SearchUnify
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI applications for a future-proof customer self-service and support strategy. The platform and the suite of next-gen applications – that include an Intelligent Chatbot, Agent Helper, Community Helper, KCS Enabler, and Escalation Predictor – make for a future-proof support ecosystem.
With a broad network of technology and business partners, its AI powers relevant search results for customers across verticals including high-tech, e-commerce, banking, insurance, pharmaceuticals and education. Leading companies including Rubrik, Flexera, Databricks, Kronos, and Zuora trust SearchUnify for achieving revolutionized information discovery and elevated support outcomes.