AI APPLICATIONS,SOFTWARE,FUTURE TECH
Emplifi | January 23, 2023
Emplifi, a renowned unified customer experience (CX) platform, recently announced the launch of Emplifi™ AI Composer, a tool that generates ready-to-publish social media copy to help brands improve social media efficiency. The new capability is incorporated into the Emplifi Social Marketing Cloud and reinforces the OpenAI GPT-3 architecture.
Modern customers are digital and social-first, engaging with brands in manner they desire, not necessarily through the channels preferred by the firm. In a competitive and congested marketplace, brands must not only keep up but also stand out.
Maintaining an omnichannel approach can be resource intensive, especially in times of fluctuating economic stability. Emplifi™ AI Composer is a cost-effective solution for enterprises seeking operational efficiency across teams and budgets, saving on the resources associated with traditional content creation methods.
Emplifi’s Chief Technology Officer Todd McCaslin commented, “Emplifi is leveraging AI technology to make it easier for marketers to curate relevant and engaging social media content tailored for their audiences.” He added, “OpenAI GPT-3 APIs have improved software performance and accuracy with iterative query and learning capabilities that streamline tasks and deliver insights to help professionals work more intelligently.”
(Source – Business Wire)
The solution prompts social media teams to enter their message instructions and select different customizations such as tone, emoticons, questions or hashtags. It then modifies and improves this content before generating the desired ready-to-publish social media copy with the OpenAI GPT-3 framework. In addition, campaign analytics and insights can also be utilized to assist in better decision-making and guide and improve social media strategy.
Headquartered in New York, Emplifi is a leading unified CX platform, bringing together marketing, care, and commerce to assist organizations in closing the customer experience gap. With a global presence and over 20 years of industry expertise, it has helped over 7,000 brands, such as Samsung, Delta Air Lines, and Ford Motor Company, provide exceptional customer experiences at every touchpoint on their customer journey. Emplifi gives organizations the knowledge they need to empathize with customers and amp up the right experiences. Additionally, its unified CX platform enables organizations to keep up with rapidly changing customer expectations.
SOFTWARE,FUTURE TECH,IT WORKFORCE
Software AG | November 04, 2022
Persistent Systems has announced a strategic partnership with Software AG, a leader in enterprise software for integration, IoT, and automation. Persistent will develop joint solutions to accelerate operational excellence by modernizing applications and processes as well as moving data more easily across enterprises to unlock value. The partnership will address the challenges and opportunities that business leaders face as they transform their organizations.
Enterprises are increasingly faced with the imperative to deliver exceptional customer experiences by integrating applications and data that are deployed on-premises, on the cloud, and via hybrid platforms. Insightful decision-making requires access to organizational and third-party data. In addition, there is increased demand for applications and processes to become more automated, productive, and intelligent.
As a leader in Digital Engineering and Enterprise Modernization, Persistent specializes in building customized industry solutions delivered in cooperation with an extensive partner ecosystem. Combined with Software AG's mission to provide digital products that simplify a connected world, this new partnership will enable clients to address these challenges as well as improve processes, better manage costs, and enable greater employee productivity.
Persistent and Software AG will partner on joint go-to-market activities, including the development of industry solutions and accelerators for Healthcare and Life Sciences; Banking, Financial Services and Insurance; and Telecommunications. The newly created Professional Services Center of Excellence, which will be powered by large talent base of Persistent-trained engineers, will bring the domain and technical strength needed to deliver these solutions to solve client business needs.
Persistent will leverage Software AG's products in its solution development around the following capabilities:
Extending API-led integration to modernize connectivity between systems, things, applications, and partners leveraging webMethods
Helping clients build and deploy scalable data pipelines and infrastructure using StreamSets
Expanding Persistent's software product and platform engineering expertise to smart industrial products with Cumulocity
Increasing client value in process consulting by applying ARIS in all automation opportunities
Enabling innovation in enterprise IT with Alfabet, a leader in enterprise architecture management, planning tools, and portfolio management software
"The challenges facing organizations are getting more complex than ever: whether that's managing distributed workforces, disrupted supply chains or myriad trade regulations. And it all has to be done against a backdrop of an unpredictable economy. These challenges won't completely go away, but what we can remove is some of the complexity of tackling them. We're looking forward to partnering with Persistent and its huge team of industry and solution experts, to help more customers to simplify their connected worlds."
Sanjay Brahmawar, Chief Executive Officer, Software AG
"Software AG's industry-leading products integrate applications, devices, data, and clouds to help businesses transform their technology core stack and grow through connected software solutions. Combined with Persistent's capabilities in Digital Engineering, extensive partner ecosystem, and deep domain knowledge, our partnership will help clients develop a broad enterprise integration strategy and derive valuable business insights from data through co-developed solutions incorporating Software AG's products."
Sandeep Kalra, Chief Executive Officer and Executive Director, Persistent
About Software AG
Software AG simplifies the connected world. Founded in 1969 it helps deliver the experiences that employees, partners and customers now expect. Its technology creates the digital backbone that integrates applications, devices, data and clouds; empowers streamlined processes; and connects "things" like sensors, devices and machines. It helps 10,000+ organizations to become truly connected enterprise and make smarter decisions, faster. The company has more than 5,000 employees across more than 70 countries and annual revenue of over €830 million. Its ambition is to exceed the €1 billion of organic revenue in 2023.
With over 22,000 employees located in 18 countries, Persistent Systems (BSE & NSE: PERSISTENT) is a global services and solutions company delivering Digital Engineering and Enterprise Modernization. We work with the industry leaders including 14 of the 30 most innovative companies as identified by BCG, 80% of the largest banks in the US and India, and numerous innovators across the healthcare and software ecosystems. As a participant of the United Nations Global Compact, Persistent is committed to aligning strategies and operations with universal principles on human rights, labour, environment, and anti-corruption, as well as take actions that advance societal goals. Persistent was named to the Forbes Asia Best Under a Billion 2021 list, representing consistent top-and bottom-line performance as well as growth.
Renault Group | November 08, 2022
Renault Group and Google announced today an expanded partnership aimed at designing and delivering the digital architecture for the "Software Defined Vehicle" (SDV) and accelerating the group's digitalization. The two partners will develop a set of onboard and offboard software components that are dedicated to the SDV and will grow synergies and use cases related to the group's "Move to Cloud'' strategy.
This collaboration on cloud computing, initiated in 2018, is accelerating today with the creation of a Digital Twin, a virtual twin of the vehicle that will feature the most advanced Artificial Intelligence (AI) capabilities, for an easier and continuous integration of new services into the vehicle and the creation of new onboard (In-Car Services) and offboard applications. The group will eventually transform its entire operational model to the cloud for more agility, better performance, and higher profitability.
"The complexity of the electronic architecture of cars is increasing exponentially, driven by the sophistication of the functionalities and services expected by customers. Equipped with a shared IT platform, continuous over-the-air updates, and streamlined access to car data, the SDV approach developed in partnership with Google will transform our vehicles to help serve future customers' needs. This will increase residual value and after-sales retention, which are two key drivers of our financial performance, and help Renault to roll out our portfolio of new services. Finally, our strategic partnership with Google will allow us to accelerate our end-to-end digital transformation, from the design of the car to its market launch through its production, and ultimately to bring added value to our customers. With Google, we are going beyond mere cooperation: a software champion and a mobility champion are joining forces to create game-changing technologies."
Luca de Meo, Renault Group CEO
"Our collaboration with Renault Group has improved comfort, safety, and connectivity on the road. Today's announcement will help accelerate Renault Group's digital transformation by bringing together our expertise in the cloud, AI, and Android to provide for a secure, highly-personalized experience that meets customers' evolving expectations."
Sundar Pichai, CEO of Google and Alphabet
New innovations onboard vehicles
Renault Group and Google are expanding their partnership into a collaboration to develop platforms and services for the future of SDVs. The collaboration includes in-vehicle software to enable the "Software Defined Vehicle" Platform and cloud software to enable a Digital Twin.
This collaboration will enable Renault Group to reduce costs, improve efficiency, flexibility, and speed of vehicle developments, and increase value for end-users thanks to continuous software innovation.
Renault Group will expand its use of Google Cloud technology for the SDV to better manage data capture and analytics, securely and confidentially, as well as software development for the vehicle. This supports first use cases in development, such as:
Predictive maintenance and better detection and rectification of failures in near real time if necessary.
A personalized experience onboard the vehicle (In-Car services) to adapt to driving behaviors, often-used destinations such as EV Charging Stations, etc.
Insurance models based on actual usage and driving behaviors.
Combined with the "Software Defined Vehicle" Platform and its Car Data Platform, Renault Group plans to monitor and analyze car usage for a better understanding of customers' needs and behaviors and for better and highly personalized services according to their expectations, in compliance with the security and privacy norms that apply.
Renault Group, becoming a tech company with Google Cloud
With one billion pieces of data captured every day across all manufacturing sites, connected production lines, supply chain data hosted and analyzed in the cloud, Renault Group has recognized the benefits of agility and performance after more than four years of partnership on cloud computing. The Group today appoints Google as its preferred cloud partner and intends to leverage its innovation in machine learning and AI, its constant investments in its open and always more sustainable infrastructure, and its secure cloud approach.
About Renault Group
Renault Group is at the forefront of a mobility that is reinventing itself. Strengthened by its alliance with Nissan and Mitsubishi Motors, and its unique expertise in electrification, Renault Group comprises 4 complementary brands - Renault, Dacia, Alpine and Mobilize - offering sustainable and innovative mobility solutions to its customers. Established in more than 130 countries, the Group has sold 2.7 million vehicles in 2021. It employs nearly 111,000 people who embody its Purpose every day, so that mobility brings people closer. Ready to pursue challenges both on the road and in competition, Renault Group is committed to an ambitious transformation that will generate value. This is centred on the development of new technologies and services, and a new range of even more competitive, balanced and electrified vehicles. In line with environmental challenges, the Group's ambition is to achieve carbon neutrality in Europe by 2040.
Google's mission is to organize the world's information and make it universally accessible and useful. Through products and platforms like Search, Maps, Gmail, Android, Google Play, Google Cloud, Chrome and YouTube, Google plays a meaningful role in the daily lives of billions of people and has become one of the most widely-known companies in the world. Google is a subsidiary of Alphabet Inc.