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July 31, 2019
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Denver-based Faction® empowers customers by giving them maximum control in an unmatched hybrid & multi-cloud environment that performs like on-prem, scales like public, and connects them like never before.
Infographic | December 1, 2019
Deploying conversational A1 is a high-stakes scenario. The process involves taking a step forward in the era Of sophisticated robotics, which if goes awry, can hit the core business bottom lines. To avoid a setback, it's important for enterprises to consider the following factors before putting customer conversations in the hands of a machine.
Infographic | February 28, 2022
The Year Neural Networks Were Born Warren McCulloch and Walter Pitts proposed the model of artificial neurons. The Name ‘Artificial Intelligence’ Came into Existence American computer scientist John McCarthy first adopted the name at the Dartmouth Conference.
Infographic | January 5, 2020
Corporate legal departments have long worked against the perception that they function within the enterprise as a cumbersome cost center — as a department of “no” rather than as a strategic, value-added business partner. As far back as its 2001 annual meeting, the American Corporate Counsel Association (ACCA) held round-table discussions on the subject, focusing on both negative perceptions of corporate legal departments (such as lawyers are “risk averse”, “don’t know the business” and “struggle to measure the benefit of preventing problems”), as well as possible solutions (like developing “value-added” campaigns, getting involved early, understanding business goals and aligning to support them). Nearly two decades have passed since the ACCA meeting, yet these issues persist.
Infographic | July 1, 2022
Artificial intelligence (AI) was already on a meteoric rise in the transformation of customer service as we know it. The current environment can be expected to accelerate that trend even further. Here is a look at what AI in customer service means to tomorrow’s competitive landscape.
Infographic | June 23, 2022
AI learning agents have the potential to function like adaptive learning but at a much more sophisticated and nuanced level, potentially giving every student a computer-simulated personal mentor.
Infographic | February 4, 2022
Virtual reality (VR) is an effective tool for narrating brand stories and connecting with customers. Some of the best ways VR can be used in B2B sales and marketing are: Engaging your customers at the initial stages of product development, Improve your brand value through real world trade shows, Let your customers try your product before they actually buy it and Offers hands-on training guides and personalised virtual user manuals.
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