Picsart | August 01, 2022
Picsart, the world’s leading digital creation platform and a top 20 most downloaded app worldwide, is adding to its Picsart for Developers API offering with the launch of an Editor SDK (Software Development Kit). With this expansion, enterprise and business partners can integrate individual editing features via Picsart’s APIs or choose to embed the full end-to-end photo editing experience into their workflow with the new SDK.
"Picsart is one of the largest creative platforms in the world. We've spent the last decade perfecting AI-powered tools that are used by hundreds of millions of creators, and this scale gives us the capability to move into enterprise. “Ultimately, our vision is to empower creators everywhere and the best way to do that is to power platforms that are also serving creators.”
Jinny Jung, VP of Business Development & Operations at Picsart
This new offering strengthens Picsart’s continued commitment to support the creator economy. As demand for the brand’s creative capabilities grows, Picsart for Developers is expected to be a mainstay player for future monetization and revenue diversification for the company.
Available today, the Editor SDK consists of an end-to-end photo editing flow that supports Picsart’s vast range of Editor tools, including: basic editing functions, templates, stock photos, background removal, and all the AI/ML powered editing features optimized for an enterprise experience. Unlocking a full design suite, the embedded experience has broad applications for e-commerce, marketing, advertising, and printing.
eProductivity Software Solutions (ePS, formerly EFI) is one of Picsart’s early SDK customers. This partnership enables ePS to give its community and clients the ability to natively create and optimize designs on their eCommerce site. Imgur is also an early SDK partner, utilizing the brand’s tools to unlock the possibilities of creativity for its customers.
“With the rise in demand for real time creative control and access to a wide variety of content, our customers are looking to us to provide a one-stop shop for print software solutions, inclusive of the editing experience,” said Charlotte Tueckmantel, GM at eProductivity Software. “We’re committed to ongoing investments in our technology, and we know that by partnering with Picsart we are offering best-in-class creative capabilities that will empower and scale our customers’ businesses.”
This news comes just after Picsart announced its industry leading suite of AI Image Enhancement tools, including advanced image upscaling capabilities. Picsart also recently launched a free-to-use suite of Quicktools.
Picsart is a photo and video editing platform and creative community. A top 20 most downloaded app worldwide, its AI-powered tools allow creators of all levels to design, edit, draw and share content anywhere. The platform has amassed one of the largest open-source content collections in the world, including photos, stickers, backgrounds, templates, and more. Used by consumers, marketers, content creators and businesses, Picsart is used for both personal and professional design. Picsart also offers its world-class image editing and processing tools to businesses through APIs and an SDK. Download the app or visit picsart.com for more information.
AI TECH,AI APPLICATIONS, AI Applications
Aera Technology | August 24, 2022
Aera Technology, the Decision Intelligence Company, today announced it was named to the Constellation ShortList™ for AI-Driven Cognitive Applications. For the third consecutive year, Aera has joined Constellation Research’s list of technology vendors and service providers delivering critical transformation initiative requirements for early adopters and fast-follower organizations.
Aera is solving one of the most challenging issues for global enterprises — the need to accelerate decision making to respond to an ever-changing environment. Through the Aera Decision Cloud™, companies can access the technology and capabilities to digitize, augment, and automate decisions, achieving complex decision-making at scale.
“We are proud to be recognized by Constellation Research, once again, as an innovative vendor that matters. “At Aera, we are transforming the future of work through Decision Intelligence — enabling companies to optimize decision making to respond to change, seize new opportunities, achieve breakthrough efficiencies, and reduce environmental impact.”
Fred Laluyaux, CEO, Aera Technology
“Organizations must reconsider how they balance business models, work/life priorities, and new market conditions during the uncertain climate of the Great Refactoring,” said R “Ray” Wang, chairman and founder at Constellation Research. “Constellation’s ShortLists reflect the top vendors that matter most to our network of buy-side clients. We publish ShortLists to expedite the decision-making process for leaders making critical vendor selections, so they can find the right partners to enable their business success."
Constellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research. The portfolio is updated at least once per year as the analyst team deems necessary based on market conditions.
Aera Technology is the Decision Intelligence company that makes business agility happen. The company’s innovative cloud platform integrates with existing systems to make and execute business decisions in real time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.
XSELL Technologies | August 09, 2022
XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centers. Leveraging the strength of Five9 cloud contact center solutions, the partnership makes it easy for businesses to integrate XSELL Agent Experience with the Five9 Intelligent Cloud Contact Center.
Working together, Five9 and XSELL partnered to deliver real results to a healthcare customer, in the form of $6.9 million in annual incremental profit, an 11% increase in conversion rate and a 52% increase in appointments booked by agents. Read more in the just-published case study: “Health Insurance Provider Uses AI Conversion Maps to Drive Patient Acquisition, Engagement, and Retention with Care at Home.”
“We are delighted to bring the power of XSELL Agent Experience to Five9 CX Marketplace to support organizations in their pursuit of a better customer experience while delivering results that matter.”
Matt Coughlin, Founder and CEO, XSELL Technologies
The Five9 platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. XSELL’s AI-powered technology takes a data-driven approach to consistently delivering top performer outcomes by identifying and replicating specialized skill sets, with precision and at scale, across every agent, enterprise-wide. With XSELL Agent Experience, businesses can access AI-generated guidance to improve their customer and agent experience in real-time across the enterprise, driving tangible results like increased NPS scores, decreased Average Handle Time (AHT), and increasing Speed to Proficiency.
“Five9 is committed to delivering AI solutions that improve the customer and agent experience, and we are excited to work with partners like XSELL who want to build on our VoiceStream platform to deliver additional innovation and use cases with that same goal in mind,” said Jake Butterbaugh, SVP Global Partner Sales, Five9.
XSELL Technologies is sponsoring Five9 CX Summit, taking place Aug. 9-11 at the Aria Resort & Casino in Las Vegas, and will demonstrate XSELL Agent Experience in the CX Hub at the event. Five9 CX Summit is the #1 cloud contact center conference dedicated to making CX work for real life. Learn more about the event, including how to register, here.
About XSELL Technologies
XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, and the overall customer experience.