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Coupa Launches First Business Spend Management App Marketplace

Coupa | August 16, 2021

Coupa Software (NASDAQ: COUP), a leader in Business Spend Management (BSM), has launched the Coupa App Marketplace, giving customers an easier and smarter way to extend the power of the leading BSM platform. The Coupa App Marketplace connects businesses with certified, pre-built solutions that create a seamless way to tap into a trusted global community of BSM partners.

With the complexity of today's business landscape, companies increasingly need innovative technology partners that help them deliver greater efficiency, agility, and value. Coupa's focus on building an open BSM community ensures that businesses develop genuine partnerships that enable them to thrive in today's environment.

"Companies have emerged from the pandemic with a newfound appreciation for managing spend effectively and comprehensively. Coupa's BSM platform is a core system of record for them, with the expectation that it can be extended to deliver even more value," said Roger Goulart, executive vice president, Alliances and Business Development. "We launched the Coupa App Marketplace as a significant evolution of our open platform, to make it even easier for customers to discover and connect solutions from our rich partner community to empower businesses to spend smarter."

The Coupa App Marketplace is the first marketplace in the comprehensive BSM space that offers solutions to extend a customer's existing tech stack and deepen their BSM capabilities so they can easily share information, automate workflows, and conduct key tasks. Solutions from the Coupa App Marketplace range from supply chain insights to supplier risk analysis all the way to travel and expense and IT management, and are designed to be:

  • Adaptable - Enable quick access of off-the-shelf applications and integrations to address evolving business needs.
  • Connected - Provide seamless linking between systems for a single source of truth and end-to-end workflows.
  • Efficient - Deliver expert deployment of limited IT resources through secure applications specifically built for Coupa's platform.

"The launch of the Coupa App Marketplace is a natural evolution for the business spend management company and represents the formalization of a platform and 'open cloud' strategy that Salesforce and Google, among others, have made a central component of their value propositions," said Jason Busch, founder of Spend Matters. "There are thousands of solution and content providers who would be thrilled to participate in an open ecosystem which allows them to work collaboratively and seamlessly with Coupa's customers in procurement, finance and supply chain. If widely adopted, it will change the basis of competition in the market."

In addition, the Coupa App Marketplace offers an expanded go-to-market opportunity for Coupa's community of partners to grow, thrive, and innovate in Business Spend Management.

The Coupa App Marketplace features a continuously growing range of compelling apps, for a vast array of business functions, from key partners such as Kofax, Vertex, SourceDay, Per Angusta, The Smart Cube, EcoVadis, and SecurityScorecard, to name a few.

"We are proud to be a part of the Coupa App Marketplace and a trusted CoupaLink technology partner," said Tom Kieley, CEO of SourceDay. "Our team leverages Coupa's open BSM platform to combine our leading direct spend collaboration capabilities with Coupa's comprehensive approach to direct and indirect spend. Together, Coupa and SourceDay enable unbeatable supplier network collaboration, creating resilient supply chains, and fueling critical savings for our customers."

About Coupa Software
Coupa empowers companies around the world with the visibility and control they need to spend smarter and safer.

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unitQ Launches unitQ GPT -- First Generative AI Engine for Measuring the Quality of Products, Services and Experiences

PR Newswire | September 27, 2023

unitQ, the leader in Quality Automation, today introduced unitQ GPT, a generative AI engine for measuring the quality of your products, services and experiences. unitQ GPT harnesses unitQ's proprietary AI models to extract meaning from support tickets, surveys, app reviews, social media posts and product engagement data to connect the dots between what users say and do. unitQ is empowering its customers to ask even more complex questions and get clear, immediate answers from hundreds of millions of pieces of granularly categorized user insights that they can trust to make critical business decisions. With unitQ GPT, companies can learn directly from what users are sharing, across any feedback source in any language, inclusive of engagement data and user metadata like device type and payment tier — all in real-time. To use unitQ GPT, just ask a question and get an answer: For unitQ customers struggling with prioritizing tasks based on impact, unitQ GPT can answer questions including the following: "How can I improve iOS user retention?" "How should I prioritize my bug backlog based on revenue impact?" "How can I reduce support tickets?" For unitQ customers interested in identifying end user pain points, unitQ GPT can answer questions including the following: "Did I introduce any new issues in my newest release?" "What are the top feature requests related to search?" "What are five quotes from users talking about their favorite features?" Category leading companies like Bumble, a values-driven business that enables people to build healthy and equitable relationships through Kind Connections™, are delivering incredible experiences to their members by paying attention to what they like, dislike, and want more of with unitQ's AI-powered user insights. "At Bumble, my team is focused on delivering the best possible customer experience to our members everyday. unitQ GPT will help us turn insights to action, so that we can have a larger impact on the business and better serve our members across the globe," said Cathleen Doorenbosch, VP of Customer Care, Bumble. "With unitQ GPT, we'll be able to identify trending support issues, spot new bugs, and see what's driving the sentiment of new product releases with an easy to use, conversational interface that queries member feedback in real time. This will transform the way we work across the company, from support to product to engineering." unitQ GPT is democratizing access to AI user insights, allowing companies like DailyPay, the industry leader in on-demand pay, to deliver even higher quality experiences to their members. This means fewer bugs, better user interfaces, less support issues, and delivering on the product features members are asking for most. At DailyPay, we are constantly innovating our product and identifying new ways to improve the experience for our valued users, said Darlene Miranda, VP and General Manager, Enterprise Product, DailyPay. unitQ GPT speaks to that mission with its accuracy, transparency, and ability to speed up the team's natural workflows. It feels like having an extended member of our team that can answer the most pressing questions to make every user's experience 10x better. unitQ GPT is purpose-built to empower organizations to drive growth with AI user insights and is: Easy to use: unitQ GPT leverages user feedback and engagement data from 60+ sources to answer critical business questions and provide supporting visualizations. With all teams leveraging the same user insights, going from hypothesis to resolution has never been faster. Opinionated and actionable: Because unitQ GPT leverages our cleansed, translated and granularly categorized data, it deeply understands your business like a tenured employee. It can prioritize initiatives and suggest product improvements to optimize KPIs. Built for transparency and security: unitQ supports its conclusions with citations, allowing you to verify insights in a single click. Trust extends deep into unitQ GPT's architecture, with enterprise-ready security and automatic redaction of all personally identifiable information. "Our customers today rely on unitQ to distill insights from hundreds of millions of pieces of user feedback everyday. Our insights are informing roadmaps at Fortune 500 companies and have caught bugs and product quality issues impacting millions of users," said Christian Wiklund, CEO and Co-Founder of unitQ. "unitQ GPT is the next milestone in our product evolution. With unitQ GPT, our customers can access powerful, game changing information about their business and product by simply asking a question and getting an answer in seconds." Early access to unitQ GPT beta is available today for unitQ customers. To learn more about unitQ GPT read the blog post or join the waitlist. About unitQ As the leading Quality Automation platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty. With unitQ customer feedback software, you can discover quality issues at the same time as your users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Drill into the root causes of these issues by source, platform, device, customer segment and more.

Read More

AI Tech

Forethought’s Autoflows: AI-Driven Revolution in Customer Support

Forethought | September 25, 2023

Forethought, a leader in generative AI for customer support, has introduced Autoflows, a groundbreaking autonomous resolution capability for SupportGPT. This innovation marks a significant step towards a more efficient, goal-oriented, AI-centric future in customer support. In the fast-evolving landscape of customer support, AI is positioned to revolutionize the way businesses interact with their clients. However, many large enterprises, despite claiming to be AI-first, still rely on outdated manual workflows rooted in the CRM era. These workflows consume hours of valuable time and often lead to subpar performance, dissatisfied customers, and delayed value realization. Forethought aims to transform this outdated approach into a system of intelligence, redefining what it means to be truly AI-first. Deon Nicholas, CEO and Co-Founder of Forethought, reportedly emphasized, Automation over the past decade has focused heavily on rules and tasks and building manual workflows. But the manual workflow is the Achilles heel of the AI-first future. [Source – Businesswire] Autoflows empower customer support leaders to define desired issue resolutions in plain, natural language, eliminating the need for complex decision trees or predefined rulesets. Leveraging AI, Autoflows accurately predicts user needs and determines efficient steps to achieve these desired outcomes. This efficiency allows support agents to redirect their focus towards more complex issues, transcending simplistic task-oriented processes. Autoflows promise significant benefits: Enhanced Customer Experience: Autoflows facilitate natural conversations with customers, employing generative AI models trained on real agent responses and CRM data. Improved Performance: These flows autonomously resolve customer issues and take actions in alignment with agent guidelines, brand preferences, and user prompts. Reduced Time to Value: Autoflows can be created in minutes using natural language, a stark contrast to the days it typically takes to construct intricate decision trees. Brent Pliskow, GM & VP of Customer Support at Upwork, expressed his appreciation for the innovation. He mentioned that they are constantly seeking to incorporate new generative AI capabilities into their customer support processes, with the goal of improving the customer experience and enhancing internal efficiency. He noted that, when they replaced specific manual workflows with Autoflows, they observed significant time savings compared to the traditional approach of building workflows. Additionally, he reported an increase of up to 27% in customer satisfaction in these particular use cases. About Forethought Founded in 2018, Forethought is a prominent generative AI company specializing in customer service automation. Its solutions seamlessly integrate generative AI powered by large language models (LLMs) to enhance support team efficiency. It offers instant case resolution, predictive case prioritization, and agent assistance, all within a single platform. With $90 million in venture capital funding and accolades like G2's Best Software Products for 2023, Forethought is a leader in the tech industry, headquartered in San Francisco, California.

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AI Tech

Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

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AI Applications

Anyscale Unveils Anyscale Endpoints to Integrate Open-Source LLMs

Anyscale | September 20, 2023

San Francisco-based AI infrastructure company Anyscale has unveiled a new service, Anyscale Endpoints, at Ray Summit 2023. The service enables application developers to seamlessly integrate open-source Large Language Models (LLMs) into their projects using popular LLM APIs. Anyscale claims that Endpoints is significantly more cost-effective than proprietary solutions, with costs up to 10 times lower for specific tasks. Traditionally, developers faced challenges such as complex infrastructure, high compute costs, and time-consuming model development when working with open-source LLMs. Anyscale's Endpoints simplifies this process by offering easy API access to powerful GPUs at a competitive price, allowing developers to harness open-source LLM capabilities without the traditional complexity. Robert Nishihara, the Co-Founder and CEO of Anyscale, reportedly mentioned that historically, obstacles such as infrastructure complexity, compute resources, and cost had limited AI application developers’ use of open-source LLMs. The demand for generative AI and high-quality LLM applications is rapidly rising, with the generative AI market projected to grow from $40 billion in 2022 to $1.3 trillion over the next decade, according to Bloomberg Intelligence. Gartner notes the advantages of open-source models, including customizability, better deployment control, enhanced privacy and security, and the ability to leverage collaborative development. Anyscale offers Endpoints at a competitive rate of $1 per million tokens for state-of-the-art open-source LLMs, making LLM services more accessible to application developers. Additionally, Anyscale can quickly add new models, ensuring users have access to the latest innovations from the open-source community. Robert Nishihara, the Co-Founder and CEO of Anyscale, emphasized the significance of endpoints, stating, With seamless access via a simple API to powerful GPUs at a market-leading price, Endpoints lets developers take advantage of open-source LLMs without the complexity of traditional ML infrastructure. As AI innovation continues to accelerate, Endpoints enables developers to harvest the latest developments of the open-source community and stay focused on what matters—building the next generation of AI applications. [Source: Globe Newswire] Furthermore, Anyscale offers the option to run and use the Endpoints service within the customer's existing AWS or GCP cloud accounts, improving security and enabling the reuse of security controls and policies. Customers can also upgrade to the full Anyscale AI Application Platform for more customization and control over their data, models, and app architecture. Anyscale Endpoints integrates seamlessly with popular Python and machine learning libraries and frameworks, facilitating various use cases across different cloud platforms as AI applications evolve. Early users of Anyscale Endpoints have reported significant benefits, such as faster service deployment and cost advantages over proprietary alternatives. Anyscale's new service aims to empower developers to leverage open-source LLMs for their AI applications while reducing complexity and costs. About Anyscale Anyscale is a leading AI application platform founded by the creators of Ray, an open-source framework for scalable computing. Based in San Francisco, California, the company empowers developers of all skill levels to build, run, and scale AI applications with ease, from individual laptops to extensive data centers. Anyscale's mission is to simplify AI development by eliminating the need for distributed systems’ expertise, ensuring that every developer and team can succeed with AI. The company has gained traction in the industry, with organizations like Uber, OpenAI, Shopify, and Amazon using Ray for their machine learning platforms.

Read More

AI Tech

unitQ Launches unitQ GPT -- First Generative AI Engine for Measuring the Quality of Products, Services and Experiences

PR Newswire | September 27, 2023

unitQ, the leader in Quality Automation, today introduced unitQ GPT, a generative AI engine for measuring the quality of your products, services and experiences. unitQ GPT harnesses unitQ's proprietary AI models to extract meaning from support tickets, surveys, app reviews, social media posts and product engagement data to connect the dots between what users say and do. unitQ is empowering its customers to ask even more complex questions and get clear, immediate answers from hundreds of millions of pieces of granularly categorized user insights that they can trust to make critical business decisions. With unitQ GPT, companies can learn directly from what users are sharing, across any feedback source in any language, inclusive of engagement data and user metadata like device type and payment tier — all in real-time. To use unitQ GPT, just ask a question and get an answer: For unitQ customers struggling with prioritizing tasks based on impact, unitQ GPT can answer questions including the following: "How can I improve iOS user retention?" "How should I prioritize my bug backlog based on revenue impact?" "How can I reduce support tickets?" For unitQ customers interested in identifying end user pain points, unitQ GPT can answer questions including the following: "Did I introduce any new issues in my newest release?" "What are the top feature requests related to search?" "What are five quotes from users talking about their favorite features?" Category leading companies like Bumble, a values-driven business that enables people to build healthy and equitable relationships through Kind Connections™, are delivering incredible experiences to their members by paying attention to what they like, dislike, and want more of with unitQ's AI-powered user insights. "At Bumble, my team is focused on delivering the best possible customer experience to our members everyday. unitQ GPT will help us turn insights to action, so that we can have a larger impact on the business and better serve our members across the globe," said Cathleen Doorenbosch, VP of Customer Care, Bumble. "With unitQ GPT, we'll be able to identify trending support issues, spot new bugs, and see what's driving the sentiment of new product releases with an easy to use, conversational interface that queries member feedback in real time. This will transform the way we work across the company, from support to product to engineering." unitQ GPT is democratizing access to AI user insights, allowing companies like DailyPay, the industry leader in on-demand pay, to deliver even higher quality experiences to their members. This means fewer bugs, better user interfaces, less support issues, and delivering on the product features members are asking for most. At DailyPay, we are constantly innovating our product and identifying new ways to improve the experience for our valued users, said Darlene Miranda, VP and General Manager, Enterprise Product, DailyPay. unitQ GPT speaks to that mission with its accuracy, transparency, and ability to speed up the team's natural workflows. It feels like having an extended member of our team that can answer the most pressing questions to make every user's experience 10x better. unitQ GPT is purpose-built to empower organizations to drive growth with AI user insights and is: Easy to use: unitQ GPT leverages user feedback and engagement data from 60+ sources to answer critical business questions and provide supporting visualizations. With all teams leveraging the same user insights, going from hypothesis to resolution has never been faster. Opinionated and actionable: Because unitQ GPT leverages our cleansed, translated and granularly categorized data, it deeply understands your business like a tenured employee. It can prioritize initiatives and suggest product improvements to optimize KPIs. Built for transparency and security: unitQ supports its conclusions with citations, allowing you to verify insights in a single click. Trust extends deep into unitQ GPT's architecture, with enterprise-ready security and automatic redaction of all personally identifiable information. "Our customers today rely on unitQ to distill insights from hundreds of millions of pieces of user feedback everyday. Our insights are informing roadmaps at Fortune 500 companies and have caught bugs and product quality issues impacting millions of users," said Christian Wiklund, CEO and Co-Founder of unitQ. "unitQ GPT is the next milestone in our product evolution. With unitQ GPT, our customers can access powerful, game changing information about their business and product by simply asking a question and getting an answer in seconds." Early access to unitQ GPT beta is available today for unitQ customers. To learn more about unitQ GPT read the blog post or join the waitlist. About unitQ As the leading Quality Automation platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty. With unitQ customer feedback software, you can discover quality issues at the same time as your users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Drill into the root causes of these issues by source, platform, device, customer segment and more.

Read More

AI Tech

Forethought’s Autoflows: AI-Driven Revolution in Customer Support

Forethought | September 25, 2023

Forethought, a leader in generative AI for customer support, has introduced Autoflows, a groundbreaking autonomous resolution capability for SupportGPT. This innovation marks a significant step towards a more efficient, goal-oriented, AI-centric future in customer support. In the fast-evolving landscape of customer support, AI is positioned to revolutionize the way businesses interact with their clients. However, many large enterprises, despite claiming to be AI-first, still rely on outdated manual workflows rooted in the CRM era. These workflows consume hours of valuable time and often lead to subpar performance, dissatisfied customers, and delayed value realization. Forethought aims to transform this outdated approach into a system of intelligence, redefining what it means to be truly AI-first. Deon Nicholas, CEO and Co-Founder of Forethought, reportedly emphasized, Automation over the past decade has focused heavily on rules and tasks and building manual workflows. But the manual workflow is the Achilles heel of the AI-first future. [Source – Businesswire] Autoflows empower customer support leaders to define desired issue resolutions in plain, natural language, eliminating the need for complex decision trees or predefined rulesets. Leveraging AI, Autoflows accurately predicts user needs and determines efficient steps to achieve these desired outcomes. This efficiency allows support agents to redirect their focus towards more complex issues, transcending simplistic task-oriented processes. Autoflows promise significant benefits: Enhanced Customer Experience: Autoflows facilitate natural conversations with customers, employing generative AI models trained on real agent responses and CRM data. Improved Performance: These flows autonomously resolve customer issues and take actions in alignment with agent guidelines, brand preferences, and user prompts. Reduced Time to Value: Autoflows can be created in minutes using natural language, a stark contrast to the days it typically takes to construct intricate decision trees. Brent Pliskow, GM & VP of Customer Support at Upwork, expressed his appreciation for the innovation. He mentioned that they are constantly seeking to incorporate new generative AI capabilities into their customer support processes, with the goal of improving the customer experience and enhancing internal efficiency. He noted that, when they replaced specific manual workflows with Autoflows, they observed significant time savings compared to the traditional approach of building workflows. Additionally, he reported an increase of up to 27% in customer satisfaction in these particular use cases. About Forethought Founded in 2018, Forethought is a prominent generative AI company specializing in customer service automation. Its solutions seamlessly integrate generative AI powered by large language models (LLMs) to enhance support team efficiency. It offers instant case resolution, predictive case prioritization, and agent assistance, all within a single platform. With $90 million in venture capital funding and accolades like G2's Best Software Products for 2023, Forethought is a leader in the tech industry, headquartered in San Francisco, California.

Read More

AI Tech

Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

Read More

AI Applications

Anyscale Unveils Anyscale Endpoints to Integrate Open-Source LLMs

Anyscale | September 20, 2023

San Francisco-based AI infrastructure company Anyscale has unveiled a new service, Anyscale Endpoints, at Ray Summit 2023. The service enables application developers to seamlessly integrate open-source Large Language Models (LLMs) into their projects using popular LLM APIs. Anyscale claims that Endpoints is significantly more cost-effective than proprietary solutions, with costs up to 10 times lower for specific tasks. Traditionally, developers faced challenges such as complex infrastructure, high compute costs, and time-consuming model development when working with open-source LLMs. Anyscale's Endpoints simplifies this process by offering easy API access to powerful GPUs at a competitive price, allowing developers to harness open-source LLM capabilities without the traditional complexity. Robert Nishihara, the Co-Founder and CEO of Anyscale, reportedly mentioned that historically, obstacles such as infrastructure complexity, compute resources, and cost had limited AI application developers’ use of open-source LLMs. The demand for generative AI and high-quality LLM applications is rapidly rising, with the generative AI market projected to grow from $40 billion in 2022 to $1.3 trillion over the next decade, according to Bloomberg Intelligence. Gartner notes the advantages of open-source models, including customizability, better deployment control, enhanced privacy and security, and the ability to leverage collaborative development. Anyscale offers Endpoints at a competitive rate of $1 per million tokens for state-of-the-art open-source LLMs, making LLM services more accessible to application developers. Additionally, Anyscale can quickly add new models, ensuring users have access to the latest innovations from the open-source community. Robert Nishihara, the Co-Founder and CEO of Anyscale, emphasized the significance of endpoints, stating, With seamless access via a simple API to powerful GPUs at a market-leading price, Endpoints lets developers take advantage of open-source LLMs without the complexity of traditional ML infrastructure. As AI innovation continues to accelerate, Endpoints enables developers to harvest the latest developments of the open-source community and stay focused on what matters—building the next generation of AI applications. [Source: Globe Newswire] Furthermore, Anyscale offers the option to run and use the Endpoints service within the customer's existing AWS or GCP cloud accounts, improving security and enabling the reuse of security controls and policies. Customers can also upgrade to the full Anyscale AI Application Platform for more customization and control over their data, models, and app architecture. Anyscale Endpoints integrates seamlessly with popular Python and machine learning libraries and frameworks, facilitating various use cases across different cloud platforms as AI applications evolve. Early users of Anyscale Endpoints have reported significant benefits, such as faster service deployment and cost advantages over proprietary alternatives. Anyscale's new service aims to empower developers to leverage open-source LLMs for their AI applications while reducing complexity and costs. About Anyscale Anyscale is a leading AI application platform founded by the creators of Ray, an open-source framework for scalable computing. Based in San Francisco, California, the company empowers developers of all skill levels to build, run, and scale AI applications with ease, from individual laptops to extensive data centers. Anyscale's mission is to simplify AI development by eliminating the need for distributed systems’ expertise, ensuring that every developer and team can succeed with AI. The company has gained traction in the industry, with organizations like Uber, OpenAI, Shopify, and Amazon using Ray for their machine learning platforms.

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Spotlight

Potential Deep Learning Applications in the Future

Deep learning has several applications in a range of industries. Let’s take a look at some of the most notable deep-learning applications:

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