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Zenarate | May 25, 2022
Zenarate , the industry's leading AI conversation simulation solution, today launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the first AI simulation solution that allows contact center agents to practice handling multiple incoming chats from customers simultaneously. Training leaders can now empower agents to master high-impact chat topics with their personal unbiased Zenarate AI Coach simulating a customer while providing in-the-moment coaching. ...
Software
Accenture | October 05, 2021
Accenture has acquired Advoco, one of the largest systems integrators for Infor EAM, a leading software-as-a-service suite for enterprise asset management (EAM). The acquisition expands Accenture’s capabilities to help clients in the consumer goods & services, industrial, life sciences, transit and other industries make their operations and supply chains safer, more sustainable, productive and cost-efficient. Terms of the acquisition were not disclosed. Advoco’s mi...
Future Tech
Tonic.ai | June 02, 2022
Tonic.ai, the San Francisco-based company pioneering data mimicking and de-identification, has announced an integration with Snowflake, the Data Cloud company. The new integration will enable joint Tonic and Snowflake customers to build applications in the Snowflake Data Cloud with realistic, de-identified data. Joint customers will also be able to tokenize data at scale, and ensure regulatory compliance. Tonic.ai is the leader in fake data generation for software development and ...
AI Applications
Google | September 20, 2023
Google announces Bard chatbots’ integration into popular apps for an enhanced user experience. Bard overcomes regulatory hurdles for global launch and introduces extensions for Google Drive, Gmail, and YouTube. Users can use Bard for summarizing emails, finding routes, and fact-checking; privacy controls are emphasized amid competition with ChatGPT. Goo...
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