Financial Planning and Analysis (FP&A) solutions support the office of finance’s efforts to manage financial planning and budgeting as well as financial modeling and performance reporting. Application leaders should use this Magic Quadrant to identify vendors that are a good match for their business needs. This report highlights
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Pulse Secure
The coming of age of Network Access Control is now - as enterprises reduce network visibility and endpoint protection gaps, enable BYOD and guess access, fortify privacy compliance, and mitigate new malware and IOT security risks. However, confusion still surrounds the why, where, and how to best apply NAC 3.0. In this webinar, we will look to demystify the next-generation of NAC and provide pragmatic insights on how to make informed decisions on selecting, implementing and optimizing your NAC.
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No more round robins. No more assigning cases based only on agent “capacity”. With SupportLogic, agents are matched with cases based on multiple factors including availability and the agent’s demonstrated skillset.
In this webinar replay, you’ll see how SupportLogic’s technology helps get the right cases to the right agents with minimal effort from managers. That results in dramatic reductions in case resolution time and dramatic increases in customer satisfaction.
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IT infrastructure has never stopped becoming more complex and more critical to business, and the load on both that infrastructure and the personnel that run it has never stopped growing. As a result, automation has become a major competitive area for infrastructure vendors. This webinar looks at the way to approach automation, a
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