Tenable
Web applications are becoming increasingly complex, with most applications now built using multiple layered components, such as web servers, web frameworks, language engines and JavaScript libraries. The growing number of cyber attacks stemming from component vulnerabilities highlights a limitation of conventional scanning for securing web applications.
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Anaconda
AI is undeniably a hot topic right now, and financial services companies are not immune to the hype. And in truth, they shouldn’t be: the applications of advanced AI within financial services are numerous, and the potential for cost savings and new value generation is high.
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The mandate for applications to change is nothing new. Pushing those changes from design to production in hours, however, is something traditional software delivery models can't handle. DevOps practices have emerged as a viable approach to enabling this speed with quality and in this webinar, we will highlight how DevOps practices and tooling can be applied with Anypoint Platform when implementing and managing an API lifecycle.
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No more round robins. No more assigning cases based only on agent “capacity”. With SupportLogic, agents are matched with cases based on multiple factors including availability and the agent’s demonstrated skillset.
In this webinar replay, you’ll see how SupportLogic’s technology helps get the right cases to the right agents with minimal effort from managers. That results in dramatic reductions in case resolution time and dramatic increases in customer satisfaction.
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