Applus Technologies

AI Tech, General AI

NICE | August 23, 2022

NICE today announced its designation as a market leader as evaluated by Omdia in its Customer Engagement Platforms, 2022-23 research report. Market leaders were characterized as having the best scores in terms of both functionality and capabilities and represent leading solutions Omdia believes are worthy of a place on most technology selection shortlists as they have established a commanding market position with a product that is widely accepted as best of breed. Highlighting NIC...

Kasisto | September 15, 2020

Kasisto, creators of the leading digital experience platform for the financial services industry today announced they are integrating Kasisto's consumer banking virtual assistant (KCB) and its KAI platform, into NCR Digital Banking technology. Automated conversational banking provides consumers with a human-like way to digitally engage with their financial institution and offers immediate access to banking services and financial insights through a virtual assistant. KAI is built to deliver t...

AI Tech, Software, Future Tech

Amelia | September 27, 2022

Amelia, the leading Enterprise Conversational AI software company, today announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group's recent report, Conversational AI – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2022. This marks the second consecutive year that Amelia has been recognized by Everest Group for its leadership in the Conversational AI market. For this PEAK Matrix® assessment, Everest Group evalu...

NICE inContact | July 22, 2020

NICE inContact, a NICE business, and the leader in cloud contact center, today announced that is has been selected as the winner in the Innovations in Cloud Contact Centers category of the 2020 UK National Innovation Awards® for NICE inContact CXone, the world’s leading cloud customer experience platform. The UK National Innovation Awards®, presented by the Directors’ Club United Kingdom, recognize business technology innovations from around the world for their impact on cust...