GENERAL AI,AI APPLICATIONS
Market Logic Software | January 20, 2023
On January 19, 2023, Market Logic Software, a global insights management solutions provider, announced the development of a new range of Artificial Intelligence for Consumer Insights (AICI) products aimed at enterprise market research and consumer insights teams.
The first product in the portfolio, scheduled for release in Q2 2023, will help break through the use of an AICI assistant that can be embedded within standard applications to support interactive decision-making for consumer businesses 24/7 and will benefit from the OpenAI Large Language Model (LLM).
This new product complements Market Logic's expertise in managing market and consumer information within enterprise organizations by introducing generative AI capabilities. Rather than a list of search results, this technology will provide corporate users with complete, natural language answers to market and consumer intelligence quiries.
Market Logic's announcement builds on its long history of innovation in the insights industry. Companies like Nike, L'Oréal, Mercedes-Benz, Phillips, and Unilever are among the users of the award-winning insights engagement platform. It helps to unify all internal and external knowledge assets, undertake new research, and connect with business stakeholders through a single hub.
Market Logic has already enrolled several Fortune 500 companies in its AICI assistant product limited beta program. The product will be released globally later this year, according to the company.
About Market Logic
Founded in 2006, Market Logic Software is a leading insights management solutions provider. It empowers insights and analytics teams to turn data and information into actionable consumer and market knowledge. Its award-winning insights engagement platform assists the world's leading brands in generating and capitalizing on insights. Market Logic works for clients all over the world across various sectors, including CPG, healthcare, retail, automotive, finance, and telecom. It allows firms to access 600+ research agencies and 1000+ industry sources to develop memorable, actionable insights in a fraction of the time and cost.
GENERAL AI,AI APPLICATIONS,FUTURE TECH
Kore.ai | January 24, 2023
On January 23, 2023, Kore.ai, the leading conversational AI platform and solutions firm, announced the release of its Experience Optimization (XO) Platform Version 10.0. The upgrade makes integrating with global enterprise systems easier and more open, thereby allowing enterprises and individuals to employ intelligent virtual assistants with little to no training. In addition, it can be continually scaled and optimized for high performance.
The ability to support large language models (LLMs) like OpenAI's GPT-3 and other generative AI technologies is one of the primary features Kore.ai has added in this edition, greatly simplifying the design, management and development of virtual assistants.
The cutting-edge zero-shot and few-shot models take advantage of LLMs and generative AI and eliminate the initial training data requirement. These technologies reduce the efforts required to efficiently produce intelligent and intuitive virtual assistants by assisting in design conversations, creating training data and test data, and rewriting responses with emotion. Kore.ai is at the leading edge of this technology in this exciting new era for virtual assistants.
Additionally, the 10.0 version of the platform offers over 100 pre-built integrations with enterprise applications, as well as a new dashboard for conversation insights that can proactively uncover new opportunities for automation and flag training discrepancies. The addition of an enhanced feedback module tied to conversation interactions enables businesses to correlate insights with discussions better. Such capabilities facilitate the automation of procedures and the improvement of client interaction for large organizations.
Kore.ai provides a variety of AI-first industry solutions, such as HealthAssist, BankAssist, and the recently released RetailAssist, as well as function-specific assistants such as HR Assist and IT Assist, and contact center-focused AgentAssist and SmartAssist, all of which are built on its XO platform and inherit the enhanced features developed for this release.
Kore.ai is one of the first conversational AI companies to leverage LLMs for specialized knowledge AI use cases. The V10.0 release will help more than 350 Fortune 2,000 organizations and an expanding ecosystem of developers eager to create virtual assistants on the XO platform.
Founded in 2014, Kore.ai is a leading conversational AI-first platform and solutions provider, assisting organizations in automating business interactions in order to provide exceptional experiences for their customers, employees, and contact center agents. It provides an end-to-end, AI-powered "no-code" platform that serves as a secure foundation for enterprises to design, build, test, host and deploy AI-rich virtual assistants, process assistants and conversational digital apps across more than 30 different digital and voice channels. Over 350 Fortune 2000 organizations rely on Kore.ai's experience optimization (XO) platform and technology to automate their business interactions for over 100 million users worldwide, delivering extraordinary results.
Black Knight | January 13, 2023
On January 12, 2023, Black Knight, Inc. announced the launch of its new Developer Portal, a one-stop storefront that will allow clients, third-party providers, and their developers to access the company's application program interfaces (APIs) catalog across the mortgage life cycle. APIs reveal business functionality and client data that are neatly packaged into reusable services that adhere to industry-standard protocols and norms to facilitate integration. By utilizing Black Knight's APIs, clients can seamlessly embed additional functionality into their applications, which can help facilitate intuitive and frictionless user experience journeys.
As an adjunct to Black Knight's commitment to delivering new innovation and seamless connections to the market, the Developer Portal offers a central repository of documentation explaining the application connections that Black Knight offers. This catalog of APIs includes web APIs, webhooks, web services, and other integration tools. The Developer Portal also consists of a self-service interface through which clients can search for and explore API specifications, product overviews, user guides, implementation documentation, and other relevant materials.
The Developer Portal is a core component of Black Knight's "API-first" approach, through which products are developed and enhanced using the power of APIs. This approach expedites Black Knight's ability to introduce innovative solutions to the market as fast as possible for the benefit of clients. By offering easy, self-service access to the API catalog and all essential tooling, the Developer Portal enables clients to innovate further by rapidly integrating their apps and data to help accomplish their desired business outcomes.
While the Developer Portal presently contains API documentation for Black Knight's servicing technologies, this information is being actively expanded to include APIs across the mortgage life cycle.
About Black Knight
Black Knight, Inc. is a leading software, data, and analytics firm that fosters innovation in mortgage lending and servicing, real estate, capital, and secondary markets. It offers comprehensive, integrated solutions throughout the entire homeownership life cycle to businesses that help them gain new customers, retain existing ones, mitigate risk, and operate more effectively. It also offers comprehensive, scalable products and an unwavering commitment to delivering superior client support, which clients can rely on to achieve their strategic goals and better serve their customers.