SOFTWARE

Pega Releases Pega Process Extender for Salesforce Lightning

Pegasystems | June 22, 2022

Pegasystems
The business complexity-crushing software company Pegasystems Inc. announced today that the new version of Pega Process Extender for Salesforce Lightning is now accessible for download on both the Salesforce AppExchange and Pega Marketplace. Organizations can easily add Pega Infinity workflow automation and AI-powered decisioning capabilities to already-existing Salesforce Lightning deployments with the help of this component. Even while Pega powers the business logic and workflows, the entire experience runs on the users' accustomed Salesforce desktop.

Salesforce Pega Process Extender By extending the capabilities of the default Salesforce workflows, lightning enables users to maximize their Salesforce investment. In addition, it enables customer service teams to use Pega to automate and coordinate multi-dimensional operations from beginning to end, including traditionally divided divisions of business and customer touchpoints.

Based on features from Pega Infinity, a collection of cloud-based digital transformation tools that enables companies to boost customer engagement and operational effectiveness, Pega Process Extender for Salesforce Lightning enhances the capabilities of Salesforce Lightning. As a result, the most complex business processes in the world are driven from beginning to end by Pega Infinity's AI-powered decisioning and workflow automation.

"The world's leading organizations are pursuing AI-powered and workflow-driven digital transformation for customer service. Trying to deliver that by building for individual channels, like agent desktops, is cumbersome and can only go so far. Now Salesforce agent desktops, and any other channel infrastructure, can be instantly optimized around the end-to-end service process, providing greater efficiency and a unified service experience for customers across every touch point."

John Huehn, general manager, customer service and sales automation, Pega

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You’re part of the next generation of data management, and your global storage and networking needs are changing. Connected devices, social media, modern applications and the expanding Internet of Things converge.

Spotlight

You’re part of the next generation of data management, and your global storage and networking needs are changing. Connected devices, social media, modern applications and the expanding Internet of Things converge.

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AI TECH,AI APPLICATIONS,SOFTWARE

SenseTime Unveils Four AI Platforms Driving AI's Scalable Industrial Application Through Standardization

SenseTime | September 06, 2022

SenseTime, a leading global artificial intelligence (AI) software company, hosted an industry forum themed "AI+: Meta-Innovation" at the 2022 World Artificial Intelligence Conference (WAIC) today. The forum gathered influential entrepreneurs, academic scholars and industry leaders to discuss how AI technology can empower and bring promising innovation to various industry sectors. Dr. Xu Li, Executive Chairman of the Board and CEO of SenseTime, delivered a speech titled AI's Yingzao Fashi: Innovative Industrial Manual, and announced four new AI platforms during the forum. The four innovative AI platforms covering different fields including AI cloud computing, vehicle-road collaboration, AI in gaming and smart hospitals, aim to drive AI's scalable industrial application through standardized, more efficient, easy-to-use and low-cost platform services. A number of honorable government officials attended the forum together with distinguished guest speakers who shared their views on how AI is changing the game across multiple industries, including Gong Ke, Executive Director, the Chinese Institute for the New Generation Artificial Intelligence Development Strategies, Ning Guang, Academician, Chinese Academy of Engineering, President of Ruijin Hospital affiliated Shanghai JiaoTong University School of Medicine, Zhang Yongwei, Vice President and Secretary-General, China EV100, Li Qian, VP of Vehicle Intelligence of HiPhi and Qiu Zhijie, Vice President and Dean of School of Experimental Art, Central Academy of Fine Arts. A Standardized AI Manual to Enable Scalable AI Innovation Inspired by Yingzao Fashi (Treatise on Architectural Methods or State Building Standards), the oldest extant Chinese technical manual on architecture originally published in the Song Dynasty, Xu Li shared his insights on how to achieve highly scalable AI innovation for a wide range of applications based on a standardized industry manual. He pointed out that many famous Chinese architectures, including Pavilion of the Old Drunkard, Foguang Temple and Pavilion of Prince Teng, were built by following Yingzao Fashi, which specified the ideal of universal standardization. "These norms and consensus are gradually formed with the continuous accumulation of people's experience through summary, model deduction and simulation." Xu Li said in his speech. As AI develops towards commercialization, AI models become the standardized features for the intelligent era, supporting various applications such as advanced driver assistance system (ADAS), city management, surgical planning and intelligent agents in games, in which issues can be resolved through the same standardized AI models. Currently, SenseTime has produced more than 49,000 commercial AI models, which can be grouped into different AI solutions for various industries. A standardized production process is also needed to facilitate industrial standardization. Under this concept, SenseTime has achieved general AI capabilities with the standardization of AI model production, covering AI infrastructure, data labeling, pre-trained base models, and industrial applications. SenseTime's automatic data production line increases the speed of automatic data labeling by 600 times. "Industries cannot be formed without standards", Xu Li said, standardization will lead to a flourishing AI industrialization. Through powerful infrastructure, we can produce high quality and standardized models with replication in various scenarios, as well as efficiently manage the whole process of model production. It is worth mentioning that standardization is not a constraint and will ultimately create infinite possibilities in AI applications. Four New AI Platforms to Commercialize AI at a Large Scale The SenseCore AI Infrastructure, as an innovative "Yingzao Fashi" developed by SenseTime, achieves highly efficient, low-cost and scalable AI innovation and empowerment for industries. At the 2022 WAIC, SenseTime launched four new AI platforms including SenseCore AI Cloud, SenseAuto V2X, SenseMAP Multi-Agent Platform and SenseTime Smart Hospital Solution, with the aim of accelerating industrial upgrades through various AI technologies. SenseCore AI Cloud is developed into an out-of-the-box industrial-grade AI toolchain underpinned by the SenseCore AI Infrastructure. Without additional investment, it can facilitate AI infrastructure's comprehensive digital management, effectively meeting the requirements for future industrial AI pipelines as well as the large-scale training, verification and reasoning for AI models. SenseCore AI Cloud can help customers double the efficiency of AI research and development with lower infrastructure costs by providing a full-stack deep learning platform and a series of advanced algorithm platforms and models. Essentially, it creates a new paradigm of AI cloud infrastructure that innovatively empowers various application scenarios including autonomous driving, smart city, AI for Science and Metaverse. SenseAuto V2X is SenseTime's vehicle-road synergy platform committed to providing a one-stop analysis and decision-making solution for future mobility by integrating "smart cars, intelligent roads and collaborative cloud". Through the fusion control and analysis of vehicle and road information, it can achieve intelligent operation of "vehicle, road and cloud" platforms to improve traffic management efficiency. SenseAuto V2X can transmit sensory output from roadside sensors to the vehicle and empower intelligent vehicles with more comprehensive sensing capabilities to better adapt to complex traffic scenarios. Currently, SenseAuto V2X is deployed in the management of national Internet of Vehicles (IoV) pilot zones, closed parks, highways and urban traffic, facilitating the decision-making for traffic management with higher efficiency and safety. SenseMAP Multi-Agent Platform is SenseTime's tailor-made AI gaming production and operation platform. Leveraging the strength in computing power, deep learning and intelligent decision-making technologies, SenseMAP provides game developers one-stop full-cycle production services, covering auto-adaptation in gaming ecosystem, auto-creation of gaming content, and auto-operation of gamer community.. It has largely elevated the productivity of game development to create a better competitive experience for gamers. In the future, SenseTime will continue accelerating the diverse applications of AI in games and join hands with industry partners to boost the innovation and development of the game industry. SenseTime Smart Hospital Solution provides a suite of smart services across various scenarios with the goal of delivering "patient-centered and quality-first" services. For medical professionals, the SenseCare Smart Health Platform provides high-quality, efficient AI diagnostic assistance throughout clinical processes; for patients, the Smart Outpatient Assistant can streamline the outpatient procedure and optimize the patient experience; for hospital operators, the Smart Management Service accelerates hospital operation and management's digitalization; for research organizations, the Intelligent Clinical Research Platform facilitates R&D work and boosts research efficiency; and for regional-level medical alliances, the Smart Medical Collaborative Platform optimizes the allocation of regional medical resources. SenseTime is committed to leading the development of AI-powered smart hospitals and accelerating the digital transformation of high-quality hospitals. The Industrial Ecosystem and Computing Power System Shapes Sustainable AI Future Another highlight of the forum was that the Center of Computational Law and AI Ethics of Shanghai Jiao Tong University, International Finance Forum Sustainable Development Council, SenseTime, Terminus, the Kobe University Center for Social Systems Innovation and Singapore Artificial Intelligence International Institute (AIII) joined hands to launch the Technology for Sustainable Development Goals Alliance for Asia. Upholding a vision of accelerating global economy with digital technologies and creating a better future, the Technology for Sustainable Development Goals Alliance for Asia is committed to promoting university-industry research collaboration, developing technology standards, studying industrial cases, and publishing research results to drive sustainable development in Asia. During the forum, the Alliance also presented a report on "Asia's Balanced Development with Digital Revolution - Technology for Sustainable Development in Asia (2022-2023)", which introduces the common vision and best practices of Asia's technology for sustainable development, as well as the Technology for Sustainable Development Initiative for Asia 2030. At the Intelligent Computing Ecosystem roundtable, Yang Fan, Co-founder, President of SenseCore Business Group of SenseTime had an in-depth discussion with Li Genguo, Director of Shanghai Supercomputer Center, Wang Guoxing, Professor at the School of Microelectronics in Shanghai Jiao Tong University, Xu Lingjie, President of Biren Technology and Deng Hui, Co-founder of Enflame shared insights on the future trends of intelligent computing and discussed the importance of bridging the talent gap. For the past five years, SenseTime has joined hands with WAIC to explore AI's infinite possibilities. Going forward, SenseTime will fully unleash the potential of its proprietary AI technology to build a sustainable AI ecosystem and create a better AI-empowered future through innovation. About SenseTime SenseTime is a leading AI software company founded in Hong Kong in 2014, focused on creating a better AI-empowered future through innovation. Upholding a vision of advancing the interconnection of the physical and digital worlds with AI, driving sustainable productivity growth and seamless interactive experiences, SenseTime is committed to advancing the state of the art in AI research, developing scalable and affordable AI software platforms that benefit businesses, people and society, and attracting and nurturing top talents, shaping the future together.

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FUTURE TECH

BlackBerry Radar Now Available on AWS Marketplace

BlackBerry | July 05, 2022

BlackBerry Limited today announced that BlackBerry Radar®, the company's intelligent, data-driven asset monitoring solution purpose-built for the transportation industry, is now available for purchase in AWS Marketplace, a curated digital catalog with thousands of software listings from independent software vendors that makes it easy to find, test, buy, and deploy software on Amazon Web Services (AWS). BlackBerry Radar is an easy-to-install, asset monitoring solution for trailers, chassis and containers that provides near real-time information around location, cargo status, motion, mileage, temperature, humidity, and door open/close status through an intuitive on-line dashboard. All data is transmitted and stored securely on a cloud platform, which maintains the privacy of user information at all times. Providing fleet owners with unparalleled visibility into their operations to reduce costs and improve asset utilization, the addition of Radar to the Marketplace marks a further expansion of BlackBerry's offerings on AWS, which already includes BlackBerry's AI-Driven Endpoint Protection Platform, CylancePROTECT®, and BlackBerry® UEM, along with two of the company's secure communication solutions, BlackBerry® AtHoc® and SecuSUITE® for Government. For transportation and logistics businesses, BlackBerry Radar is currently the only asset tracking and monitoring solution available in AWS Marketplace. This provides additional convenience and value to Radar customers at a time of supply chain bottlenecks that show no signs of letting up, and where timely and accurate data that can shed light on opportunities for improved asset utilization have never been more important. With BlackBerry Radar, transportation companies can better manage their assets and drivers to improve overall efficiency and profitability. "Our customers want easy-to-use software that provides valuable insights into their fleet so they can unlock excess capacity they didn't even know they had. "With our AWS Marketplace listing, transportation and logistics businesses can now seamlessly purchase and deploy Radar, immediately gaining unparalleled visibility into their operations with a view to boosting productivity and asset utilization, reducing costs and most importantly, improving services to their own customers." Christopher Plaat, SVP and GM of BlackBerry Radar, BlackBerry Each BlackBerry Radar device is rugged, and takes only minutes to install, giving business owners virtually instantaneous access to a secure cloud-based dashboard. The solution includes everything necessary to start tracking mobile assets immediately including the device, cellular connectivity, dashboards, mapping, hosted cloud services and more. About BlackBerry BlackBerry provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 215M vehicles. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety, and data privacy solutions, and is a leader in the areas of endpoint security, endpoint management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

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SOFTWARE

Dataminr Announces New Partners With the Launch of Its Global Partner Program

Dataminr | August 12, 2022

Dataminr, the world's leading real-time information discovery platform, today launched its global partner ecosystem, the Dataminr Partner Program. The program will dramatically expand Dataminr's customer reach across the corporate market, while also providing better enterprise workflow integration and the flexibility to procure Dataminr's products through trusted partners. Dataminr's partner program makes it easier for corporations to operationalize Dataminr's AI Platform across their organization and more seamlessly integrate Dataminr alerts into their workflow. Additionally, this initiative will open up Dataminr's offerings to corporate enterprises in a growing set of commercial sectors and geographic regions through Channel Partners, and provide our signals to Platform Partners to power products for new corporate use cases including supply chain, logistics, fleet management, insurance and many more. "The Dataminr Partner Program broadens our scale and reach through channel partners and reseller networks, delivers more value for our customers, and powers global sales through partners that can sell the Dataminr solution in their local region. "The program will accelerate Dataminr's customer growth, optimize workflow integration, unlock new corporate use cases for our AI Platform, and also feature numerous benefits and incentives for partnerships with comprehensive partner resources." Aharon Weiner, SVP Global Partnerships, Dataminr Leading merchants and businesses including Google, Amazon Web Services, Microsoft, TD SYNNEX, NEC Networks & System Integration Corporation—and long-time partner ESRI—are new participants in the partner ecosystem. "We are proud to have the opportunity to be one of the first participants in the Dataminr Partner Program," said Cheryl Neal, Vice President of New Vendor Acquisition at TD SYNNEX. "Together with Dataminr, we will be able to enrich the breadth and depth of our offerings, ultimately maximizing the value of our customers' information and IT investments and unlocking growth for the future." For new partners, comprehensive program benefits include: Flexible compensation models with competitive margins and margin protection Co-selling benefits such as joint business planning and joint account mapping Market development funds to drive demand and pipeline growth A library of resources that includes training and enablement, sales tools, marketing assets and more. ABOUT DATAMINR Dataminr delivers the earliest warnings on high impact events and critical information far in advance of other sources. Recognized as one of the world's leading AI businesses, Dataminr enables faster response, more effective risk mitigation and stronger crisis management for public and private sector organizations spanning global corporations, first responders, NGOs, and newsrooms. Recently valued at $4.1B, Dataminr is one of New York's top private technology companies, with 900+ employees across eight global offices.

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