Black Knight | January 13, 2023
On January 12, 2023, Black Knight, Inc. announced the launch of its new Developer Portal, a one-stop storefront that will allow clients, third-party providers, and their developers to access the company's application program interfaces (APIs) catalog across the mortgage life cycle. APIs reveal business functionality and client data that are neatly packaged into reusable services that adhere to industry-standard protocols and norms to facilitate integration. By utilizing Black Knight's APIs, clients can seamlessly embed additional functionality into their applications, which can help facilitate intuitive and frictionless user experience journeys.
As an adjunct to Black Knight's commitment to delivering new innovation and seamless connections to the market, the Developer Portal offers a central repository of documentation explaining the application connections that Black Knight offers. This catalog of APIs includes web APIs, webhooks, web services, and other integration tools. The Developer Portal also consists of a self-service interface through which clients can search for and explore API specifications, product overviews, user guides, implementation documentation, and other relevant materials.
The Developer Portal is a core component of Black Knight's "API-first" approach, through which products are developed and enhanced using the power of APIs. This approach expedites Black Knight's ability to introduce innovative solutions to the market as fast as possible for the benefit of clients. By offering easy, self-service access to the API catalog and all essential tooling, the Developer Portal enables clients to innovate further by rapidly integrating their apps and data to help accomplish their desired business outcomes.
While the Developer Portal presently contains API documentation for Black Knight's servicing technologies, this information is being actively expanded to include APIs across the mortgage life cycle.
About Black Knight
Black Knight, Inc. is a leading software, data, and analytics firm that fosters innovation in mortgage lending and servicing, real estate, capital, and secondary markets. It offers comprehensive, integrated solutions throughout the entire homeownership life cycle to businesses that help them gain new customers, retain existing ones, mitigate risk, and operate more effectively. It also offers comprehensive, scalable products and an unwavering commitment to delivering superior client support, which clients can rely on to achieve their strategic goals and better serve their customers.
INNOVATION, SOFTWARE, FUTURE TECH
Birdeye | January 31, 2023
On January 30, 2023, Birdeye, a leading all-in-one reputation and digital customer experience platform, announced the release of Birdeye Social, a social media software platform designed to revolutionize social media management for local businesses with multiple social media accounts.
Birdeye Social streamlines social publication and reputation monitoring for companies with multiple locations. As a result, businesses can produce and publish customized content with individual local information in one step, rather than manually creating separate posts for each location and localizing posts across dozens of sites. As the need for social communication and consumer convenience grows, it has become vital for local brands and enterprises to leverage technology to engage with their customers digitally at scale.
By combining Social with Birdeye's digital customer experience platform, local brands and businesses gain access to a comprehensive growth platform. It includes solutions for managing reputation, getting found online, enhancing customer satisfaction, and engaging with consumers via text, web chat, and now social media.
Birdeye's President, and Chief Operating Officer, Dave Lehman, commented, "Unfortunately, most social media tools were not designed for multi-location businesses, making it tedious to monitor social reputation and post across multiple accounts and locations."
(Source – Business Wire)
Birdeye Co-founder and President of Research and Development Neeraj Gupta commented, "Birdeye Social was designed from the ground up to meet the unique needs of multi-location businesses." He added, "Birdeye is the highest-rated platform to publish personalized social content across locations, monitor and respond to mentions, engage with followers, and get critical business insights — within our all-in-one digital customer experience platform."
(Source – Business Wire)
Founded in 2012, Birdeye is a leading all-in-one reputation and digital customer experience platform for local businesses and brands. Its all-in-one platform facilitates over 100,000 businesses to seamlessly manage online reputation, interact with prospects via digital channels, and obtain customer experience insights to increase sales and prosper. The company is led by a team of visionaries from Amazon, Google, Salesforce, and Yahoo and is funded by Silicon Valley's who's who, including Yahoo co-founder Jerry Yang, Salesforce founder Marc Benioff, Trinity Ventures, Accel-KKR and World Innovation Lab.
AI TECH,GENERAL AI,AI APPLICATIONS
Urbint | November 11, 2022
Urbint, the leading AI platform for predicting and stopping threats to critical infrastructure and workers, announced today that it has acquired iRestore, a no-code mobile workforce management platform serving energy utilities. The deal brings together Urbint's incident prevention technology with best-in-class mobile field applications, increasing the adoption and effectiveness of AI for operational risk reduction.
"The biggest obstacle for infrastructure operations teams implementing AI technology is getting users to adopt it and feed the right insights from the field back into the system. "By bringing the predictive power of Urbint's AI solutions together with iRestore's mobile capabilities, we're going to seamlessly standardize and integrate a risk-driven approach across all operational programs."
Corey Capasso, CEO of Urbint
"Urbint has had a tremendous impact in reducing operational risk across the critical infrastructure sector, and I'm excited about the combined impact of our technologies," said Deepak Swamy, CEO of iRestore. "By adding iRestore's no-code app platform, we can together scale our ability to design, build and configure transformational solutions to keep workers, assets, communities, and the environment safe."
iRestore's mobile development team has built easy-to-use mobile applications for field operations from storm response to vegetation management, in use by North American utilities serving more than 25 million customers. iRestore is now a wholly-owned subsidiary of Urbint.
Capasso added, "Urbint's goal is to transform how the infrastructure sector manages operational risk. With this acquisition, we're one step closer to making that goal a reality."
Urbint predicts threats to workers and critical infrastructure to stop incidents before they happen. Leveraging real-world data and artificial intelligence, Urbint's software delivers a clear picture of risk up to a week in advance, and enables decision makers to take action in the right place, at the right time, before an incident occurs. Many of the largest energy and infrastructure companies in North America trust Urbint to protect their workers, assets, and the communities they serve.