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Sourcepass Partners with Bridgepointe Technologies to Offer IT Services and Cybersecurity Solutions

Sourcepass | March 02, 2023 | Read time : 02:25 min

Sourcepass Partners with Bridgepointe Technologies to Offer IT

On March 1, 2023, Sourcepass, a company that offers IT services and security, has teamed up with Bridgepointe Technologies, a company that gives advice on technology, to offer their clients a full range of technology products and services. By becoming part of Bridgepointe's supplier network, Sourcepass hopes to reach more of the company's 150+ technology companies and 12,000+ clients.

This partnership aims to help businesses make smart technology investments and speed up the process of buying IT. Sourcepass's own product, the Quest portal, gives customers a unique experience and a wide range of managed IT and cybersecurity solutions. Sourcepass' Quest portal is made to help businesses make smart choices about how to invest in technology. It also makes sure that its managed IT and security solutions fit the needs of each customer.

Chuck Canton, Founder and CEO of Sourcepass, said, "Bridgepointe and Sourcepass share many common values, like our focus on building long-term, lasting relationships, which translates to a customer-obsessed culture." He added, "We couldn't be prouder of this partnership."

(Source - PRNewswire)

Because of the collaboration, clients will be able to go to one place for both cyber and physical security. Sourcepass also gives its customers access to the latest security technologies. This makes sure that its customers are always up-to-date and safe from any threats. With the Quest portal, clients can also take advantage of 24/7 customer service and support.

About Bridgepointe Technologies

Bridgepointe provides mid-market and enterprise tech advisory services. The firm has helped clients make smarter and faster tech investments for over 20 years. Bridgepointe's services save time and money while increasing ROI. The firm simplifies tech solution procurement for clients' tech and business needs by working with over 150 suppliers. Bridgepointe helps clients accelerate tech investment time to value as strategic tech advisors. The company's experts know communications and collaboration, managed IT, WAN transformation, customer experience, data center and cloud, and security. Bridgepointe helps clients become boardroom heroes and achieve business goals.

About Sourcepass

Sourcepass aims to revolutionize IT services and security by providing businesses of all sizes with technology that elevates them. They use SaaS technologies like AI and RPA with top managed services to revolutionize client experiences. The company recognizes that poor technology vendors underserve and overcharge businesses for IT services. Sourcepass was created to help businesses transform their digital world. Sourcepass's guardians monitor data networks, cloud and security, and productivity and digital transformation. Tech-savvy and business-savvy, they use a powerful blend of technologies. Sourcepass lets companies control their digital world and grow.

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The Generative AI Revolution

Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.

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Spotlight

The Generative AI Revolution

Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.

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Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams

Businesswire | March 31, 2023

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its ‘Advanced’ Plan.” This out-of-the-box version of Sprinklr Social includes publishing, engagement, and reporting tools integrated with OpenAI’s generative AI models to help enterprise social media teams create better content, more quickly, with fewer resources. "OpenAI has shown the potential for generative AI to change how brands operate," said Sprinklr Chief Technology Officer, Pavitar Singh. "Combining the power of OpenAI technologies with the focus of Sprinklr AI, we aim to change how enterprises interact with their customers. We are announcing the first integration with Sprinklr Social today. We will have much more to come across every product suite as we tap the power of generative AI across the industry's only Unified-CXM platform." The Sprinklr Social Advanced Plan is pre-built with OpenAI GPT integrations enabling customers to leverage generative AI capabilities for content publishing, engagement, and reporting: Content Publishing: Brainstorm content ideas and get creative, channel-specific copy for posts instantly; adjust tone, length, grammar and much more. Engagement: Reword and simplify responses, modify length and tone, translate to multiple languages, and maintain quality with AI-enabled grammar check. Reporting: Auto tag inbound messages to identify emerging themes and get performance insights in real-time. Sprinklr Social (Formerly Sprinklr Social Engagement & Sales) has long served many of the world’s most iconic brands. However, smaller enterprise social media teams have expressed the need for out-of-the-box solutions that are quick to deploy and easy to use. Sprinklr Social’s Advanced Plan integrated with OpenAI generative AI addresses these needs. This out-of-the-box version of Sprinklr Social is simpler, smarter, and better than competing enterprise tools. Product highlights include: Quick and easy onboarding: Sprinklr Social’s Advanced Plan is completely out-of-the-box. Users can complete setup within minutes and go live instantly. Social media management at scale on major channels: In-depth capabilities around listening, publishing, engagement, governance, and reporting across six social channels (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube). User-friendly interface: Social media teams can take advantage of Sprinklr’s simplest UI yet, designed for complete personalization and simple, intuitive navigation. In-depth Listening: Sprinklr Social’s Advanced Plan leverages AI-powered social listening to transform unstructured data into actionable insights and give enterprises a more complete view of the customer, market, and competitors. OpenAI GPT-enabled AI: Leverage OpenAI’s GPT capabilities to improve efficiency across publishing, engagement, and reporting - generate content faster, configure message workflows, and automate reporting to allow even smaller teams to manage social media at scale. Scalability: Easily migrate to Sprinklr Social’s Enterprise Plan when scaling social media efforts across channel coverage, governance, reporting and analytics. Affordability: At just $299 per user per month, Sprinklr Social’s Advanced Plan is an affordable solution for businesses looking to manage their social media presence, making it accessible to a broader range of businesses. The product also offers a 90-day Free Trial for teams to explore, learn and adopt the tool. “2023 is the year that the enterprise finally puts AI to work at scale,” continued Singh. “For more than a decade Sprinklr has helped many of the most iconic brands process oceans of unstructured customer experience data from 30+ digital channels and millions of data sources to identify and understand trends, drive better-informed business decisions, and make their own customers happier. With an out-of-the-box, self-service option, we can bring the most powerful social media platform on the market to enterprise social teams of any size. 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With the same code base, teams can experience easy portability and data migration. About Sprinklr Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

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Elastic Unveils the Elasticsearch Relevance Engine for Artificial Intelligence

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SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes

Prnewswire | April 06, 2023

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Sprinklr Social’s Advanced Plan integrated with OpenAI generative AI addresses these needs. This out-of-the-box version of Sprinklr Social is simpler, smarter, and better than competing enterprise tools. Product highlights include: Quick and easy onboarding: Sprinklr Social’s Advanced Plan is completely out-of-the-box. Users can complete setup within minutes and go live instantly. Social media management at scale on major channels: In-depth capabilities around listening, publishing, engagement, governance, and reporting across six social channels (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube). User-friendly interface: Social media teams can take advantage of Sprinklr’s simplest UI yet, designed for complete personalization and simple, intuitive navigation. In-depth Listening: Sprinklr Social’s Advanced Plan leverages AI-powered social listening to transform unstructured data into actionable insights and give enterprises a more complete view of the customer, market, and competitors. OpenAI GPT-enabled AI: Leverage OpenAI’s GPT capabilities to improve efficiency across publishing, engagement, and reporting - generate content faster, configure message workflows, and automate reporting to allow even smaller teams to manage social media at scale. Scalability: Easily migrate to Sprinklr Social’s Enterprise Plan when scaling social media efforts across channel coverage, governance, reporting and analytics. Affordability: At just $299 per user per month, Sprinklr Social’s Advanced Plan is an affordable solution for businesses looking to manage their social media presence, making it accessible to a broader range of businesses. The product also offers a 90-day Free Trial for teams to explore, learn and adopt the tool. “2023 is the year that the enterprise finally puts AI to work at scale,” continued Singh. “For more than a decade Sprinklr has helped many of the most iconic brands process oceans of unstructured customer experience data from 30+ digital channels and millions of data sources to identify and understand trends, drive better-informed business decisions, and make their own customers happier. With an out-of-the-box, self-service option, we can bring the most powerful social media platform on the market to enterprise social teams of any size. 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With the same code base, teams can experience easy portability and data migration. About Sprinklr Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

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Read More

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SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes

Prnewswire | April 06, 2023

SearchUnify, a leading unified cognitive platform, today announced an industry-first comprehensive and secure integration with OpenAI™ and Hugging Face™, to enrich support and self-service experiences across the customer lifecycle. With this integration of the platform and its suite of products with Large Language Models (LLMs), SearchUnify is geared to render predictive, contextual, data-driven and agile experiences. This integration will help enterprises leverage the LLM capabilities, including conversational AI, headline and abstract generation, machine translation, sentiment analysis, and language modeling. Businesses will be able to help their customers and employees make the most of generative AI capabilities, while guardrailing and distilling inferences to combat decision bias. "Language models have long been a part of SearchUnify's DNA. With recent strides in generative AI, the influence of AI and LLMs on our lives is only going to grow stronger. SearchUnify adds a layer of security and accessibility to the mix. This approach will not only foster trust but also empower businesses to deliver experiences that are relevant, secure, and state-of-the-art," said Vishal Sharma, CTO, SearchUnify. In a bid to help the customer service leaders ride this technology wave, SearchUnify is gearing up for its upcoming virtual event, SU Innovate, scheduled for April 27, 2023. About SearchUnify SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels intelligent enterprise search, and makes for a robust platform for AI-based apps like Intelligent Chatbot, Agent Helper, KCS Enabler, Escalation Predictor, and Community Helper. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.

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