AI TECH

The expert.ai NL API Now Available in AWS Marketplace

expert.ai | October 25, 2021

The expert.ai NL API Now Available in AWS Marketplace
Expert.ai announced today that its natural language (NL) API providing deep language understanding is now available in the AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

The expert.ai NL API is a powerful way to structure unstructured language data leveraging deep language intelligence with minimal effort. The API identifies which meaning of a word is used in context ("disambiguation") to quickly analyze text for key elements, relations, classifications and more. It can also determine sentiment and even capture a range of 117 behavioral and emotional traits, providing the richest, most comprehensive and granular emotional and behavioral taxonomy available throughout the AI-based API ecosystem. Furthermore, using built-in technologies and its extensive knowledge graph, the expert.ai NL API can be used in more targeted ways to identify sensitive data (to protect customers, victims, users or research subjects, as well as to comply with data privacy regulations), media-related topics, geographical taxonomies and more.

"At expert.ai, we aim to make it easy for developers and data scientists to design, build and test NL-aware functions and easily embed advanced natural language understanding and natural language processing capabilities into their apps. The availability of our NL API in the AWS Marketplace expands this opportunity to more users: we are excited to offer all of the insights the NL API provides to enrich business data, understanding it in less time, at scale and in the most precise way."

Brian Munz, product manager, NL API & developed experience at expert.ai

AWS customers can quickly begin extracting insight from their unstructured language data by using the expert.ai NL API with their existing AWS account.  The expert.ai NL capabilities can be accessed via two feature options:

  • Core Bundle which includes semantic analysis, part-of-speech tagging, morphological analysis, text subdivision, dependency parsing, lemmatization, named entity recognition, key phrase extraction, relation extraction.
  • Premium Bundle that includes sentiment analysis, IPTC media topics, geographic, emotional traits and behavioral traits taxonomies, personally identifiable information (PII) detection and writeprint for performing a stylometric analysis of business documents.

About expert.ai
Expert.ai is the premier artificial intelligence platform for language understanding. Its unique approach to hybrid natural language combines symbolic human-like comprehension and machine learning to extract useful knowledge and insight from unstructured data to improve decision making. With a full range of on-premises, private and public cloud offerings, expert.ai enhances business operations, accelerates and scales natural language data science capabilities while simplifying AI adoption across a vast range of industries, including insurance, banking & finance, publishing & media, defense & intelligence, life science & pharma, and oil, gas & energy. Expert.ai has cemented itself at the forefront of natural language solutions and serves global businesses such as AXA XL, Zurich Insurance Group, Generali, The Associated Press, Bloomberg INDG, BNP Paribas, Rabobank, Gannett, and EBSCO.

Spotlight

IBM’s software support organization is a global network of centers with expertise across our broad product portfolio. The organization is made up of teams of individuals that work together to provide you with the responsive software support that you require. For complex problems, we have specialized, skilled product teams with access to the experts in our Development Laboratories, as required. Therefore, you have access to the right level of IBM expertise when you need it -- no matter where they are located. IBM Canada’s ibm.com Service Centre operates 24 hours a day, 365 days a year. The Centre is the entry point for hardware and software service requests for all IBM serviced products. Service calls can be placed by voice to our 1-800 service or via electronic call entry. Each year the ibm.com Service Centre receives over 350,000 hardware service calls for IBM and non-IBM machines. Our National RSC provides the highest level of technical expertise in Canada and they interface with the Product Engineering and development labs around the world to analyze and resolve software support. The RSC (Remote Support Centre) will utilize an online global problem/call management tool called RETAIN which is a system designed to track, manage and communicate software or complex problem call information, in addition to access a real-time symptom/fix knowledge management database for critical fixes and support information. The RETAIN tool is international and is an effective problem management and information repository as well as a communication vehicle. For a complete description of Support offerings and channels, please refer to the IBM Support Handbook, located at: ftp://ftp.software.ibm.com/software/server/handbook/webhndbk.pdf. Access to the ibm.com Service Centre 24 hours a day, 365 days a year for unlimited authorized callers is the standard offering which comes with an active Maintenance and Technical Support subscription on distributed and/or s/390 IBM software. The ibm.com Service Centre attendants and the automated systems quickly and accurately assess incoming service calls. Pre-defined customer profiles describe customer environments, equipment install base, contacts, phone numbers, addresses, special service instructions, service level criteria and IBM service representative assignments. Service calls are immediately dispatched to the appropriate service provider, including IBM service representatives, IBM RSC (Remote Support Centre), business partners and subcontractors, or customers’ own service groups. When IBM is contacted to place a service call, the service call request will be routed to a software support specialist.

Spotlight

IBM’s software support organization is a global network of centers with expertise across our broad product portfolio. The organization is made up of teams of individuals that work together to provide you with the responsive software support that you require. For complex problems, we have specialized, skilled product teams with access to the experts in our Development Laboratories, as required. Therefore, you have access to the right level of IBM expertise when you need it -- no matter where they are located. IBM Canada’s ibm.com Service Centre operates 24 hours a day, 365 days a year. The Centre is the entry point for hardware and software service requests for all IBM serviced products. Service calls can be placed by voice to our 1-800 service or via electronic call entry. Each year the ibm.com Service Centre receives over 350,000 hardware service calls for IBM and non-IBM machines. Our National RSC provides the highest level of technical expertise in Canada and they interface with the Product Engineering and development labs around the world to analyze and resolve software support. The RSC (Remote Support Centre) will utilize an online global problem/call management tool called RETAIN which is a system designed to track, manage and communicate software or complex problem call information, in addition to access a real-time symptom/fix knowledge management database for critical fixes and support information. The RETAIN tool is international and is an effective problem management and information repository as well as a communication vehicle. For a complete description of Support offerings and channels, please refer to the IBM Support Handbook, located at: ftp://ftp.software.ibm.com/software/server/handbook/webhndbk.pdf. Access to the ibm.com Service Centre 24 hours a day, 365 days a year for unlimited authorized callers is the standard offering which comes with an active Maintenance and Technical Support subscription on distributed and/or s/390 IBM software. The ibm.com Service Centre attendants and the automated systems quickly and accurately assess incoming service calls. Pre-defined customer profiles describe customer environments, equipment install base, contacts, phone numbers, addresses, special service instructions, service level criteria and IBM service representative assignments. Service calls are immediately dispatched to the appropriate service provider, including IBM service representatives, IBM RSC (Remote Support Centre), business partners and subcontractors, or customers’ own service groups. When IBM is contacted to place a service call, the service call request will be routed to a software support specialist.

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