Service Management World

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever-changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward. Reserve your spot today!

Spotlight


OTHER PAST CONFERENCES

AI EXPO

December 9, 2023 | USA

The AI EXPO is the premier event for exploring the latest trends and technologies in artificial intelligence. Our one-day event in Austin, TX brings together industry leaders, researchers, and innovators to share their knowledge and experience.

All Access: Generative AI in OPEX

November 15, 2023 | USA

The rapid surge of generative AI has sparked concerns among process excellence professionals, who are grappling with the potential implications associated with its deployment. In today's digital age, however, embracing generative AI is not just a choice but an essential step towards revolutionizing traditional approaches and unlocking new possibilities for optimization and innovation. Generative AI transcends mere automation; it empowers organizations to achieve unprecedented levels of efficiency, innovation and accuracy.

Middle East Low Code No Code Summit

November 9, 2023 | UAE

The global low-code development platform market predicts to generate a revenue of $187 billion by 2030, rising from $10 billion in 2019. It is expected to advance at a fast pace, 31% CAGR, during the forecast period. The COVID-19 pandemic accelerated the need for rapid application development and BPA and RPA processes. Organizations have embraced ‘citizen developers’ to cope with this change, and Low-Code/No-Code development is a critical part of the digital transformation toolset. The past 12 months have seen increased adoption of cloud technologies in government and private industries. Low-Code and AI tools simplify software development, allowing companies to move faster and wiser. The one-day summit will host 20+ speakers and attract 100+ industry-specific experts to discuss the best practices on various strategies and topics covering the latest Low Code platform and applications that are changing how organizations work.

CIO National Flagship Summit 2023

December 11-13, 2023 | USA

Our 12th annual CIO US National Flagship Summit gathers a huge amount of buzz and support from our CIO community. It is where 100 hand-picked CIOs and IT leaders from across industries in the US meet, who are the top-level IT budget holders in their organizations, to have closed-door, candid discussions, talk through practical, real-life use cases and find solutions to their very latest challenges as they set their agendas for 2024 and beyond. You will hear from the IT transformers of tomorrow and of course, passionate debate on how CIOs are leading in an economically disrupted world, challenging thinking and doing things differently to add value and provide that competitive edge.