General AI, AI Applications
Businesswire | July 17, 2023
Global analytics software firm FICO has been granted 9 patents, 3 foreign and 6 U.S., related to digital decisioning in the areas of fraud, artificial intelligence (AI), and machine learning technology. FICO’s extensive industry expertise in building AI and machine learning models provides value to enterprises that adopt FICO® Platform and other FICO solutions.
“Patents are a product of industry inspired innovation, and we continue to develop tremendous IP in AI, machine learning, and decision management,” said Scott Zoldi, chief analytics officer at FICO. “FICO solutions deliver real-time decisions for businesses worldwide. The power of better decisions and hyper-personalized customer experiences, as exemplified by FICO Platform, is being driven by new AI technologies responding to ever-changing industry demands.”
FICO’s new patents include
“Soft Segmentation Based Rules Optimization for Zero Detection Loss False Positive Reduction” – which covers rules-based financial crime detection for detecting money laundering and fraud while reducing false positive detections. The techniques include the use of topic models to determine semantic structures underlying transactions and the derivation of behavior archetypes based on those structures, with the result being the reduction of false positives while preserving the same true positive detection set.
“Mobile Attribute Time-Series Profiling Analytics” – which claims a means to assess the likelihood that a transaction is abnormal based on a behavioral pattern of a mobile device. The behaviors associated with the device improve fraud detection for transactions that do not occur on the mobile device. This patent has been validated in the UK, France, and Germany and used in FICO® Falcon® Fraud Manager, FICO® Fraud Predictor with Merchant Profiles, and FICO® Platform.
“Latent Feature Dimensionality Bounds for Robust Machine Learning on High Dimensional Datasets” – which describes a method to identify the number of optimal hidden nodes in a neural network model, leading to the development of more robust and stable machine learning models at the core of responsible AI. This patent is used in FICO® Platform.
“Assessing the Presence of Selective Omission via Collaborative Counterfactual Interventions” – which addresses a critical challenge in operationalizing models in open data environments, where lenders and users of models need to understand the likelihood that the customer is omitting key data that impact outcomes. This patent is used in FICO’s Open Banking Analytic models.
“Workflow Templates for Configuration Packages” – which claims a process to allow a decision service to generate decision data based on user-generated input, a collection of configurations, and a decision flow template, leading to a configured software solution. This patent is used in FICO® Strategy Director.
“Meaningfully Explaining Black-Box Machine Learning Models” – which covers a means for providing insights into the efficacy and understandability of black-box machine learning models. This patent is used in FICO® Platform - Analytics Workbench™. “Efficient Parallelized Computation of Global Behavioral Profiles in Real-time Transaction Scoring Systems” – which describes a computer-implemented, real-time transaction scoring system for rank-ordering transactions associated with suspicious activity, such as financial crime or a cybersecurity threat. This patent is used in FICO® Falcon® Fraud Manager, FICO® Fraud Predictor with Merchant Profiles, and FICO® Platform.
To date, FICO’s patent portfolio consists of 218 active patents, with an additional 71 patent applications filed and pending approval.
About FICO
FICO powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in nearly 120 countries do everything from protecting 2.6 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and other countries, improving risk management, credit access and transparency.
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Software, Future Tech, Low-Code App Development
Prnewswire | August 08, 2023
With the rapidly evolving digital landscape, IT departments often find themselves struggling to keep up with the ever-changing demands of businesses. Meanwhile, communicating what users with minimal technical know-how need from IT teams creates roadblocks and time-sucks. Bridging the gap between IT and business users is a necessity, one that Neptune's newest expansion in their offerings succeeds in providing.
Neptune App Builder facilitates a combination of design thinking, rapid prototyping and frontend development, allowing both business users and IT specialists to collaborate to go from an idea to a fully working digital user experience within hours.
"Our no-code app builder empowers users to showcase their app requirements from a user perspective," said Ole-Andre Haugen, Chief Technology Officer at Neptune Software. "By providing capabilities that are easily understandable to non-technical individuals, our tool enables them to effectively communicate their needs to technical teams. This bridge between the two worlds encourages collaboration, leading to more aligned and successful app development projects."
With the no-code app building feature, users can quickly start a fast app development journey, even with minimal technical knowledge. A simple drag-and-drop designer, coupled with pre-made application building blocks, enables true rapid application development, allowing users to build applications for mobile, tablet, and desktop simultaneously, once, and ensuring a seamless user experience across devices.
Neptune app builder also allows the user to seamlessly transition from the app development stage to production. Forward-compatible technology ensures that everything developed within Neptune app builder can be reused, eliminating the need for re-engineering or switching to other competitive no-code mockup tools.
And, Neptune app builder helps transform user ideas into functional prototypes and mock-ups within seconds that are compatible with the rest of the Neptune DXP platform. This allows IT teams to involve business users early on to collaborate and provide immediate input on how the solution can better work for them, resulting in a more effective end product.
An intuitive toolset that's user-friendly and time-saving, Neptune No-Code App builder is a game-changer for collaborating teams across developers, IT and users with minimal technical experience to turn their enterprise app ideas into reality. By empowering business key users and fostering collaboration with IT departments, this tool bridges the gap between technical and non-technical teams.
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 730 enterprise customers and over 4 million licensed end users globally that empowers IT departments to deliver tangible business outcomes. Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces - at scale and with ease.
Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications - saving companies time and money on development, integration, and operations.
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AI Tech, AI Applications, Software
Prnewswire | July 18, 2023
Sendbird, the global in-app conversations platform powering over 300 million monthly active users across 4000 apps, today announced the launch of its SmartAssistant, a first-of-its-kind, conversational AI solution for marketing, commerce, and customer service. SmartAssistant is a highly flexible AI chatbot for apps that provides high-quality responses to user queries. Whether it's answering frequently asked questions, offering personalized product recommendations, or troubleshooting order issues, Sendbird's SmartAssistant ensures helpful and human-like responses throughout the customer journey.
Creating an AI-powered chat app can be remarkably fast and seamless using the Sendbird Chat UIKit. And now, with SmartAssistants being deployable from the Sendbird dashboard, with no coding required, any developer can launch a SmartAssistant proof-of-concept in a few minutes. The Sendbird UIKits are available for iOS, Android, React, and React Native, catering to the needs of all developers embedding conversations in mobile and web applications.
"Organizations are defined by their customer experience, but many are lacking the teams and the tools to differentiate themselves," said John S. Kim, CEO and Co-founder of Sendbird. "Our SmartAssistant puts the power of generative AI to work, with savvy prompts and guard bands, so that it can become an extension of the team. This allows companies to take service to the next level and provide even higher quality experiences."
Meet Your New (and Most Productive) SmartAssistant
Sendbird's new SmartAssistant stands out because it combines the fluency of advanced language models with unique knowledge and business insights derived from private data, which is fed to the Large Language Model (LLM). This allows the AI assistant to provide highly relevant answers tailored to prospects' and customers' exact needs while maintaining a human-like interaction that prevents users from feeling like they are conversing with a machine. The result is a highly personalized experience that fosters a strong sense of connection.
SmartAssistant is now available on the Sendbird platform to provide value across the entire customer journey. With Sendbird Chat already integrated into thousands of apps across various industries like communities, healthcare, fintech, on-demand services, and e-commerce/marketplaces, Sendbird conversational AI chatbots can significantly enhance the experience of hundreds of millions of users overnight. Currently, Sendbird powers 7+ billion messages monthly for 4,000+ web and mobile apps.
About Sendbird
Sendbird, a member company of Born2Global Centre, believes conversations are at the heart of building relationships and getting things done. The company's global conversations platform powers over 7 billion mobile messages and interactions monthly. Industry leaders like Carousell, Traveloka, RedDoorz, Tiket, Rakuten, Viki, AirAsia, TADA, RuangGuru, Ralali, Reddit, and Paytm build with Sendbird chat, voice, video, and livestream APIs to create a differentiated user experience that improves customer retention, conversion, and satisfaction.
Headquartered in California in additions to its APAC operations in South Korea, Japan, Singapore, India, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.
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