SOFTWARE

Apiiro Launches Partner Program to Fix Cloud-Native App Risks Faster

Apiiro | June 06, 2022

Apiiro
The Apiiro Partner Program, which provides complete support for technical, consulting, and reseller partners across the Cloud-Native Application Protection Platform (CNAPP) ecosystem, was introduced today by Apiiro, the pioneer in Cloud-Native Application Security.

Because vulnerabilities are scattered across the design, code, open-source packages, infrastructure-as-code, containers, Git and CI/CD servers, and cloud infrastructure in the era of cloud-native application development, the remediation lifecycle is becoming longer and more complex.

Furthermore, due to the absence of context, the overall efficacy has been harmed by noisy warnings and false positives as a result of the change in responsibilities and the usage of a plethora of tools, each addressing only a small fraction of cloud-native application threats. Therefore, the visibility of the Software Bill Of Materials (SBOM) and context from cloud infrastructure to code are critical for the repair process across the software supply chain.

Partners from the cloud-native application security, DevOps, cloud infrastructure security, and other cybersecurity industries, such as Alacrinet, Defy Security, Google Cloud, HashiCorp, NetSPI, NXGN, parabellyx, and Trace3, have joined the Apiiro Partner Program to help customers remediate cloud-native application risks across the software supply chain. The Apiiro Risk Graph technology and supporting tools will help partners accelerate customer adoption and success with a contextual shift left risk remediation technology.

"Our customers aren't just modernizing their cloud-native application security - they're reinventing the way they develop, build, and deploy cloud-native applications across the software supply chain. By uniting in the Apiiro Partner Program, Apiiro and our partners can collectively ensure cloud-native applications are developed and delivered in a secure manner."

John Leon, VP of Business Development at Apiiro

Training tools and sales resources, as well as access to technical evaluation demos and documentation to enable go-to-market and collaborative marketing opportunities, are all included in the program. Additionally, partners may boost their value to customers by delivering contextual shift left risk remediation before releasing to the cloud by joining the Apiiro Partner Program.

Spotlight

The transformative potential of artificial intelligence (AI) is a kind of truism. Seeking to capture the benefits of the “Fourth Industrial Revolution” or “third wave of the digital revolution,” countries are prioritizing efforts to reorganize their public and private sectors, fund research and development (R&D), and establish structures and policies that unleash AI innovation.

Spotlight

The transformative potential of artificial intelligence (AI) is a kind of truism. Seeking to capture the benefits of the “Fourth Industrial Revolution” or “third wave of the digital revolution,” countries are prioritizing efforts to reorganize their public and private sectors, fund research and development (R&D), and establish structures and policies that unleash AI innovation.

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AI APPLICATIONS,SOFTWARE,FUTURE TECH

Emplifi Introduces AI Composer Using OpenAI's GPT-3 Framework

Emplifi | January 23, 2023

Emplifi, a renowned unified customer experience (CX) platform, recently announced the launch of Emplifi™ AI Composer, a tool that generates ready-to-publish social media copy to help brands improve social media efficiency. The new capability is incorporated into the Emplifi Social Marketing Cloud and reinforces the OpenAI GPT-3 architecture. Modern customers are digital and social-first, engaging with brands in manner they desire, not necessarily through the channels preferred by the firm. In a competitive and congested marketplace, brands must not only keep up but also stand out. Maintaining an omnichannel approach can be resource intensive, especially in times of fluctuating economic stability. Emplifi™ AI Composer is a cost-effective solution for enterprises seeking operational efficiency across teams and budgets, saving on the resources associated with traditional content creation methods. Emplifi’s Chief Technology Officer Todd McCaslin commented, “Emplifi is leveraging AI technology to make it easier for marketers to curate relevant and engaging social media content tailored for their audiences.” He added, “OpenAI GPT-3 APIs have improved software performance and accuracy with iterative query and learning capabilities that streamline tasks and deliver insights to help professionals work more intelligently.” (Source – Business Wire) The solution prompts social media teams to enter their message instructions and select different customizations such as tone, emoticons, questions or hashtags. It then modifies and improves this content before generating the desired ready-to-publish social media copy with the OpenAI GPT-3 framework. In addition, campaign analytics and insights can also be utilized to assist in better decision-making and guide and improve social media strategy. About Emplifi Headquartered in New York, Emplifi is a leading unified CX platform, bringing together marketing, care, and commerce to assist organizations in closing the customer experience gap. With a global presence and over 20 years of industry expertise, it has helped over 7,000 brands, such as Samsung, Delta Air Lines, and Ford Motor Company, provide exceptional customer experiences at every touchpoint on their customer journey. Emplifi gives organizations the knowledge they need to empathize with customers and amp up the right experiences. Additionally, its unified CX platform enables organizations to keep up with rapidly changing customer expectations.

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AI TECH,GENERAL AI,SOFTWARE

Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service

Sprinklr | November 28, 2022

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service. Aramex will be using Sprinklr’s AI chatbots in four languages to automate responses to common inquiries while driving positive customer experiences at a lower cost than live human interactions. Since its foundation in 1982, Aramex has grown to become a global leader in the logistics and transportation industry, recognized for its customized and innovative services for businesses and consumers. In order to increase its operational efficiency, Aramex is working to implement AI to automate tedious global customer service processes. The company is consolidating its contact center on Sprinklr’s unified platform to serve customers with speed and efficiency on every major channel – including live chat, email, and WhatsApp. More than 400 Aramex customer service agents will use Sprinklr’s Conversational AI and Bots to manage customer inquiries across digital channels in multiple languages – all from a single Sprinklr dashboard. With Sprinklr, Aramex will be improving and transforming the overall customer experience with fast, effective, and efficient customer service at scale. Comments on the news: “Our focus on quickly responding to changing customer preferences has helped Aramex successfully introduce market leading express delivery and logistics solutions to the Middle East and beyond,” said Moe Abeidat, VP of Technology at Aramex. “As customers increasingly prefer to connect with us across digital channels, we’re thrilled to have Sprinklr’s support in helping us exceed customer expectations and create a unified, digital customer service strategy.” “Over the past 40 years, Aramex has rapidly evolved into a global brand recognized for its comprehensive logistics and transportation solutions that focus on putting the customer’s preferences first. We’re honored to have the opportunity to help Aramex maintain its customer-first focus by building a digital global customer service center on Sprinklr’s unified platform.” Haitham Elkhatib, Vice President of MEA, Sprinklr About Sprinklr Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

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Hive Announces Launch of HiveMind to Boost Project Planning With AI

Hive | January 04, 2023

Hive, a provider of productivity platforms, announced that HiveMind is now available to the public. HiveMind uses artificial intelligence (AI) to quickly and automatically generate a project plan in seconds. Hive is the leader in using models' ability to keep learning and make logical decisions based on extensive data. Based on data from six years of successful customer projects, HiveMind automatically lays out the steps required to achieve any goal, and this speeds up project planning and execution. For example, it can create project tasks based on simple suggestions, set upcoming actions based on emails received, and respond based on the content of the incoming email. In addition to making project planning more efficient, HiveMind can speed up market research by giving facts, statistics, information about competitors, and new ideas for brainstorming without using the internet. Hive customers who used HiveMind said they experienced benefits right away. Action Cards, Hive Mail, and Hive Notes all work well with HiveMind. You can use HiveMind in Notes to create content, such as business proposals, media releases, job descriptions, meeting agendas, and public speeches. All the materials can be checked for spelling errors, transliterated into many different languages, and summed up to make it easier to understand. HiveMind can also create customized images and illustrations that can be used royalty-free. About Hive Co-founded by John Furneaux and Eric Typaldos in New York City, Hive, whose mission is to improve workplace productivity, is the world's first community-built project management and productivity tool, assisting teams of all sizes in moving quicker and collaborating more effectively from anywhere. Companies such as Comcast, Toyota, Electronic Arts, and Starbucks use the Hive productivity tool. In addition, Hive has raised funding from leading venture capital firms like Rembrandt Venture Partners, Tribeca Venture Partners, Comcast Ventures, Vocap Investment Partners, and Zoom Technology.

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