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Appy Pie Revolutionizes Chatbot Technology with Integration of Advanced LLMs including ChatGPT-4, StableLM Alpha, LLaMA, and Dolly

Prnewswire | May 09, 2023 | Read time : 05:00 min

Appy Pie Revolutionizes Chatbot Technology

Appy Pie Chatbot Builder, a leading no-code platform, has announced the integration of several state-of-the-art language models, including OpenAI's ChatGPT-4, Stability AI's StableLM Alpha, Meta's LLaMA, and Databricks' Dolly, into its AI Chatbot Builder. This integration provides businesses with access to advanced natural language processing capabilities, empowering them to create more sophisticated chatbots that can understand and respond to customer inquiries in real-time.

The integration of these cutting-edge language models into Appy Pie's AI Chatbot Builder is a significant development, as it allows businesses to create chatbots capable of understanding and responding to complex questions and requests. ChatGPT-4, StableLM Alpha, LLaMA, and Dolly are among the most advanced language models available, capable of understanding natural language queries and generating accurate and informative responses.

With this integration, businesses can create chatbots that offer more human-like interactions with customers, enhancing the overall customer experience. The chatbots created with Appy Pie Chatbot Builder can be integrated with popular messaging platforms, including Facebook Messenger, WhatsApp, and Slack, making it easy for businesses to connect with customers on their preferred platforms.

"Integrating advanced language models like ChatGPT-4, StableLM Alpha, LLaMA, and Dolly into our AI Chatbot Builder is a game-changer in the field of natural language processing," said Abhinav Girdhar, Founder, and CEO of Appy Pie. "This integration enables businesses to create chatbots that understand and respond to customer inquiries more accurately, improving customer satisfaction and loyalty."

The integration of these advanced language models into Appy Pie's AI Chatbot Builder is available now, and businesses can sign up for a free trial to experience the platform's features. With this integration, Appy Pie continues to lead the way in no-code app development, providing businesses of all sizes with the tools they need to succeed in today's digital economy.

Appy Pie's Chatbot Builder streamlines chatbot creation while providing users with the flexibility to tailor their chatbots to reflect their brand's persona. The intuitive drag-and-drop interface offers a choice of pre-built templates or the option to design custom chatbots with personalized images and GIFs. Furthermore, businesses can leverage third-party services, such as email marketing tools and payment gateways, to enrich the chatbot experience.

About Appy Pie

Appy Pie, a Trademark of Appy Pie LLP, is a no-code development platform that helps transform business ideas into reality without technical knowledge. It is an all-inclusive suite of the best no-code tools like an app builder, website builder, workflow automation platform, graphic design software, chatbot builder, help desk software, and live chat software. Appy Pie's App Maker has been recognized as one of the highest-rated app builders globally (G2) for its unique features, ease of use, and affordability, and is considered one of the most comprehensive no-code application development software for businesses of all sizes (Capterra). Appy Pie is also the fastest-growing cloud-based DIY Mobile App Builder in the world (GetApp).

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Pythian Announces Generative AI Strategy and Offerings to Accelerate Enterprise Innovation

Globenewswire | July 13, 2023

Pythian Services Inc. a leading data, analytics, and cloud services company, announced its strategic position on leveraging generative artificial intelligence (GenAI) to drive rapid innovation and transformation in the enterprise. By providing cost effective GenAI discovery, proof of concept, and production offerings in concert with its existing data services, Pythian is enabling companies to utilize GenAI effectively. The Pythian framework helps businesses maximize the power of their data estate and glean high-speed insights and solutions across the entire enterprise. "Consumer GenAI is top of mind right now, rapidly fueling creativity and innovation," said Keith Angell, CEO at Pythian, "but the enterprise application of AI has a completely new set of requirements and risks. To achieve the benefits—task automation, personalization, enhanced customer interactions, deeper employee engagement and more, businesses face many hurdles. These include a lack of expertise, accessible data, data privacy and security issues, and regulatory considerations. Pythian’s strategic offerings assist businesses in overcoming these obstacles and realizing value from AI faster." Pythian’s certified expertise in AI and machine learning (ML) make it well-positioned to help enterprises use AI of all types—generative, predictive, cognitive, natural language, etc.—to productize with creative technical solutions. Closing this gap allows organizations to implement automation and rapidly create content, improve customer and employee interactions, and ultimately enhance enterprise competitiveness. "Enterprise maturity plays a critical role in the successful implementation of GenAI," said Paul Lewis, CTO at Pythian. "It's not just about having the right technology; you must build a strong data and analytics ecosystem supporting its dramatic advancement and internal adoption. Adherence to regulatory compliance and robust security are essential to ensure alignment with data protection, zero-trust, and privacy by design." To illustrate this framework in action, Pythian recently built and deployed an AI chatbot for a global media company. During production seasons, this media business adds many international team members to its creative, filming, editing, and logistics departments. This increase in new staff triggered an increase in IT support requests, resulting in delayed support team members' response times. The deployed chatbot was trained with an extensive support knowledge base, enabling the media company to automate responses to more than half of frequently asked support questions. As a result, field teams could move forward with production more quickly and delayed response times were corrected. Pythian is a driving force behind AI and ML adoption, helping businesses use their data to gain a competitive edge in the digital age. To learn more about Pythian's GenAI prerequisites and begin your transformative journey, please visit our data science, visualization, management, security, strategy, and governance service offering pages. About Pythian Founded in 1997, Pythian is a leading global services company that helps organizations transform by leveraging the power of data, analytics, and the cloud. With a spectrum of solutions ranging from infrastructure modernization and data enablement to application acceleration and business collaboration, Pythian delivers full-lifecycle consulting, professional services, and managed services to create outstanding business outcomes.

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Pendo Introduces Pendo AI to Power Exponentially Better Digital Experiences

Prnewswire | July 24, 2023

Pendo, the all-in-one product experience platform, today announced Pendo AI, a series of new innovations and long-term roadmap to enhance every part of the Pendo platform with artificial intelligence and automation, enabling companies to deliver exponentially better digital experiences across the software they buy, build, or sell. Beginning today, Pendo customers can access an ever-growing collection of AI-powered products and features that accelerate product discovery, drive product-led growth, and automate personalized in-app experiences at scale. Through innovations like one-click guides, instant summaries of qualitative user feedback, and auto-generated customer expansion campaigns, companies can eliminate hours of manual effort every day, and uncover insights they can use to drive impactful business outcomes, such as revenue growth, customer retention and productivity gains. "AI will completely transform how digital products are built and how they function, drastically improving the experience we all have with software," said Todd Olson, CEO and co-founder of Pendo. "Our foundation at Pendo is troves of product usage data that's already delivering automation for thousands of companies. Now with Pendo AI, our customers can leverage their product data in innovative new ways to drive their businesses forward." The power of Pendo AI is in its massive product usage data set, which includes 14 trillion clicks, swipes, poll responses, feedback requests and guide views, collected on behalf of over 10,000 companies that use Pendo. More than 17 billion of these data points are generated every day by the 700+ million people who use applications installed with Pendo. Pendo AI leverages proprietary customer-specific models built by Pendo's machine learning team, as well as leading large language models, to identify trends, and generate and summarize content based on customers' own data. Pendo adheres to all applicable data privacy and security laws and upholds its AI principles to not co-mingle customer data with the data of other customers or use customer data to train generally-available AI tools. Visually, Pendo AI capabilities show up across the Pendo platform with a purple wand and sparkles. Grouped by theme, they include: AI-powered personalization: Automate the creation and delivery of personalized in-app content. AI-generated guides and content: Jumpstart creation of in-app guides and walkthroughs to drive business outcomes like product adoption and workflow completion. Guide Magic serves as a writing assistant that can auto-generate content for guides. It also suggests steps to add to a walkthrough or campaign to drive users to complete a task or adopt a feature. AI-powered product discovery: Analyze, sort and identify trends in data to derive faster customer insights and build with confidence. AI-generated qualitative insights: Synthesize NPS responses and user feedback from multiple data sources and get AI-powered recommendations for what feature to build next based on the qualitative data. Make faster, more confident product roadmap decisions with insights surfaced by AI. AI-powered growth: Deliver business impact by reducing the manual effort and expertise required to drive better retention, conversions and engagement. Generative campaigns: Instantly segment your users to determine who to upsell, who's at risk, and other valuable signals to improve business outcomes. Auto-generate in-app guide campaigns to drive free-to-paid conversion, existing customer expansion, and drive adoption of features that lead to customer retention. 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According to Gartner®, "by 2026, AI-driven product and customer experience (CX) analytics tools will be the primary source of insight for 40% of digital product enhancements, up from 10% today". Gartner also reports that "by 2026, 30% of new applications will use AI to drive personalized adaptive user interfaces, up from under 5% today."1 Pendo's new capabilities will help companies be at the forefront of innovation using this emerging technology. Pendo will explore the power and potential of AI at this year's Pendomonium, its annual product festival held in Raleigh, NC October 17-19. Joining the lineup are AI innovators like Fraser Kelton, former head of product at OpenAI and current investor at Spark Capital, and Ali Arsanjani, Google's director of cloud partner engineering and AI Center of Excellence. During the keynote address, Todd Olson will also share the future vision for Pendo AI and highlight the growing roster of AI capabilities. About Pendo Pendo's mission is to elevate the world's experience with software. Pendo's all-in-one product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world's leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and a podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world. For more information, visit: www.pendo.io.

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Sendbird Launches SmartAssistant, the First No-Code Generative AI Chatbot for Web and Mobile Apps

Prnewswire | July 18, 2023

Sendbird, the global in-app conversations platform powering over 300 million monthly active users across 4000 apps, today announced the launch of its SmartAssistant, a first-of-its-kind, conversational AI solution for marketing, commerce, and customer service. SmartAssistant is a highly flexible AI chatbot for apps that provides high-quality responses to user queries. Whether it's answering frequently asked questions, offering personalized product recommendations, or troubleshooting order issues, Sendbird's SmartAssistant ensures helpful and human-like responses throughout the customer journey. Creating an AI-powered chat app can be remarkably fast and seamless using the Sendbird Chat UIKit. And now, with SmartAssistants being deployable from the Sendbird dashboard, with no coding required, any developer can launch a SmartAssistant proof-of-concept in a few minutes. The Sendbird UIKits are available for iOS, Android, React, and React Native, catering to the needs of all developers embedding conversations in mobile and web applications. "Organizations are defined by their customer experience, but many are lacking the teams and the tools to differentiate themselves," said John S. Kim, CEO and Co-founder of Sendbird. "Our SmartAssistant puts the power of generative AI to work, with savvy prompts and guard bands, so that it can become an extension of the team. This allows companies to take service to the next level and provide even higher quality experiences." Meet Your New (and Most Productive) SmartAssistant Sendbird's new SmartAssistant stands out because it combines the fluency of advanced language models with unique knowledge and business insights derived from private data, which is fed to the Large Language Model (LLM). This allows the AI assistant to provide highly relevant answers tailored to prospects' and customers' exact needs while maintaining a human-like interaction that prevents users from feeling like they are conversing with a machine. The result is a highly personalized experience that fosters a strong sense of connection. SmartAssistant is now available on the Sendbird platform to provide value across the entire customer journey. With Sendbird Chat already integrated into thousands of apps across various industries like communities, healthcare, fintech, on-demand services, and e-commerce/marketplaces, Sendbird conversational AI chatbots can significantly enhance the experience of hundreds of millions of users overnight. Currently, Sendbird powers 7+ billion messages monthly for 4,000+ web and mobile apps. About Sendbird Sendbird, a member company of Born2Global Centre, believes conversations are at the heart of building relationships and getting things done. The company's global conversations platform powers over 7 billion mobile messages and interactions monthly. Industry leaders like Carousell, Traveloka, RedDoorz, Tiket, Rakuten, Viki, AirAsia, TADA, RuangGuru, Ralali, Reddit, and Paytm build with Sendbird chat, voice, video, and livestream APIs to create a differentiated user experience that improves customer retention, conversion, and satisfaction. Headquartered in California in additions to its APAC operations in South Korea, Japan, Singapore, India, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.

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Pythian Announces Generative AI Strategy and Offerings to Accelerate Enterprise Innovation

Globenewswire | July 13, 2023

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Pendo Introduces Pendo AI to Power Exponentially Better Digital Experiences

Prnewswire | July 24, 2023

Pendo, the all-in-one product experience platform, today announced Pendo AI, a series of new innovations and long-term roadmap to enhance every part of the Pendo platform with artificial intelligence and automation, enabling companies to deliver exponentially better digital experiences across the software they buy, build, or sell. Beginning today, Pendo customers can access an ever-growing collection of AI-powered products and features that accelerate product discovery, drive product-led growth, and automate personalized in-app experiences at scale. Through innovations like one-click guides, instant summaries of qualitative user feedback, and auto-generated customer expansion campaigns, companies can eliminate hours of manual effort every day, and uncover insights they can use to drive impactful business outcomes, such as revenue growth, customer retention and productivity gains. "AI will completely transform how digital products are built and how they function, drastically improving the experience we all have with software," said Todd Olson, CEO and co-founder of Pendo. "Our foundation at Pendo is troves of product usage data that's already delivering automation for thousands of companies. Now with Pendo AI, our customers can leverage their product data in innovative new ways to drive their businesses forward." The power of Pendo AI is in its massive product usage data set, which includes 14 trillion clicks, swipes, poll responses, feedback requests and guide views, collected on behalf of over 10,000 companies that use Pendo. More than 17 billion of these data points are generated every day by the 700+ million people who use applications installed with Pendo. Pendo AI leverages proprietary customer-specific models built by Pendo's machine learning team, as well as leading large language models, to identify trends, and generate and summarize content based on customers' own data. Pendo adheres to all applicable data privacy and security laws and upholds its AI principles to not co-mingle customer data with the data of other customers or use customer data to train generally-available AI tools. Visually, Pendo AI capabilities show up across the Pendo platform with a purple wand and sparkles. Grouped by theme, they include: AI-powered personalization: Automate the creation and delivery of personalized in-app content. AI-generated guides and content: Jumpstart creation of in-app guides and walkthroughs to drive business outcomes like product adoption and workflow completion. Guide Magic serves as a writing assistant that can auto-generate content for guides. It also suggests steps to add to a walkthrough or campaign to drive users to complete a task or adopt a feature. AI-powered product discovery: Analyze, sort and identify trends in data to derive faster customer insights and build with confidence. AI-generated qualitative insights: Synthesize NPS responses and user feedback from multiple data sources and get AI-powered recommendations for what feature to build next based on the qualitative data. Make faster, more confident product roadmap decisions with insights surfaced by AI. AI-powered growth: Deliver business impact by reducing the manual effort and expertise required to drive better retention, conversions and engagement. Generative campaigns: Instantly segment your users to determine who to upsell, who's at risk, and other valuable signals to improve business outcomes. Auto-generate in-app guide campaigns to drive free-to-paid conversion, existing customer expansion, and drive adoption of features that lead to customer retention. Workflow suggestions: Uncover potential inefficiencies as users journey across applications to complete a task or business process; then get instant suggestions for where to place in-app guides to help users complete the journey. AI in the platform: Get to value faster with Pendo. AI tag assist: Measure and report on product usage with greater speed, accuracy and confidence with automatically tagged features and tag quality notifications. Our AI-powered tagging assistant reduces the need for technical knowledge when users get started with Pendo, accelerating onboarding and time-to-value. AI chatbot: Get personalized help and education in Pendo right when you need it via a new AI chatbot integrated with our knowledge base and product usage data. Having access to analytics and engagement tools that leverage AI is critical for companies looking to the future. According to Gartner®, "by 2026, AI-driven product and customer experience (CX) analytics tools will be the primary source of insight for 40% of digital product enhancements, up from 10% today". Gartner also reports that "by 2026, 30% of new applications will use AI to drive personalized adaptive user interfaces, up from under 5% today."1 Pendo's new capabilities will help companies be at the forefront of innovation using this emerging technology. Pendo will explore the power and potential of AI at this year's Pendomonium, its annual product festival held in Raleigh, NC October 17-19. Joining the lineup are AI innovators like Fraser Kelton, former head of product at OpenAI and current investor at Spark Capital, and Ali Arsanjani, Google's director of cloud partner engineering and AI Center of Excellence. During the keynote address, Todd Olson will also share the future vision for Pendo AI and highlight the growing roster of AI capabilities. About Pendo Pendo's mission is to elevate the world's experience with software. Pendo's all-in-one product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world's leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and a podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world. For more information, visit: www.pendo.io.

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Sendbird Launches SmartAssistant, the First No-Code Generative AI Chatbot for Web and Mobile Apps

Prnewswire | July 18, 2023

Sendbird, the global in-app conversations platform powering over 300 million monthly active users across 4000 apps, today announced the launch of its SmartAssistant, a first-of-its-kind, conversational AI solution for marketing, commerce, and customer service. SmartAssistant is a highly flexible AI chatbot for apps that provides high-quality responses to user queries. Whether it's answering frequently asked questions, offering personalized product recommendations, or troubleshooting order issues, Sendbird's SmartAssistant ensures helpful and human-like responses throughout the customer journey. Creating an AI-powered chat app can be remarkably fast and seamless using the Sendbird Chat UIKit. And now, with SmartAssistants being deployable from the Sendbird dashboard, with no coding required, any developer can launch a SmartAssistant proof-of-concept in a few minutes. The Sendbird UIKits are available for iOS, Android, React, and React Native, catering to the needs of all developers embedding conversations in mobile and web applications. "Organizations are defined by their customer experience, but many are lacking the teams and the tools to differentiate themselves," said John S. Kim, CEO and Co-founder of Sendbird. "Our SmartAssistant puts the power of generative AI to work, with savvy prompts and guard bands, so that it can become an extension of the team. This allows companies to take service to the next level and provide even higher quality experiences." Meet Your New (and Most Productive) SmartAssistant Sendbird's new SmartAssistant stands out because it combines the fluency of advanced language models with unique knowledge and business insights derived from private data, which is fed to the Large Language Model (LLM). This allows the AI assistant to provide highly relevant answers tailored to prospects' and customers' exact needs while maintaining a human-like interaction that prevents users from feeling like they are conversing with a machine. The result is a highly personalized experience that fosters a strong sense of connection. SmartAssistant is now available on the Sendbird platform to provide value across the entire customer journey. With Sendbird Chat already integrated into thousands of apps across various industries like communities, healthcare, fintech, on-demand services, and e-commerce/marketplaces, Sendbird conversational AI chatbots can significantly enhance the experience of hundreds of millions of users overnight. Currently, Sendbird powers 7+ billion messages monthly for 4,000+ web and mobile apps. About Sendbird Sendbird, a member company of Born2Global Centre, believes conversations are at the heart of building relationships and getting things done. The company's global conversations platform powers over 7 billion mobile messages and interactions monthly. Industry leaders like Carousell, Traveloka, RedDoorz, Tiket, Rakuten, Viki, AirAsia, TADA, RuangGuru, Ralali, Reddit, and Paytm build with Sendbird chat, voice, video, and livestream APIs to create a differentiated user experience that improves customer retention, conversion, and satisfaction. Headquartered in California in additions to its APAC operations in South Korea, Japan, Singapore, India, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.

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