Scrut Automation

AI Applications

SingleComm | March 11, 2022

SingleComm, the most powerful, affordable CCaaS solution available, is designing customized solutions that leverage industry-leading artificial intelligence (AI) tools while maintaining an authentic human touch. "We've always provided our clients with advanced technologies, whether that's IVR or drag-and-drop workflows, and we're currently designing AI solutions that can be real-game changers for building efficiencies into staffing. Like any other to...

AI Tech

NICE | August 25, 2021

NICE (Nasdaq: NICE) today announced the release of Enlighten AI for Complaint Management, which automatically identifies and categorizes consumer complaints as well as automates the remediation process to drive regulatory compliance and improve customer satisfaction, reducing churn. Based on NICE’s first-of-its-kind AI framework for customer engagement, the solution analyzes 100% of interactions across all communication channels and operationalizes root-cause insights to protect organizati...

General AI,AI Applications

Market Logic Software | January 20, 2023

On January 19, 2023, Market Logic Software, a global insights management solutions provider, announced the development of a new range of Artificial Intelligence for Consumer Insights (AICI) products aimed at enterprise market research and consumer insights teams. The first product in the portfolio, scheduled for release in Q2 2023, will help break through the use of an AICI assistant that can be embedded within standard applications to support interactive decision-making for con...

Venturebeat | May 08, 2020

Neural SDEs introduce the new chance to apply AI at scale to large complex financial systems without having to make the big … compromises that have typically been required. Google describes an AI technique tailored to health, science, and finance pre...