerate time to hire and fulfill their diversity objectives.
This new partnership will mean that Sapia's Smart Interviewer is the only fully automated apply-to-offer workflow on the market.
Sapia CEO, Barb Hyman, said that chat-based assessment is a game-changer for any company that needs to hire the best talent, quickly and at scale.
"This partnership is a win for companies needing to hire at F1 velocity, with an experience that is loved by all candidates – to date, 2 million across 47 countries," Hyman said.
"Our Smart Interviewer is an assessment, interview, and feedback tool in one that also solves inclusion and diversity issues. It's blind, untimed, and gives every candidate feedback."
Sapia's Smart Interviewer can be used for any role and any sector. Customers use the technology to assess candidates for values, scale culture, assess for competencies, or find the best people for key roles. The technology gives talent acquisition teams massive time savings and transforms employer brand.
Sapia's innovative chat technology has recently garnered global recognition for its work in mitigating gender bias and for its ethical AI. Recently, the company also won an innovation award at Vivatech Paris, claiming the 'cutting edge technologies and employee experience' category .
Sapia.ai has offices in Melbourne and Sydney, Australia, along with Chicago in the United States and London supporting the EMEA market, allowing support for companies across the globe.
Sapia's mission is to build a fairer, more human world through ethical AI. Using the world's first Smart Interviewer, powered by the world's largest source of first-party proprietary text data and advanced Natural Language Processing, Sapia turns simple text conversations into unprecedented talent intelligence – enabling organizations to interrupt hiring bias at scale, get to the right talent fast, and give every candidate an experience they love.