CoE Leadership Insights: How PNC and Signify Win at Customer Experience with Conversational AI

CoE Leadership Insights: How PNC and Signify Win
For the past five years, most of the spotlight within automation centers of excellence (CoE) has gone to robotic process automation (RPA) and intelligent automation (IA). Now that these capabilities have made their way into most back and middle office operations, leading businesses are turning their sights to the front office, specifically the countless business interactions every minute between companies and their customers and employees that define how well a company performs.
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Spotlight

OTHER ON-DEMAND WEBINARS

How Video Content is Leveling-up B2B Marketing Strategies

Vidyard

You work SO HARD on your big campaign, only to have your prospects completely ignore you as if it’s just another email cluttering up their inbox. Overview How can this be? How can you make your campaigns truly irresistible? Many B2B marketing leaders are using creative video content to level-up their marketing campaigns and drive new points of engagement in outbound marketing and sales programs. From one-to-one video messages to hyper-personalized videos at scale, video presents a new opportunity to connect with buyers in more engaging ways no matter what your budget may be. Join Tyler Lessard, VP of Marketing at Vidyard, to see real world examples of how you can use video content to take your marketing campaigns from interruptive to irresistible.
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AI & Deep Learning for Vision Applications

Artemis Vision

Image based ML algorithms have been advancing exponentially, but manufacturing industries have been slow to adopt these new methods. Supervised ML algorithms can be taught to perform inspections with less developer effort for certain classes of problems when compared to traditional methods, and will often work where traditional techniques are infeasible. Advances in IIOT have reduced the cost of acquiring and labelling large datasets, situating manufacturing in a sweet-spot for leveraging ML.
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The importance of monitoring your Azure SQL Database

Redgate Software

Since Azure SQL Database is online and fully managed by Microsoft, there’s just no need to monitor any more, right? Wrong. Monitoring Azure SQL Database is still a necessary part of understanding how your system is behaving and ensures that you have the information needed to make necessary decisions about your databases in a timely and accurate manner. In this demo webinar, Microsoft Data Platform MVP and PASS President, Grant Fritchey will show you the important metrics that you need to track on your Azure SQL Databases, including: DTU and vCore utilization.
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AWS Developer Tools Live Lab Challenge

In this on-demand lab challenge, you will be guided through the AWS Developer Tools Challenge on Cloud Academy. Several tasks must be completed to complete the challenge using a continuous deployment stack built on AWS Developer Tools (CodePipeline, CodeBuild, CodeDeploy, API Gateway, Lambda). The Lab Challenge simulates troubleshooting and performing updates in a real-world scenario.
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