Humans and their Chatbots: AI-Assisted Answers for Everyone

Generative AI (GAI) technology has been around for nearly half a century. But recent developments in the maturity of AI models, faster computation power of systems, and availability of high-quality training data are redefining the technology in 2023. While tech giants like Microsoft, Google, and Meta fight to dominate the GAI landscape, leading experience providers like Adobe, Salesforce, and Oracle are entering the market with significant investments.

Join Muddu Sudhakar, CEO of Aisera, and Aneel Jael, former SVP of Customer Success at McAffee, on applying ChatGPT & Generative AI towards Customer Success and Support. The session will be moderated by Jason “JE” English, Partner & Principal Analyst at Intellyx. Our guest speakers, practitioners that have pioneered the use cases of Generative AI within their enterprises, will share insights on: The business drivers that make Generative AI relevant today and its ROI. Example use cases of Generative AI and ChatGPT for customer experience. The implementation of Generative AI solutions in an enterprise technology stack. Satisfying security, privacy, data integrity, and compliance risks Join us to learn how Generative AI can help your organization to deliver better self-service intelligent systems, delight customers, and reduce support costs. Bring your questions and be part of the conversation.

The explosive adoption of ChatGPT and other generative AI tools brings enormous opportunities and challenges for all industries, events included. Many jobs will be eliminated, many will be made vastly more efficient, and most will evolve in a significant capacity. Much like the pandemic and pivot to virtual events, this disruption will have winners (those who lean in, embrace the change & adapt) & losers (those who choose to ignore it). Join us as we break down the top AI use cases for event profs, address broader shifts and implications for our industry, and explore the surprisingly real possibility (put forth by Elon Musk among many other luminaries) that AI will lead to the extinction of the human race. Yes, you read that right.

This study examines the full cost and true value of self-managed software and fully managed services. There have been explosive developments in enterprise open-source software in the past few years, together with a corresponding growth of commercial vendors that close source capabilities that are borderline necessary for enterprise applications. These capabilities include performance boosters, administrative task management such as backup and recovery, clustering capabilities, and so forth. In addition, there has been growth in training, jump starts, documentation, a community of serious users, and more.