Valtech

AI Applications

Infor | October 20, 2021

Infor, the industry cloud company, today announced the general availability (GA) of its Infor Coleman AI Digital Assistant app for Microsoft Teams. The Infor Coleman Digital Assistant was previously available via a web browser, the Infor Go mobile app, and Amazon Alexa for Business. Now, Infor customers can interact with Infor Coleman using Microsoft Teams. This can help reduce adoption friction when rolling out the digital assistant to organizations that already use Teams in thei...

Software

Twitter | April 26, 2022

Elon Musk, the world’s richest person, has acquired ownership of Twitter in one of the most significant tech transactions in history. Musk will pay around $44 billion for the social network, with shares valued at $54.20. On April 14, Musk revealed his takeover attempt, calling it his ‘best and last offer.’ “Free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to the future of humanity are debated....

AI Tech

Netcracker Technology | September 18, 2023

Netcracker Technology expands its partnership with Microsoft to support GenAI Telco Solution, aiming to deliver value to the telecom industry. GenAI Telco Solution enhances ChatGPT with real-time telecom data and expertise to improve customer experience and productivity. The solution offers CSPs tools to enhance ...

AI Tech

NICE | August 25, 2021

NICE (Nasdaq: NICE) today announced the release of Enlighten AI for Complaint Management, which automatically identifies and categorizes consumer complaints as well as automates the remediation process to drive regulatory compliance and improve customer satisfaction, reducing churn. Based on NICE’s first-of-its-kind AI framework for customer engagement, the solution analyzes 100% of interactions across all communication channels and operationalizes root-cause insights to protect organizati...