Latest IDG Research Explores Artificial Intelligence & Machine Learning Trends Amid the Pandemic

IDG Communications, Inc. | September 03, 2020

IDG Communications, Inc. – the world’s leading tech media, data, and marketing services company – shares a glimpse into organizational Artificial Intelligence (AI)/Machine Learning (ML) initiatives from the results of a recent IDG MarketPulse survey. The senior level IT executive respondents all noted that their organization is either currently or interested in adopting AI/ML technology. The research reveals organizations’ current activity around AI/ML – whether these technologies are in production or being actively researched, how these technologies will be deployed, and the challenges that are associated with the adoption. The full study will be shared in a moderated conversation during CIO’s virtual event “The New Business Process Mandate: AI & Automation” being held September 15, 16 & 17th.

Spotlight

Artificial Intelligence (AI) is answer to challenges that telecoms must face in a time of rapidly changing market requirements, but it is not easy to adapt immediately. Many requirements can be solved by experienced experts. Unfortunately, access to their knowledge is increasingly limited, their education is usually expensive, there are not enough of them, and they are not always able to respond with sufficient speed.

Spotlight

Artificial Intelligence (AI) is answer to challenges that telecoms must face in a time of rapidly changing market requirements, but it is not easy to adapt immediately. Many requirements can be solved by experienced experts. Unfortunately, access to their knowledge is increasingly limited, their education is usually expensive, there are not enough of them, and they are not always able to respond with sufficient speed.

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SOFTWARE, FUTURE TECH

Rapid Launches API Hub for Business to Grow Ecosystems and Monetize APIs

Rapid | March 08, 2023

On March 7, 2023, Rapid, a renowned provider of API hub services, announced the public beta launch of its latest offering, the API Hub for Business. This new solution enables businesses of all sizes to create their own custom API hub, grow their ecosystem, and monetize APIs with a flexible pricing model that supports every API protocol and category. Wade Wegner, the Chief Product Officer at Rapid, says that the API Hub for Business is meant to cut down on the time it takes to get products and services on the market, make it easier for businesses to work with partners and third parties, and give them a competitive edge. APIs are the foundation of modern software development, and API Hub for Business is designed to meet the needs of businesses that want to start or grow their API strategy. One of the best things about the API Hub for Business is that it has full control over the payment process. This means that businesses can use their Stripe account to make money off APIs. This eliminates the need to use third-party services for financial transactions with customers. Additionally, the solution provides a customizable API hub, which offers businesses control over the look and feel of the experience, allowing for precise branding and customization, including company logos, colors, and imagery. Another important feature is the unique domain, which gives each tenant its own space. This lets businesses promote their APIs in their own space, which improves their brand, user experience, and searchability. API Hub for Business also has tools to help partners and third-party developers find, use, and get more people to use APIs. A free, 30-day trial of the API Hub for Business is available through a simple sign-up process. In short, Rapid's API Hub for Business lets any business easily create a custom hub, grow its ecosystem, and make money from APIs with a flexible pricing model. The solution gives businesses a competitive edge by shortening the time it takes to bring products and services to market, making it easier for businesses to work with partners and third parties, and giving businesses full control over the payment process. About Rapid Rapid is a leading API hub provider with the largest developer community, with more than 4 million active developers. Developers and businesses of all sizes can use the Rapid API Hub to build, use, and manage their APIs. RapidAPI is the world's largest API hub, offering tens of thousands of public APIs that millions of developers can find and connect to. The Fortune 500 companies trust the Rapid API Hub, which has been built for the cloud. Rapid has a dedicated team of developers in San Francisco, Tel Aviv, Tallinn, Berlin, and other places around the world.

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AI APPLICATIONS,SOFTWARE,FUTURE TECH

Emplifi Introduces AI Composer Using OpenAI's GPT-3 Framework

Emplifi | January 23, 2023

Emplifi, a renowned unified customer experience (CX) platform, recently announced the launch of Emplifi™ AI Composer, a tool that generates ready-to-publish social media copy to help brands improve social media efficiency. The new capability is incorporated into the Emplifi Social Marketing Cloud and reinforces the OpenAI GPT-3 architecture. Modern customers are digital and social-first, engaging with brands in manner they desire, not necessarily through the channels preferred by the firm. In a competitive and congested marketplace, brands must not only keep up but also stand out. Maintaining an omnichannel approach can be resource intensive, especially in times of fluctuating economic stability. Emplifi™ AI Composer is a cost-effective solution for enterprises seeking operational efficiency across teams and budgets, saving on the resources associated with traditional content creation methods. Emplifi’s Chief Technology Officer Todd McCaslin commented, “Emplifi is leveraging AI technology to make it easier for marketers to curate relevant and engaging social media content tailored for their audiences.” He added, “OpenAI GPT-3 APIs have improved software performance and accuracy with iterative query and learning capabilities that streamline tasks and deliver insights to help professionals work more intelligently.” (Source – Business Wire) The solution prompts social media teams to enter their message instructions and select different customizations such as tone, emoticons, questions or hashtags. It then modifies and improves this content before generating the desired ready-to-publish social media copy with the OpenAI GPT-3 framework. In addition, campaign analytics and insights can also be utilized to assist in better decision-making and guide and improve social media strategy. About Emplifi Headquartered in New York, Emplifi is a leading unified CX platform, bringing together marketing, care, and commerce to assist organizations in closing the customer experience gap. With a global presence and over 20 years of industry expertise, it has helped over 7,000 brands, such as Samsung, Delta Air Lines, and Ford Motor Company, provide exceptional customer experiences at every touchpoint on their customer journey. Emplifi gives organizations the knowledge they need to empathize with customers and amp up the right experiences. Additionally, its unified CX platform enables organizations to keep up with rapidly changing customer expectations.

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INNOVATION,SOFTWARE,FUTURE TECH

Resolve Systems Help Measure Business Value from Your Workflow Automation

Resolve Systems | December 26, 2022

Contents 1. Resolve Systems’ ROI Dashboard for Business Value from Workflow Automation 2. Business Growth with Workflow Automation Measuring the time and cost savings from workflow automation investments with analytics for businesses will help them understand opportunities for savings and take strategic decisions. Quantifying the impact of IT automation by drilling into the specifics of your business operations is now possible with an ROI Dashboard from an intelligent IT automation platform, Resolve Systems. Creating the most business value possible through the use of business automation and better workflows will allow businesses to focus on their most important resources and replicate the success of one workflow for another. Businesses can optimize their processes and functions in the long run by tracking their workflow performance and comparing it with past results after upgrades. Comparing one workflow with another helps make strategic decisions when it comes to workflow automation. 1. Resolve Systems’ ROI Dashboard for Business Value from Workflow Automation Automation helps companies eliminate bottlenecks that lead to lost time and revenue in business operations. However, configuring and measuring your savings in the long run after implementing an automated workflow will help generate greater business value. Resolve Systems’ SaaS version’s ROI Dashboard lets businesses configure the operational cost and time involved in processes and measure the cost savings, rise in productivity, visibility, accountability, and efficiency. Its product, Resolve Actions, has this SaaS feature for companies to allow scalability of their business operations. 2. Business Growth with Workflow Automation "According to Signavio, 62% of the organizations have modeled up to 25% of their businesses, but a meager 2% have modeled all their processes." There is a huge demand-supply gap when it comes to modeling the workflows of all the business processes in an organization. This calls for accurate analysis of the results from the existing workflows from an ROI perspective, and Resolve has made a great start to help companies make the most of their automation budgets using its ROI Dashboard. About Resolve Systems Resolve Systems' intelligent IT automation platform helps enterprise technology teams become agile and autonomous. With over a decade of automation expertise, Resolve's solutions address IT complexity challenges. Organizations use Resolve to automate IT operations, service management, network operations, cloud operations, discovery and dependency mapping, and event management and remediation. Resolve maximizes operational efficiency, overcomes labor shortages, reduces costs, quickly troubleshoots and fixes problems, and speeds up service delivery. Resolve is majority-owned by Insight Partners, a global VC and private equity firm.

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