Sourcepass Partners with Bridgepointe Technologies to Offer IT Services and Cybersecurity Solutions

Sourcepass | March 02, 2023 | Read time : 02:25 min

Sourcepass Partners with Bridgepointe Technologies to Offer IT

On March 1, 2023, Sourcepass, a company that offers IT services and security, has teamed up with Bridgepointe Technologies, a company that gives advice on technology, to offer their clients a full range of technology products and services. By becoming part of Bridgepointe's supplier network, Sourcepass hopes to reach more of the company's 150+ technology companies and 12,000+ clients.

This partnership aims to help businesses make smart technology investments and speed up the process of buying IT. Sourcepass's own product, the Quest portal, gives customers a unique experience and a wide range of managed IT and cybersecurity solutions. Sourcepass' Quest portal is made to help businesses make smart choices about how to invest in technology. It also makes sure that its managed IT and security solutions fit the needs of each customer.

Chuck Canton, Founder and CEO of Sourcepass, said, "Bridgepointe and Sourcepass share many common values, like our focus on building long-term, lasting relationships, which translates to a customer-obsessed culture." He added, "We couldn't be prouder of this partnership."

(Source - PRNewswire)

Because of the collaboration, clients will be able to go to one place for both cyber and physical security. Sourcepass also gives its customers access to the latest security technologies. This makes sure that its customers are always up-to-date and safe from any threats. With the Quest portal, clients can also take advantage of 24/7 customer service and support.

About Bridgepointe Technologies

Bridgepointe provides mid-market and enterprise tech advisory services. The firm has helped clients make smarter and faster tech investments for over 20 years. Bridgepointe's services save time and money while increasing ROI. The firm simplifies tech solution procurement for clients' tech and business needs by working with over 150 suppliers. Bridgepointe helps clients accelerate tech investment time to value as strategic tech advisors. The company's experts know communications and collaboration, managed IT, WAN transformation, customer experience, data center and cloud, and security. Bridgepointe helps clients become boardroom heroes and achieve business goals.

About Sourcepass

Sourcepass aims to revolutionize IT services and security by providing businesses of all sizes with technology that elevates them. They use SaaS technologies like AI and RPA with top managed services to revolutionize client experiences. The company recognizes that poor technology vendors underserve and overcharge businesses for IT services. Sourcepass was created to help businesses transform their digital world. Sourcepass's guardians monitor data networks, cloud and security, and productivity and digital transformation. Tech-savvy and business-savvy, they use a powerful blend of technologies. Sourcepass lets companies control their digital world and grow.


Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.


Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.

Related News


Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams

Businesswire | March 31, 2023

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its ‘Advanced’ Plan.” This out-of-the-box version of Sprinklr Social includes publishing, engagement, and reporting tools integrated with OpenAI’s generative AI models to help enterprise social media teams create better content, more quickly, with fewer resources. "OpenAI has shown the potential for generative AI to change how brands operate," said Sprinklr Chief Technology Officer, Pavitar Singh. "Combining the power of OpenAI technologies with the focus of Sprinklr AI, we aim to change how enterprises interact with their customers. We are announcing the first integration with Sprinklr Social today. We will have much more to come across every product suite as we tap the power of generative AI across the industry's only Unified-CXM platform." The Sprinklr Social Advanced Plan is pre-built with OpenAI GPT integrations enabling customers to leverage generative AI capabilities for content publishing, engagement, and reporting: Content Publishing: Brainstorm content ideas and get creative, channel-specific copy for posts instantly; adjust tone, length, grammar and much more. Engagement: Reword and simplify responses, modify length and tone, translate to multiple languages, and maintain quality with AI-enabled grammar check. Reporting: Auto tag inbound messages to identify emerging themes and get performance insights in real-time. Sprinklr Social (Formerly Sprinklr Social Engagement & Sales) has long served many of the world’s most iconic brands. However, smaller enterprise social media teams have expressed the need for out-of-the-box solutions that are quick to deploy and easy to use. Sprinklr Social’s Advanced Plan integrated with OpenAI generative AI addresses these needs. This out-of-the-box version of Sprinklr Social is simpler, smarter, and better than competing enterprise tools. Product highlights include: Quick and easy onboarding: Sprinklr Social’s Advanced Plan is completely out-of-the-box. Users can complete setup within minutes and go live instantly. Social media management at scale on major channels: In-depth capabilities around listening, publishing, engagement, governance, and reporting across six social channels (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube). User-friendly interface: Social media teams can take advantage of Sprinklr’s simplest UI yet, designed for complete personalization and simple, intuitive navigation. In-depth Listening: Sprinklr Social’s Advanced Plan leverages AI-powered social listening to transform unstructured data into actionable insights and give enterprises a more complete view of the customer, market, and competitors. OpenAI GPT-enabled AI: Leverage OpenAI’s GPT capabilities to improve efficiency across publishing, engagement, and reporting - generate content faster, configure message workflows, and automate reporting to allow even smaller teams to manage social media at scale. Scalability: Easily migrate to Sprinklr Social’s Enterprise Plan when scaling social media efforts across channel coverage, governance, reporting and analytics. Affordability: At just $299 per user per month, Sprinklr Social’s Advanced Plan is an affordable solution for businesses looking to manage their social media presence, making it accessible to a broader range of businesses. The product also offers a 90-day Free Trial for teams to explore, learn and adopt the tool. “2023 is the year that the enterprise finally puts AI to work at scale,” continued Singh. “For more than a decade Sprinklr has helped many of the most iconic brands process oceans of unstructured customer experience data from 30+ digital channels and millions of data sources to identify and understand trends, drive better-informed business decisions, and make their own customers happier. With an out-of-the-box, self-service option, we can bring the most powerful social media platform on the market to enterprise social teams of any size. Our new integration with OpenAI and ChatGPT brings our Sprinklr Social customers the power of generative AI to create better content more quickly, improve engagement, and drive better business results.” “Generative AI has become table stakes as quickly as any technology in recent memory,” said Shep Hyken, customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. “However, differentiation is not through integration alone. Sprinklr is well positioned to help enterprises apply this technology effectively because they have built an architecture from the ground up to unify, centralize, and ensure the quality of all CX data on one platform. The quality of Sprinklr AI and data combined with generative AI is game changing.” The self-service and enterprise versions of Sprinklr Social are powered by the same code base, which means that: Teams can seamlessly opt for the enterprise offering as their requirements grow. With the same code base, teams can experience easy portability and data migration. About Sprinklr Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Read More


Elastic Unveils the Elasticsearch Relevance Engine for Artificial Intelligence

Businesswire | May 25, 2023

Elastic® (NYSE: ESTC) (“Elastic”), the company behind Elasticsearch®, today announced the launch of the Elasticsearch Relevance Engine™ (ESRE™), powered by built-in vector search and transformer models, which is designed to bring the power of AI innovation to proprietary enterprise data. ESRE enables companies to achieve breakthrough results by helping organizations create secure deployments to take advantage of all their proprietary structured and unstructured data while optimizing infrastructure and using talent resources more efficiently. “Generative AI is a revolutionary moment in technology and the companies that get it right, fast, are tomorrow’s leaders,” said Ash Kulkarni, CEO of Elastic. “The Elasticsearch Relevance Engine is available today, and we’ve already done the hard work of making it easier for companies to do generative AI right.” “The expertise of Elastic in enterprise search is evident in the way the company thinks about how to incorporate generative AI into it,” said Julia Liuson, President of Microsoft’s Developer Division. “We’re working closely together to help companies leverage the power of Azure OpenAI and ChatGPT over all of an organizations' proprietary data in Elasticsearch to help our joint customers deliver a richer and more seamless experience.” Elastic has made substantial investments in foundational AI capabilities to democratize AI and machine learning for developers. Unified APIs for vector search, BM25f search and hybrid search, plus a new transformer model small enough to fit on a laptop’s memory mean businesses and teams are now able to optimize infrastructure and talent resources more efficiently. Using a relevance engine, like ESRE, allows companies to take advantage of all of their structured and unstructured data to build custom generative AI (GAI) apps, without having to worry about the size and cost of running large language models. The ability to “bring your own” transformer model and integrate with third-party transformer models allows organizations to create secure deployments that leverage all the cutting-edge innovations of GAI on their specific business data. With ESRE, the thousands of companies and vast community of users that have invested in Elastic solutions can advance AI initiatives right now without a lot of additional resources. “Enterprises are excited about the potential for generative AI in their applications and workflows, but are all also swamped by the pace of innovation in the field,” said James Governor, co-founder of RedMonk. “ESRE is designed to ease adoption of transformers, homemade and third-party LLM models, building on the original core strengths of Elastic in search.” The product of more than two years of research and development, ESRE is already being utilized by several prominent Elastic customers to augment their own AI-powered applications. In addition, Relativity, a global legal technology company and an Elastic OEM partner, is experimenting with ESRE in conjunction with the Azure OpenAI Service to understand and demonstrate how it might improve the relevance of results within their eDiscovery product, RelativityOne. "Ensuring our customers and partners have industry-leading search capabilities is vital to our mission to help them organize data, discover the truth and act on it. To that end, I’m thrilled about the benefits we can bring to customers through our investments to harness Elasticsearch within RelativityOne,” said Chris Brown, Chief Product Officer at Relativity. "We're experimenting with ESRE right now and are excited about its potential to deliver powerful, AI-augmented search results to our customers." Elasticsearch Relevance Engine (ESRE) includes: Industry leading advanced relevance ranking features, including BM25f, a critical component of hybrid search A vector database for storing and querying embeddings in high-dimensions A new proprietary transformer model that delivers out-of-the-box semantic search Bring your own transformer models Integration with third-party transformer models, such as OpenAI GPT 3/4 via APIs With more innovation on the way. About Elastic Elastic (NYSE: ESTC) is a leading platform for search-powered solutions. Elastic understands it’s the answers, not just the data. The Elasticsearch platform enables anyone to find the answers they need in real-time using all their data, at scale. Elastic delivers complete, cloud-based, AI-powered solutions for enterprise security, observability and search built on the Elasticsearch platform, the development platform used by thousands of companies, including more than 50% of the Fortune 500. Learn more at

Read More


SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes

Prnewswire | April 06, 2023

SearchUnify, a leading unified cognitive platform, today announced an industry-first comprehensive and secure integration with OpenAI™ and Hugging Face™, to enrich support and self-service experiences across the customer lifecycle. With this integration of the platform and its suite of products with Large Language Models (LLMs), SearchUnify is geared to render predictive, contextual, data-driven and agile experiences. This integration will help enterprises leverage the LLM capabilities, including conversational AI, headline and abstract generation, machine translation, sentiment analysis, and language modeling. Businesses will be able to help their customers and employees make the most of generative AI capabilities, while guardrailing and distilling inferences to combat decision bias. "Language models have long been a part of SearchUnify's DNA. With recent strides in generative AI, the influence of AI and LLMs on our lives is only going to grow stronger. SearchUnify adds a layer of security and accessibility to the mix. This approach will not only foster trust but also empower businesses to deliver experiences that are relevant, secure, and state-of-the-art," said Vishal Sharma, CTO, SearchUnify. In a bid to help the customer service leaders ride this technology wave, SearchUnify is gearing up for its upcoming virtual event, SU Innovate, scheduled for April 27, 2023. About SearchUnify SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels intelligent enterprise search, and makes for a robust platform for AI-based apps like Intelligent Chatbot, Agent Helper, KCS Enabler, Escalation Predictor, and Community Helper. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.

Read More