Carolinas IT

NICE inContact | July 22, 2020

NICE inContact, a NICE business, and the leader in cloud contact center, today announced that is has been selected as the winner in the Innovations in Cloud Contact Centers category of the 2020 UK National Innovation Awards® for NICE inContact CXone, the world’s leading cloud customer experience platform. The UK National Innovation Awards®, presented by the Directors’ Club United Kingdom, recognize business technology innovations from around the world for their impact on cust...

AI Tech

IBM | August 04, 2021

IBM and Black & Veatch announced today a partnership to collaboratively market Asset Performance Management (APM) solutions, along with remote monitoring technologies that integrate near real-time data analytics with ai technology to serve consumers in keeping equipment and assets operating at maximum performance and reliability. The firms are working together to develop solutions that combine Black & Veatch Asset Management Services (AMS) and digital analytics with IBM Ma...

Reuters | January 15, 2020

Alphabet Inc’s (GOOGL.O) Google within two years plans to block a common way businesses track online surfers in its Chrome browser, endorsing costly changes to how the Web operates as it tries to satisfy increased privacy demands from users. Google's plan is to restrict advertising software companies and other organizations from connecting their browser cookies to websites they do not operate, the company said in a blog post on Tuesday. (bit.ly/2RmTYKK) Apple made a similar move in 201...

General AI, AI Applications, Software

Prnewswire | May 04, 2023

Honeycomb, a leading observability platform used by high-performing engineering teams to investigate the behavior of cloud applications, today announced that it is the first observability platform to launch fully-executing Natural Language Querying using generative AI for its new capability, Query Assistant. This development dramatically scales the platform's query power and makes observability more usable for all engineering levels. By leveraging OpenAI, Honeycomb's new...