How to Remove Unfair Bias From Your AI

Most organisations have AI on their agenda, whether they are planning to implement it, are already implementing it or are just experimenting. When considering planning customer experience strategy, when is AI the future of customer experience and when isn’t it? This webinar will explore common challenges when implementing AI into your customer experience strategy, including understanding what AI really is (and where it’s not just automation), and how best to plan for AI to really meet your business objectives and enhance your customer’s experience.

For fast-growing companies, it is difficult to build an IT integration system that meets the needs of today and the future. Faced with the same challenge of rapid growth at MuleSoft, we have deployed MuleSoft to decouple core systems and enable the automation of core business processes.

AI is a red-hot topic, even overhyped, some say. We will show why the latter group may well be right–about general AI, anyway. One thing’s for sure: we’re not going to have personal AI assistants anytime soon. Narrow AI applications–that is, practical, focused ones–are a different matter altogether. We believe such applications in business will deliver on their promise and revolutionize the world as we know it.

The line between operational technology (OT) and information technology (IT) begins to blur as these two worlds converge. Leverage the ICONICS GENESIS64 suite, including BridgeWorX64, to create solutions like the Information Broker to seamlessly bridge that gap. Our guest speaker, David Powell, the Team Leader of Arup’s Controls and Commissioning Group in New York, will talk about his experiences in integrated systems design and management of large complex projects and will talk about how ICONICS is being used at a major airport to provide channels of information between the OT and IT worlds, transforming the OT data to fit into whatever format IT demands. Learn how to implement the glue that holds your enterprise applications together, then step back and watch that data flow.