Vidyard
It's also become a preferred way for buyers to learn about new products and services. That's why across industries, video is increasingly critical for engaging, inspiring, and building trust with prospects and customers. But video content on its own isn't a solution, you need the right technology to help you efficiently scale your use of video while optimizing your content for customer acquisition and revenue growth.
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For the past five years, most of the spotlight within automation centers of excellence (CoE) has gone to robotic process automation (RPA) and intelligent automation (IA). Now that these capabilities have made their way into most back and middle office operations, leading businesses are turning their sights to the front office, specifically the countless business interactions every minute between companies and their customers and employees that define how well a company performs.
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In contrast to humans, all decisions made by algorithms are systematic and based on user data, sensors, and algorithms. The question is, who is responsible for errors: the provider, the integrator, or the end-user? In most scenarios, responsibility is distributed amongst all stakeholders. Full autonomic systems (including self-driving technology) are not accepted by lawmakers, and a human supervisor is demanded as a backup. Thanks to behavioral science, research knows that humans can be influenced and manipulated by Artificial Intelligence. This is comparable to the animal kingdom in which an alpha rules the pack, but the beta is able to manipulate the alpha.
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loomsystems
Learn how to calculate the benefits of AIOps in terms of reduction of resolution time, end-to-end-end correlation, lowering service tickets, and decreasing the time IT staff spends on responding to incidents.
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