AI APPLICATIONS, SOFTWARE, FUTURE TECH
AnyClip | April 11, 2023
AnyClip, The Visual Intelligence Company™ has announced that they have integrated ChatGPT into GeniusWork, their AI-powered internal communications platform for business, among the first major internal communications tools to do so. AnyClip's platform uses AI to turn traditional videos into smart content, empowering employees to share knowledge, collaborate, and communicate across the organization. With the addition of ChatGPT, employees will now be able to receive automated titling, summaries, notes and descriptions of their meeting recordings and other internal videos, which can also be shared and collaborated on.
The market for tools that better organize an organization's textual information is currently valued at tens of billions of dollars, as companies continue to adapt to an increasingly normalized remote environment. Companies such as Google Workspace, Microsoft Office365, Confluence, Seismic, and Slack are leading the way, but much of their efforts continue to be focused on written communication, with video as an add-on. As video communications and production through popular platforms such as Zoom and Microsoft Teams continues to explode, AnyClip is bringing these organizational capabilities to video through their GeniusWork platform.
By integrating ChatGPT, the artificial intelligence chatbot which has been making headlines for its clear and natural-sounding summation capabilities, AnyClip makes it easy to generate executive summaries and metadata from complex meetings and other recordings. Now, employees can easily skim the AI-generated summaries of any meeting, reducing the need to take minutes and making it easy to catch up or loop in colleagues.
"Today's employees face information overload and ever-increasing demands on their time. AnyClip leverages the power of AI to help them stay on top of their fast-moving businesses and collaborate more effectively with their colleagues," says Gil Becker, CEO of AnyClip. "We're delighted to add ChatGPT to our suite of AI tools that power more efficient video communications and workflows."
ChatGPT is the latest addition to the suite of AI-related features offered by GeniusWork, which includes automatic highlights, chapters, and more. By helping to surface information in videos in new and innovative ways, GeniusWork gives employees the power to search, find and stream the precise company information they need, when they need it. AnyClip then powers team collaboration within the video itself, leading to a more productive, connected workforce.
AnyClip is The Visual Intelligence™ Company.
AnyClip's proprietary Visual Intelligence Technology is using AI to revolutionize how business does video — the most desired and prevalent form of communication. By instantly activating its innate data, AnyClip brings to video the power once reserved for text via transparency, interactivity and collaboration.
The company powers advanced video solutions so smart, they're Genius. For customer-facing communications, Genius+™ is the AI-powered video management platform that converts traditional video into intelligent content that is fully enabled – searchable, measurable, personalized, merchandised and interactive. For internal communications, AnyClip's GeniusWork™ is the first AI-powered internal communications platform for Business, featuring intelligent video hubs for knowledge sharing, collaboration and communication.
AnyClip is located in New York, Los Angeles, Tel Aviv, London, and Munich. In 2022, AnyClip won the NAB Show Award for Product of the Year from the National Association of Broadcasters and was named to Aragon Research's "Hot Vendors in Collaboration" list. AnyClip was most recently named a Finalist for Best Video Platform 2022 by Digiday and Streaming Media and ranked No. 5 in New York, and 64 overall, on the Deloitte Technology Fast 500™ list of fastest-growing companies in North America. For more information, please visit www.AnyClip.com.
AI TECH, AI APPLICATIONS, SOFTWARE
PRWeb | April 20, 2023
Today CallRail, the lead intelligence platform helping businesses of all sizes market with confidence, launched Premium Conversation Intelligence. This AI-powered solution enables call-intensive businesses to turn more leads into better customers. CallRail’s newest addition to the product suite introduces best in class AI-generated call summaries and call sentiment analysis. The new capabilities will automatically surface marketing insights, flag conversations as positive, negative, or neutral, and identify frontline team performance trends and opportunities.
Since 2016, Conversation Intelligence® has delivered actionable, automated call insights to CallRail customers. Today, an industry-leading speech recognition model trained on 650,000 hours of voice data powers the product and delivers call transcripts with near human-level accuracy. To improve ROI, Conversation Intelligence automatically optimizes marketing campaigns, qualifies leads, analyzes Google Ads campaign and keyword data, and fine tunes targeting.
Premium Conversation Intelligence adds two performance-boosting features for marketers and frontline teams:
Call summaries provide three-to-five sentence takeaway snapshots from every call. These summaries can be filtered by campaign ensuring that marketers can instantly pinpoint insights, keywords, and trends to quickly improve strategies and marketing ROI. Frontline managers can immediately recognize coaching opportunities and train teams to engage customers more effectively.
Call sentiment surfaces both customer and staff sentiment on calls so managers can confidently act to improve close rates. Marketers and marketing agencies can use call sentiment trends to reveal which campaigns drive their most engaged leads and where they have opportunity to increase the relevance of their messaging.
Call summaries have been available to a select group of CallRail customers who are already seeing optimal impact. Lane Rizzardini, the owner of Marion Relationship Marketing and Sleep Apnea Leads, confirms, "Call summaries have been a massive time and money saver for our team. Historically, we've had to listen to every phone call to identify lead quality and ensure proper reporting to clients. Now we can achieve this goal in a fraction of the time by reading call summaries, which have proven extremely accurate in providing an overview of the call. This will be a game changer for our agency and our clients.”
CallRail is the only call tracking provider that automatically offers summaries and sentiment on every call, ensuring no insight is missed, and unexpected trends are uncovered. Importantly, Premium Conversation Intelligence protects lead and customer data for businesses in highly regulated industries by automatically redacting personally identifiable information and maintaining HIPAA compliance.
“Because they rely on Conversation Intelligence to improve sales, support, and keyword bidding strategies, our customers must have accurate, actionable, and immediate insights. With Premium Conversation Intelligence, they’re able to quickly scan call summaries and sentiment for actionable trends. What recently took hours or even days, now will only take minutes. This will not only free up crucial time to focus on business strategy and service delivery but also increase customer engagement,” said Ryan Johnson, SVP of Product at CallRail.
Marketers and frontline team managers can look forward to continued innovation of CallRail’s Conversation Intelligence solutions in the near future — including aggregated views of call sentiment and call summaries highlighting trends and opportunities by campaigns, channels, and agents.
To learn more about CallRail’s Premium Conversation Intelligence, visit http://www.callrail.com/conversation-intelligence.
CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
Founded in 2011, CallRail has grown its award-winning platform from G2 top-rated inbound call tracking software to include form tracking, conversation intelligence, and unified communications products. Fitting seamlessly into existing workflows, CallRail integrates with leading marketing and sales software including HubSpot, Facebook, Salesforce, and Google Ads and Analytics.
Additionally, CallRail’s Partner Program offers affiliate, agency, and technology partnership opportunities, helping businesses earn, grow, and build with CallRail. CallRail makes it easier for its partners to expand services, attract customers with greater lifetime value, and share revenue from referral sales.
CallRail has been featured on the Inc. 5000 fastest growing companies and Deloitte Tech Fast 500 lists for multiple consecutive years. The Atlanta-based company is powered by more than 300 employees committed to delivering incredible products. They’ve earned CallRail spots on Inc. Magazine’s 2018, 2019, 2021 and 2022 Best Places to Work list as well as the Forbes Best Startup Employers list in 2020. For more information or to view a demo of the platform, visit http://www.callrail.com.
GENERAL AI, AI APPLICATIONS, FUTURE TECH
Prnewswire | May 22, 2023
Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their platform, a GPT-powered Mlytics AI Assistant. This development is not meant to be a new commodity, but rather an embodiment of Mlytics' dedication to improving the user's digital experience on their platform.
The Mlytics AI Assistant provides real-time, personalized assistance, facilitating immediate responses to inquiries and insightful product suggestions. As a 24/7 virtual assistant, it's designed to provide efficient, accurate support, increasing user satisfaction and streamlining communication processes. Its primary role is to co-pilot users in understanding Mlytics' products, finding customized solutions for unique customer resquest specific industry, diagnostic the problem, and to guide them through onboarding and troubleshooting without extensive reliance on a knowledge base.
The implementation of AI technology further emphasizes Mlytics' commitment to enhancing customer service and support, and is in line with their objective of integrating AI and analytics to optimize customer experiences.
"Mlytics is constantly learning and adapting to improve customer experiences," said Edward Hu, VP of Business Strategy & Insights. "Our Mlytics AI Assistant is another medium to make our platform more accessible. We see the potential of language model learning and are experimenting it to provide a more intuitive experience for our users. We look forward to seeing how this addition will contribute to the web and streaming industry."
In addition to the Mlytics AI Assistant, Mlytics is also experimenting with implementing more AI features into its platform. True AI CDN load balancing and conversational data analytics are just a few examples of the exciting developments on the horizon.
Mlytics is a leading provider of web optimization and video streaming solutions, empowering businesses with data-driven insights and intelligent automation. With a focus on optimizing customer experiences, Mlytics combines advanced AI technologies with cutting-edge analytics to deliver innovative solutions that drive business growth and customer satisfaction.