CSW-IT

CSW-IT is one of Australia’s most reliable IT, hardware, software and professional services providers serving Australia’s Corporate, Government and Education sectors. Customers Australia wide value our true “vendor neutral” approach, enabling a real end to end solution to your business needs by offering a complete range of IT products, solutions and professional services.

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AI TECH

CHATBOTS ARE STILL MISSING THE HUMAN ELEMENT OF CONVERSATION, FINDS STRATEGY ANALYTICS

Strategy Analytics | October 27, 2020

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The development of conversational agents or chatbots that can engage in empathetic conversation with ‘real people’ has long been a goal of artificial intelligence (AI). But the majority of current mainstream chatbots used to increase customer engagement and reduce costs, are inflexible, prescriptive and unable to work outside of their scope. The inability to express emotion, attitude, or opinion, especially if the chatbot cannot solve a customer’s problem, leads to user frustra...

Read More

AI TECH

ADAPDIX ANNOUNCED EDGEOPS DATAMESH, THE FIRST SOFTWARE-ONLY PRODUCT OF NEXT-GENERATION ADAPTIVE AI SOFTWARE PLATFORM EDGEOPS

Adapdix | May 21, 2021

news image

Adapdix, the industry leader in adaptive enterprise software, today announced EdgeOps DataMesh™, the primary software-only product based upon its Adapdix EdgeOps™ platform, delivering mass data virtualization, analysis, and AI inference at the sting in milliseconds. The EdgeOps platform offers a growing suite of software products that begins with DataMesh, enabling enterprises to leverage their data to get operational performance improvements through intelligent analyt...

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FUTURE TECH

SALESFORCE INTRODUCES NEW CUSTOMER 360 FEATURES IN ITS COMMERCE AND MARKETING CLOUDS

Salesforce | June 09, 2022

news image

Salesforce Connections — Salesforce, the world's leading CRM company, announced new Customer 360 innovations that connect marketing, commerce, and service data on a single platform, allowing businesses to connect, automate, and personalize every interaction and build trusted relationships scale. We live in a new world, where businesses are under increasing pressure to accomplish more with less while navigating a difficult labor market, all while satisfying rising custome...

Read More

SOFTWARE

ONROBOT MAKES SOFTWARE DEBUT WITH WEBLYTICS SOLUTION FOR COLLABORATIVE APPLICATIONS

OnRobot | November 12, 2021

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OnRobot, the One Stop Shop for collaborative robot applications, makes its software debut with the launch of WebLytics, a unique production monitoring, device diagnostics, and data analytics solution designed to enhance productivity and minimize downtime. Capable of monitoring the performance of multiple collaborative applications simultaneously and in real-time, WebLytics gathers equipment data from both robots and tools and transforms it into easy-to-understand, visualized devic...

Read More
news image

AI TECH

CHATBOTS ARE STILL MISSING THE HUMAN ELEMENT OF CONVERSATION, FINDS STRATEGY ANALYTICS

Strategy Analytics | October 27, 2020

The development of conversational agents or chatbots that can engage in empathetic conversation with ‘real people’ has long been a goal of artificial intelligence (AI). But the majority of current mainstream chatbots used to increase customer engagement and reduce costs, are inflexible, prescriptive and unable to work outside of their scope. The inability to express emotion, attitude, or opinion, especially if the chatbot cannot solve a customer’s problem, leads to user frustra...

Read More
news image

AI TECH

ADAPDIX ANNOUNCED EDGEOPS DATAMESH, THE FIRST SOFTWARE-ONLY PRODUCT OF NEXT-GENERATION ADAPTIVE AI SOFTWARE PLATFORM EDGEOPS

Adapdix | May 21, 2021

Adapdix, the industry leader in adaptive enterprise software, today announced EdgeOps DataMesh™, the primary software-only product based upon its Adapdix EdgeOps™ platform, delivering mass data virtualization, analysis, and AI inference at the sting in milliseconds. The EdgeOps platform offers a growing suite of software products that begins with DataMesh, enabling enterprises to leverage their data to get operational performance improvements through intelligent analyt...

Read More
news image

FUTURE TECH

SALESFORCE INTRODUCES NEW CUSTOMER 360 FEATURES IN ITS COMMERCE AND MARKETING CLOUDS

Salesforce | June 09, 2022

Salesforce Connections — Salesforce, the world's leading CRM company, announced new Customer 360 innovations that connect marketing, commerce, and service data on a single platform, allowing businesses to connect, automate, and personalize every interaction and build trusted relationships scale. We live in a new world, where businesses are under increasing pressure to accomplish more with less while navigating a difficult labor market, all while satisfying rising custome...

Read More
news image

SOFTWARE

ONROBOT MAKES SOFTWARE DEBUT WITH WEBLYTICS SOLUTION FOR COLLABORATIVE APPLICATIONS

OnRobot | November 12, 2021

OnRobot, the One Stop Shop for collaborative robot applications, makes its software debut with the launch of WebLytics, a unique production monitoring, device diagnostics, and data analytics solution designed to enhance productivity and minimize downtime. Capable of monitoring the performance of multiple collaborative applications simultaneously and in real-time, WebLytics gathers equipment data from both robots and tools and transforms it into easy-to-understand, visualized devic...

Read More

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Events

C-Suite On Deck

Responsive image

Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us