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Prnewswire | July 20, 2023
SupportLogic, the world's first Support Experience (SX™) management platform, today begins the rollout of its first two generative AI features for Agent SX customers. Available today, Response Assist and Translation Assist solidify SupportLogic's dedication to delivering the most advanced tech stack for empowering customer support teams or any customer-facing functions within the organization. SupportLogic's predictive AI has been integral in automatically extr...
Procore | January 29, 2020
Procore Technologies, Inc., a leading provider of construction management software, today announced that Milwaukee Tool, a global leader in delivering innovative solutions to the professional construction trades, has integrated their One-Key digital platform for tracking tools and equipment with Procore. The integration marks the launch of Milwaukee Tool’s first project management integration, bringing the Milwaukee Tool One-Key technology to the Procore platform. The Milwaukee Tool One-Ke...
AI Tech,AI Applications
NICE | December 16, 2022
NICE today announced the launch of ElevateAI, a new AIaaS solution that brings the power of Enlighten AI, its purpose-built CX AI, to the developer community. NICE is expanding its AI and Analytics leadership beyond the software market with AI services, enabling creators access to unrivaled data to enrich every moment of every customer interaction. Now with ElevateAI, creators can quickly and easily tap into NICE’s award-winning AI with developer-friendly APIs, instant sign-up capabilities...
VentureBeat | February 18, 2020
Reinforcement learning, which spurs AI to complete goals using rewards or punishments, is a form of training that’s led to gains in robotics, speech synthesis, and more. Unfortunately, it’s data-intensive, which motivated research teams — one from Google Brain (one of Google’s AI research divisions) and the other from Alphabet’s DeepMind — to prototype more efficient means of executing it. In a pair of preprint papers, the researchers propose Adaptive Behavior...
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