IT Support in Higher Education: Unique Challenges and Opportunities

If you work as an IT Service and Support professional in higher ed, you are all too familiar with the challenges of the profession. Students, staff and faculty that need help…right away! Staffing and knowledge management challenges that accompany a student support model! Classrooms, dormitories, technology hubs, and administrative offices spread over a wide geographic area! And a huge variety of devices and equipment that require on-demand support! The simple fact is this…You have the most demanding job in the service and support industry…period!
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Spotlight

OTHER ON-DEMAND WEBINARS

DataStax and Microsoft Azure:Empowering the Right-Now Enterprise with Real-Time Apps at Cloud Scale

DataStax

For enterprises, it’s disrupt or be disrupted. Today’s Right-Now Economy requires companies to meet soaring customer expectations set by their most recent online shopping, banking transaction, or package tracking experience. Employees and customers alike expect applications to be always on, real time, and contextual.Join the DataStax and Microsoft cloud expert team for an on-demand webinar, to learn how an enterprise-ready hybrid cloud data layer can help you:Accelerate time to market and scale linearly.
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Windows 365

Hosted on the Microsoft Cloud, Windows 365 enables organizations to quickly and easily provision a Windows instance that is accessible from any end-user device! This approach brings significant savings compared to traditional PC management.
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Gartner Panel: Decide If You Should Build or Buy AI

IT leaders must decide whether buying AI from a mega vendor or specialist is better than the organization building it themselves. Choosing vendors now has strategic impact as smart selections will help with the success of the organization, and poor choices will delay success. In this complimentary webinar, a panel of Gartner experts will share our five-question process that helps guide the decision to build or buy AI. We will show the pre-decision conversation, discuss who needs to be part of these meetings, and then reveal next steps, including whether there are extenuating circumstances.
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How to Migrate from Oracle DB to MariaDB

Severalnines

Watch this webinar replay as we walk you through all you need to know to plan and execute a successful migration from Oracle database to MariaDB. Over the years MariaDB has gained Enterprise support and maturity to run critical and complex data transaction systems. With the recent version, MariaDB has added some great new features such as SQL_Mode=Oracle compatibility, making the transition process easier than ever before. Whether you’re planning to migrate from Oracle database to MariaDB manually or with the help of a commercial tool to automate the entire migration process, you need to know all the possible bottlenecks and methods involved in the process and the results validation.
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