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UJET | August 19, 2022
UJET, Inc., the world’s most advanced cloud contact center provider, today announces advanced AI-guided customer service operations that leverage hundreds of thousands of customer insights to drive enhanced customer experience (CX) capabilities and automated virtual agent responses. “Contact center demand is rising as labor shortages continue. As a result, wait times are longer than ever, service is suffering and customers are rightfully irritable. AI can...
test | February 06, 2020
The Google Kubernetes Engine in the Google Cloud Platform (GCP) is now previewing Kubernetes orchestration support for Windows Server containers. The GKE version 1.16.4 is now in the beta version and can run Windows and Linux containers simultaneously in the same cluster....
pharma news | February 27, 2020
The US-based Consumer Technology Association (CTA) has developed the first ever accredited standard for use of artificial intelligence in health care, with input from tech giants such as Amazon, Microsoft, and Google. More than 50 organisations, from tech giants to startups and healthcare industry leaders, have developed the American National Standards Institute (ANSI) accredited quality mark. The standard is part of the CTA’s new initiative on AI and is the first in a series that aims to ...
Venturebeat | May 20, 2020
Microsoft acquired robotic process automation (RPA) startup Softomotive for an undisclosed sum. Softomotive’s WinAutomation platform is available at no cost to existing Power Automate customers with RPA attended licenses.
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