NYC Department of Information Technology & Telecommunications

venturebeat | April 02, 2020

IBM’s Watson Assistant will tap into AI technologies like natural language processing to triage residents looking for guidance on COVID-19, which has affected 204 countries to date. Watson Assistant for Citizens’ debut comes after IBM made avai...

General AI, AI Applications, Software

Writer | February 15, 2023

Writer is the only full-stack generative AI platform built for business enterprises, released three new proprietary large language models (LLMs) designed for enterprise-ready generative AI. Palmyra Small (128M), Palmyra Base (5B), and Palmyra Large (20B) are the only in-production LLMs that were trained on a set of data that was curated to power AI use cases for the enterprise. All of Writer's enterprise customers' generations are powered by Palmyra Large through the Wri...

AI Tech

Kore.ai | September 28, 2021

Kore.ai, a top conversational AI software company, today announced the launch of SmartAssist, the world’s first AI-native end-to-end Contact Center as-a-Service [CCaaS] solution. The solution comes integrated with the Agent Assist virtual assistant to help live agents understand past history/context, as well as an intuitive desktop console that enables agents to easily manage conversations. Long hold and wait times can anger already frustrated customers, creating a poor user...

AI Tech

C3.ai | December 24, 2021

The C3.ai Digital Transformation Institute invites scholars, software developers, and researchers to advance the science of digital transformation with artificial intelligence (AI) designed to harden information security (Infosec) and secure critical infrastructure. Cybersecurity is an existential issue, We are assembling the best minds on the planet to develop innovative AI to attain a step-function improvement in securing IT, OT, and critical infrastructure systems...