Consolidated Framework. IPcenter is a consolidated toolset designed to encompass all facets of IT operations. It has a central Configuration Management Database (CMDB) that all applications can communicate with. When an individual module refers to a host, each of the applications refers to that host utilizing the same database, so when the monitoring system refers to a host, ticketing (for example) references that same host. This is true across all applications that comprise IPcenter. • Systematically enforced processes: Operational processes are typically enforced by human beings (process managers). IPcenter has the operational processes embedded within it to drive all core operational activities and capture variances. The system ensures process adherence and execution, including: o Six‐Sigma Quality Control o ITIL v3 Service Operation and Service Transition Activities Incident• Management Process Change• Management Process Event• Management Process Problem• Management Process • End‐to‐End Automation: IPcenter (through IPescalate, IPradar, IPautomata, IPdispatch and other tools) provides a consolidated end‐to‐end automation framework encompassing Level 1 and Level 2 activities. Even when automation cannot completely remediate a problem, it can support human engineering activities by gathering information.