How to create an intelligent voice assistant by pairing your IVR with Conversational AI

How to create an intelligent voice assistant
The faster a company can identify and meet the needs of its customers, the more successful it will be at retaining and growing its customer base. Most big service-oriented companies have an interactive voice response (IVR) system like NICE, Genesys or Twilio, but increased demand for omnichannel self-service and faster fulfillment have driven companies to add Conversational AI to their customer support technology stack.
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From traditional to transformation How to adopt a software-defined mindset in your network

XCloud Networks

XCloud Networks and Cumulus Networks conducted a join webinar on “How to adopt a software-defined mindset in your network”. In the scope of the webinar, Alex Saroyan takes through the business drivers that forced Innova to reassess their network build and talks about how to transform network operations and evolve network architecture in the age of webscale based on a specific customer use case.
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Learn to build enterprise-grade conversational AI chatbots, accelerate your bot development

Focus on what you’ll do with AI chatbots to deliver measurable results – not how to construct a solution to achieve those results. The Kore.ai Bots Platform gives enterprises the rich features needed to create high-value chatbots, without unnecessary development complexity. Unlike other chatbot frameworks and declared platforms, the Kore.ai Bots Platform is a complete end-to-end solution built from the ground up, with the features enterprises require to scale conversational chatbots.
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7 Requirements of Monitoring Cloud Apps & Infrastructure

New Relic

The flexibility, scale, services, and pay-as-you-go pricing options provided by modern cloud platforms—Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, and tools like Pivotal among them—have completely changed how you architect applications and deploy infrastructure. In order to effectively manage the dynamic natures of these cloud-based applications and infrastructure, the way you monitor—and the tools you use to do so—need to change, as well.
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Hyper V vs VMware: How to Choose the Right Hypervisor

5nine

Choosing a hypervisor is a difficult proposition. As major virtualization platforms become more commoditized and less differentiated, the technology you choose depends less on technical capabilities and more on the type and amount of IT resources you have available as well as your long-term strategic plans. Despite this apparent homogenization, not all hypervisors are created equal. And when it comes to IT planning and budgeting, you want to make sure you’re always getting the most out of your investment. Thus, it’s critical that you take the time to properly evaluate your options.
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