Technologent

General AI, Software, Future Tech

Cogito Corp | January 27, 2023

Cogito, a company that helps businesses with real-time coaching and guidance, has announced new products that will make real-time conversation intelligence in call centers better. The new products are made to help agents in the call center answer customer questions more quickly and effectively. Topic-based machine learning models, real-time transcription with emotion AI markup, self-service admin for easy topic generation, and secure redaction of personally identifiable informat...

Software

Intel | April 04, 2022

Intel Corporation today announced an agreement to acquire Granulate Cloud Solutions Ltd., an Israel-based developer of real-time continuous optimization software. The acquisition of Granulate will help cloud and data center customers maximize compute workload performance and reduce infrastructure and cloud costs. Deal terms are not being disclosed. “Today’s cloud and data center customers demand scalable, high-performance software to make the most of their hardware dep...

General AI, AI Applications, Software

PRWeb | April 13, 2023

Faye, a global leader in CRM and CX software strategy, deployment, integrations, and ongoing management, today announced that it has launched GPT Agent Assist for Zendesk. With the power of ChatGPT, this AI-powered tool automatically learns from your help center and generates accurate response drafts as soon as a ticket is opened. This feature helps support teams respond quickly and accurately with relevant and precise answers, leading to improved response times, reduced workload, and incr...

Software, Future Tech

Keysight Technologies | August 26, 2022

Keysight Technologies, Inc., a leading technology company that delivers advanced design and validation solutions to help accelerate innovation to connect and secure the world, announced a new model generator (MG) environment that increases productivity for semiconductor device modeling engineers with improved automation across the entire workflow. Semiconductor device modeling engineers require automated tools to create accurate simulation models and process design kits (PDK) for ...