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VMware Helps Make-a-Wish Foundation Save Millions on IT

Sometimes technology truly is a force for good. Like when a data center infrastructure update, for example, frees up money and other resources that can instead be used on “wishes” for kids with serious illnesses. Bipin Jayaraj is vice president and CIO of Make-a-Wish Foundation, a nonprofit that grants wishes to children diagnosed with critical and life-threatening medical conditions. These wishes range from swimming with dolphins in the Caribbean to building an army-themed fort to becoming Batkid for a day. “On average, it takes $10,500 for a wish, and we do around 15,500 wishes a year,” Jayaraj said. “So it’s always a decision to spend $10,500 for a wish. Or do you want to upgrade a laptop or harden a firewall?” Anyone whose heart isn’t two sizes too small would choose the former. Working with VMware cloud provider partner PhoenixNAP and standardizing on VMware software-defined infrastructure has allowed the organization to save millions and that can be spent on granting these wishes, Jayaraj said. “Imagine 60 chapters running their own infrastructure models compared to what we are enabling through the VMware model,” he said. “With VMware, at a much lower cost using virtualization technology, I can have all of them centralized into our cloud and colocation models.” Make-a-Wish has 60 chapters across the U.S., and its national office is in Phoenix. Each chapter has its own personality and team — and until fairly recently they also had their own on-premises infrastructure, running disparate applications and storing sensitive data including financial and medical information.

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