AI TECH,GENERAL AI,AI APPLICATIONS
causaLens | January 25, 2023
On January 24, 2023, causaLens, the London-based deep tech firm and a leader in Causal AI, announced the release of decisionOS, the first operating system to leverage cause-and-effect reasoning for all aspects of an enterprise's decision-making.
Causal AI is a technology that recognizes the underlying web of causes in order to provide essential decision-making insights that current machine learning fails to deliver. The technology is rapidly gaining traction, with 'big tech' businesses such as Amazon, Microsoft, Meta, Google, Spotify, Netflix, and Uber investing extensively in its research. It was recently highlighted in multiple Gartner hype cycles.
decisionOS optimizes business decisions by incorporating Causal AI models into decision workflows at any organizational level. Now, enterprise users across all industrial sectors will be able to comprehend cause and effect relationships to generate actionable insights that take consider company objectives and resource constraints instead of just relying on past patterns and correlations to make predictions. Retailers, for example, can utilize decisionOS' recommendations and insights to determine the optimum pricing for individual products across specific locations while keeping the current business environment in mind.
decisionOS can integrate all of an enterprise's decision workflows serving as a unique one-stop system, including product pricing and promotion, customer acquisition, retention, optimizing manufacturing processes, marketing spending optimization, demand forecasting, supply chain risk management, inventory and order management, and many more.
Founded in 2017, causaLens builds Causal AI powered products that empower organizations to make superior decisions. Leading enterprises across a wide spectrum of sectors rely on its Causal AI-powered technologies. Through an intuitive user interface, its no-code Causal AI platform enables all kinds of individuals to make better decisions. It is working towards the goal of building a world in which people can trust machines with the most challenging problems in the economy, society, and healthcare.
AI TECH, INNOVATION
ConnectWise | February 10, 2023
On February 9, 2023, ConnectWise, a company that makes software for IT solution providers, announced that its remote monitoring and management tools, ConnectWise Automate and ConnectWise RMM, will now work with OpenAI's language model, ChatGPT.
The integration will allow MSPs to automate customer ticketing and issue tracking processes, leading to faster response times and improved customer service. With ConnectWise's tools and OpenAI's language model ChatGPT, MSPs will be able to improve their customer service by automating ticketing and issue tracking, which will lead to faster response times.
Raghu Bongula, chief technology officer at ConnectWise, said, "The explosive growth of artificial intelligence tools like OpenAI’s ChatGPT present huge potential in the technology sector, particularly in use cases for MSPs." He added, "ConnectWise has long been a pioneer in building innovative solutions for MSPs, and we’ve been prototyping with AI for some time; our engineers love challenging tasks and finding new ways to solve problems for our partners." He anticipated, "We had plans to bring AI to our RMM and the ConnectWise Asio™ platform later this year, but with OpenAI, this accelerated our launch plans." He further exclaimed, "We're excited to add this as a core capability within Asio."
With AI-powered solutions, MSPs will be able to better understand customer needs and preferences and provide a more comprehensive and reliable service. ConnectWise is committed to improving its offerings and will be releasing the integration this month. This integration of ConnectWise and OpenAI shows how technology can be leveraged to improve customer service and make MSPs' systems work better.
ConnectWise is a leading global software company that wants to help IT solution providers (TSPs) succeed by giving them the best software, services, a community, and an integration marketplace. ConnectWise provides an innovative, integrated, and security-centric platform—Asio—that provides unrivaled flexibility, enabling partners to achieve profitable, long-term growth. TSPs can benefit from ConnectWise's automation, IT documentation, and data management capabilities while also increasing revenue through remote monitoring, cybersecurity, and backup and disaster recovery technologies.
AI TECH,GENERAL AI,SOFTWARE
Raydiant | January 12, 2023
On January 11, 2023, Raydiant, a leader in-store experiences, acquired Sightcorp and Perch, thereby deepening its AI and computer vision capabilities. Additionally, Raydiant has added hundreds of application partners in order to become the leading in-store experience platform.
The completion of the two acquisitions will add increased capabilities to a single platform, thus enabling retailers to develop dynamic and data-driven experiences that only Raydiant can create. The new groundbreaking capabilities to enhance in-store experience include Lift-and-learn, People AI, Interactive digital signage and an Open application marketplace.
Raydiant revealed that its Raydiant Marketplace now includes hundreds of partner applications, such as virtual try-On platforms PerfectCorp, FaceCake, and Holition; retail media network monetization platforms; inventory and planogram compliance detection; and employee management and gamification. Raydiant has also joined with the leading point-of-sale systems for catalogs, dynamic menus, pricing, and personalization, including Square, NCR, Lightspeed, Toast, PAR/Brink, and Clover.
Six among the top 10 consumer packaged goods firms and six of the top 25 retailers use Raydiant's platform, which drives an average sales growth of 87%. In addition, Business Insider has named Raydiant as one of the top ten most promising startups among venture capitalists.
Raydiant continues to bolster its platform to develop a truly personalized shopping experience that blends the best of digital and physical shopping, therefore enhancing customer engagement and loyalty.
Founded in 2017 and headquartered in San Francisco, California, Raydiant is the prominent in-location experience management platform for the world's leading retail, e-commerce, restaurant, hospitality and banking companies. Its platform enables enterprises to develop customized and engaging end-to-end content experiences that drive more customer and employee engagement, hence boosting client revenue. Raydiant's cloud-based, plug-and-play solution allows clients to design, manage, and expand on-screen experiences across one or one hundred thousand locations, saving them time, resources, and logistical headaches. It works with more than 3,500 brands, from SMB to enterprise, including First Bank, Dickey's BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, as well as the U.S. gourmet burger chain, Wahlburgers.