The Pentagon Wants AI-Driven Drone Swarms for Search and Rescue Ops

Nextgov | December 26, 2019

The Defense Department’s central artificial intelligence development effort wants to build an artificial intelligence-powered drone swarm capable of independently identifying and tracking targets, and maybe even saving lives. The Pentagon’s Joint Artificial Intelligence Center, or JAIC, issued a request for information to find out if AI developers and drone swarm builders can come together to support search and rescue missions. Search and rescue operations are covered under one of the four core JAIC research areas: humanitarian aid and disaster relief. The program also works on AI solutions for predictive maintenance, cyberspace operations and robotic process automation. The goal for the RFI is to discover whether industry can deliver a full-stack search and rescue drone swarm that can self-pilot, detect humans and other targets and stream data and video back to a central location. The potential solicitation would also look for companies or teams that can provide algorithms, machine training processes and data to supplement that provided by the government.

Spotlight

2014 was a whirlwind year for Docker, the company and open-source application container software that has spread throughout the software development industry like wildfire. Back in February, we told you “Docker is the future.” In the ensuing months, the company formerly known as dotCloud has grown to harbor innovation, releasing of Docker 1.0, announcing its first commercial product (Docker Hub Enterprise), and stacking up a US$40 million funding round.

Spotlight

2014 was a whirlwind year for Docker, the company and open-source application container software that has spread throughout the software development industry like wildfire. Back in February, we told you “Docker is the future.” In the ensuing months, the company formerly known as dotCloud has grown to harbor innovation, releasing of Docker 1.0, announcing its first commercial product (Docker Hub Enterprise), and stacking up a US$40 million funding round.

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AI TECH

XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter

XSELL Technologies | August 09, 2022

XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centers. Leveraging the strength of Five9 cloud contact center solutions, the partnership makes it easy for businesses to integrate XSELL Agent Experience with the Five9 Intelligent Cloud Contact Center. Working together, Five9 and XSELL partnered to deliver real results to a healthcare customer, in the form of $6.9 million in annual incremental profit, an 11% increase in conversion rate and a 52% increase in appointments booked by agents. Read more in the just-published case study: “Health Insurance Provider Uses AI Conversion Maps to Drive Patient Acquisition, Engagement, and Retention with Care at Home.” “We are delighted to bring the power of XSELL Agent Experience to Five9 CX Marketplace to support organizations in their pursuit of a better customer experience while delivering results that matter.” Matt Coughlin, Founder and CEO, XSELL Technologies The Five9 platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. XSELL’s AI-powered technology takes a data-driven approach to consistently delivering top performer outcomes by identifying and replicating specialized skill sets, with precision and at scale, across every agent, enterprise-wide. With XSELL Agent Experience, businesses can access AI-generated guidance to improve their customer and agent experience in real-time across the enterprise, driving tangible results like increased NPS scores, decreased Average Handle Time (AHT), and increasing Speed to Proficiency. “Five9 is committed to delivering AI solutions that improve the customer and agent experience, and we are excited to work with partners like XSELL who want to build on our VoiceStream platform to deliver additional innovation and use cases with that same goal in mind,” said Jake Butterbaugh, SVP Global Partner Sales, Five9. XSELL Technologies is sponsoring Five9 CX Summit, taking place Aug. 9-11 at the Aria Resort & Casino in Las Vegas, and will demonstrate XSELL Agent Experience in the CX Hub at the event. Five9 CX Summit is the #1 cloud contact center conference dedicated to making CX work for real life. Learn more about the event, including how to register, here. About XSELL Technologies XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, and the overall customer experience.

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GENERAL AI

Botminds Document AI is Now Available in the Microsoft Azure Marketplace

Botminds AI | July 26, 2022

Botminds AI, today announced the availability of Botminds Document AI platform in the Microsoft Azure Marketplace, an online store providing applications, and services for use on Azure. Botminds' customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management. Botminds is the World's first integrated platform for Document Understanding/Intelligent Document Processing (IDP). Botminds provides AI-powered solutions that read and understand documents, a search engine to query any document, enriched document analytics, and end-to-end document-based process automation. Our customers experience - Improved turn-around-time by 80%, reduced cost by 70% and an improvement in their operational efficiency by 90%, within weeks. Our custom AI models, help organizations transform data into intelligent actionable insights. "Our aim is to make Botminds AI platform as the de-facto Document AI platform for enterprises in their transition from RPA to a more empowered Intelligent Automation(IA) world," said Gokul Ganapathi, CEO of Botminds. "Making Botminds available in the Microsoft Azure Marketplace is a key step in this mission. From now on, getting started with Botminds AI to automate so far untouched document-centric processes is super simple for enterprises already on Microsoft Azure." "Through Microsoft Azure Marketplace, customers around the world can easily find, buy, and deploy partner solutions they can trust, all certified and optimized to run on Azure," said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp. "We're happy to welcome Botminds AI solution to the growing Azure Marketplace ecosystem." The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure. The Azure Marketplace helps connect companies seeking innovative, cloud-based solutions with partners who have developed solutions that are ready to use. About Botminds AI Founded in 2015, we at Botminds AI chase the research happening at the intersection of Deep Learning & NLP continuously, so you don't have to. We have built our own semantic engine, developed on top of state-of-the-art algorithms/networks. A vertically integrated horizontal platform that has been recognized as the one-stop solution for any document-centric processes and the most user-friendly platform by our clients. We are headquartered in Seattle, WA, USA, with our R&D center in Chennai, India.

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AI TECH

FPT Software and Landing AI partnered to promote visual inspection technology

FPT Software | May 31, 2022

FPT Software, Vietnam's premier IT firm, has just formed a strategic cooperation with Landing AI, a leader in AI and machine vision in Silicon Valley. Both firms will use their Artificial Intelligence (AI) expertise to develop end-to-end visual inspection solutions and drive computer vision adoption across industries. LandingLens, an enterprise Machine Learning Model Operationalization Management (MLOps) platform that generates, iterates, and operationalizes AI-powered visual inspection solutions, will be promoted by FPT Software. This platform allows businesses to assess inspection procedures, evaluate product conditions, delete defective products, and more using deep learning technology. As a result, users enjoy improved accuracy and streamlined processes, scaling quickly while lowering operational expenses. "AI is becoming more ubiquitous across industries, offering numerous indisputable benefits to enterprises. Our AI Center solves real-world problems by transforming state-of-the-art AI research into impactful products and services. This partnership with Landing AI is one of the first steps among many initiatives to help us achieve that goal." Mr. Nguyen Xuan Phong, FPT Software Chief Artificial Intelligence Officer According to Mr. Pham Minh Tuan, FPT Software Chief Executive Officer, this strategic alliance extends the company's AI capabilities and benefits its large customer base globally. "We are excited to join hands with Landing AI to deliver world-class visual inspection solutions to our customers across the globe," Tuan mentioned. "Whether it is manufacturing, automotive, pharmaceutical, or food and beverage, all sectors need consistency in their product quality. I am confident that our partnership can help companies in those industries improve their quality control with better data." FPT Software has been active in upscaling its critical advanced technologies, such as AI, Cloud, Hyper-automation, Blockchain, and so on, with the goal of being among the top 50 digital transformation service providers by 2030. In addition, the corporation has several initiatives in AI, including a cooperation with Mila, the world's largest deep learning institute, to improve its AI skills and the establishment of an AI Center in Binh Dinh, Vietnam. FPT Software hopes to turn this vital territory into the country's first-ever AI valley in the following years.

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