AI TECH, GENERAL AI, AI APPLICATIONS
Iterate.ai | March 21, 2023
Iterate.ai, whose innovation ecosystem enables customers to build production-ready enterprise applications, today announced that its low-code Interplay platform now includes integrations with Stable Diffusion, ChatGPT, and other OpenAI tools across the fast-moving generative AI landscape. Interplay goes beyond what’s available in the industry today by enabling enterprises to fuse their custom AI models with generative AI systems to serve numerous use cases across industries.
Interplay’s new generative AI capabilities unlock even faster digital innovation while— importantly—enabling companies to always own their IP with custom AI models.
Paired together, Interplay’s low-code environment and generative AI give customers what they need to rapidly implement the most cutting-edge AI capabilities that would otherwise require significant resource investments and complex coding. Organizations can now leverage Interplay and generative AI to enhance and automate their existing product descriptions, create personalized product images on their retail sites, personalize ad campaigns with users' images and themes, build intelligent FAQs, and offer new conversational experiences, among other possibilities. Interplay and its generative AI integrations are applicable across industries, from retail to banking to insurance to healthcare.
Some of the world's largest and most innovative companies—including Ulta Beauty, Circle K, and Pampered Chef—use the Interplay low-code platform to develop, scale, and iterate applications at a fraction of the time and expense it would take to hardcode and launch similar capabilities. The platform has continued to add cutting-edge, pre-coded technologies that customers can implement with drag-and-drop simplicity, including AI, machine learning, IoT, API data connections, and other capabilities.
Iterate.ai believes that generative AI is one of today's most exciting and promising emerging technologies. Combining the power of generative AI with the Interplay low-code platform promises to further accelerate the pace that businesses can build differentiated, compelling, and modern digital experiences for their customers, employees, and partners.
Interplay’s generative AI integration enables organizations to immediately leverage three capabilities from within the low-code environment:
Text-to-code generator. Built on OpenAI, Interplay’s new text-to-code solution makes low-code application development faster. Users can generate code by entering a prompt for the desired functionality of the script from within the Interplay platform. Akin to GitHub Copilot, Interplay’s code generator actively assists developers with AI-generated low-code suggestions across the development process.
Branded image generation. Interplay enables brands, advertisers, and designers to generate images from text prompts based on a set of training images already within the brand’s intellectual property. Merchandisers can fuse their custom data into Stable Diffusion models to generate customized product images, colorways, and lifestyle images based on customers’ known preferences. Brands can upload brand images, color palettes, and other assets, enter text descriptions, and rapidly produce new images to enhance their applications and customer experiences.
GPT-3-powered training and support. Conversational experiences created by Interplay now will have the ability to answer questions and interact with customers via custom AI models and, for general queries, be able to tap into GPT-3 and other large language models (LLMs).
“Like low-code itself, generative AI promises to multiply organizations’ productivity and eliminate even more of the traditional roadblocks to harnessing powerful technological capabilities,” said Brian Sathianathan, CTO of Iterate.ai. “The potent combination of the Interplay low-code platform and generative AI now allows developers (including those without any AI expertise) to rapidly build and iteratively perfect applications that deliver the features and experiences that set their companies apart. We’re proud to place some of today’s most powerful generative AI tooling in the hands of Interplay users, and excited to see what they create as they explore its possibilities.”
Iterate.ai is the simplest, safest, and quickest way to get innovation done. Iterate offers Interplay: a low-code enterprise development platform with built-in capabilities for AI, IoT, big data, and a host of startup API connections. Iterate’s platform has three patents granted and nearly a dozen more pending. The company’s solutions appeal to executives and corporate innovators who seek low-risk, systematic ways to scale in-house, near-term digital innovation initiatives. Iterate has a global presence in North America (Silicon Valley, Colorado), Europe, and Asia (India/Sri Lanka).
AI TECH, SOFTWARE, FUTURE TECH
Prnewswire | March 28, 2023
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched the Vonage AI Acceleration Suite, a portfolio of AI-capable, low-code/no-code programmable components that speed and simplify the development of applications that deliver smarter solutions to drive business productivity and better experiences and engagements. Integrating Vonage Communications APIs for voice, video, SMS and messaging, the AI Acceleration Suite allows businesses and developers to rapidly deploy rich, omnichannel customer journeys that use the power of AI and customer data to incorporate intelligence and automation into their customer experience applications.
The need for new, intelligent applications is accelerating as organizations look to enhance digital engagement for every stakeholder (customer, agent, and employee) to address each unique use case. This, coupled with an overwhelming demand for developers in an increasingly competitive landscape, has resulted in the rise of a new community of non-developers or "citizen developers," who are looking to create applications easily and quickly - or turbo charge existing applications with real-time communications and seamless digital experiences.
"To meet evolving customer needs - and demand - for better ways to connect across channels of choice, enterprises today are looking for solutions that speed and simplify the development of intelligent, AI-powered customer experience applications," said Savinay Berry, EVP, Product & Engineering for Vonage. "Vonage AI Acceleration Suite enables businesses to create better outcomes and enhance productivity with AI processing and programmable solutions that are essential for developers and non-developers alike to meet this growing demand for simpler and faster methods of application development to create a better overall customer journey."
The Vonage AI Acceleration Suite includes:
AI Studio: Originally launched in September 2022, the award-winning AI Studio is a low-code/no-code solution that enables smart customer conversations in multiple languages, incorporating natural-language understanding (NLU) and machine learning (ML) capabilities using AI. Recent updates to AI Studio have expanded the scale of conversation building, with the ability to integrate with any web chat UI and to send and receive media images, video, files and more. Additional updates include a native Salesforce integration providing management of Salesforce records, while facilitating a 360-degree view of customers' history and preferences, an Audience API & UI where AI Studio integrates with additional CRM platforms in a frictionless manner, as well as live agent routing.
Proactive Connect: Announced in March 2023, Vonage Proactive Connect enables two-way, one-to-one, personalized omnichannel conversations at scale. With a low-code dashboard interface, this highly-scalable API for bulk two-way communications across SMS, MMS, social messaging and voice channels, enables personalized customer engagement supported by auto-responses, or connected through AI Studio conversation flows, or connection to live contact center agents, creating better engagement for enhanced customer journeys.
Meetings API: Also announced in March 2023, Vonage Meetings API delivers global, customizable video conferencing capabilities - including screen share, whiteboarding, chat, reactions, recording and more - in a low-code/no-code solution - enhancing interactions by integrating visual engagement directly into the user experience and workflows without the need for developer expertise.
"Consumers today are looking for seamless, simple and sensational communications experiences within their preferred applications and channels, but creating these from the ground up is costly, time-consuming and challenging – especially for businesses that don't have large teams of developers and AI experts to rely on," said Jim Lundy, Founder and CEO, Aragon Research. "With the capabilities enabled by the AI Acceleration Suite of products across omnichannel messaging, video conferencing, and more, Vonage is up for the challenge."
Lead management software company Interaktiv had a rapidly growing call center that required the use of bots and AI-powered virtual assistants to enable agents to make calls, and send personalized email and text messages across their social messaging application in real time. With the Vonage AI Acceleration Suite, Interaktiv leveraged the low-code/no-code components needed to provide a user-friendly interface through which anyone on their team can create useful apps and bots to help drive customer engagement.
"At Interaktiv, low-code/no-code solutions like Vonage AI Studio has enabled us to create bots to manage interactions with our customers on social messaging platforms, using a simple visual development approach instead of more complex route that can require thousands of lines of code," said Ernesto Orozco, CEO at Interaktiv. "With Vonage AI Acceleration Suite, onboarding of AI Studio was simple - my team did not need a lot of training time and could follow the documentation available online to experiment and scale up the conversation flow design, decreasing time to market and reducing costs."
Vonage AI Acceleration Suite solutions can be used together, or flexibly in different combinations, or individually according to application need. In addition, developers extend use cases and build specialized applications on top of AI Acceleration Suite solutions with open access to Vonage communications APIs for voice, video, SMS and messaging.
Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.
INNOVATION, SOFTWARE, FUTURE TECH
Businesswire | March 23, 2023
Postman, the world’s leading API Platform, today announced the general availability of Postman Flows, a visual tool for creating API applications. Postman Flows simplifies building software by using APIs as the building blocks, allowing anyone to produce workflows, integrations, and automations in a collaborative environment without needing to write a single line of code.
With Postman Flows, the company is leaning into demand for a low-code solution that lets people build software without extensive programming experience. Using tens of thousands of readily available APIs, business users can manipulate data with API calls and create workflows. This allows everyone, from financial analysts and customer service agents to senior business leaders, to devise solutions to problems they encounter every day.
“APIs are the building blocks of modern software. However, those blocks have not always been accessible to everyone,” said Abhinav Asthana, co-founder and CEO of Postman. “We are on a mission to change this. With more than 25 million users across every continent, we believe Postman can accomplish this at a massive scale so that any user, anywhere, can build and participate in today’s API-first world.”
Postman Flows makes it simple to construct API applications without needing to write code or fiddle with a command line. Inspired by the concept of “blocks” to form and visualize an application, users simply drag the blocks, build the application, and deploy the workflow. And Postman Flows leverages artificial intelligence (AI) to enable users to manipulate data returned by APIs by simply typing out what they want to do in natural language, making it easy for all. Hundreds of thousands of users have already built API applications using Postman Flows during its beta program.
“Postman Flows is the sweet spot for us, as it gives our non-technical team members a low-code tool to build, document, test, and implement an API workflow,” said Thomas Schlegel, distinguished engineer at Built Technologies. “We can accomplish tasks faster with fewer errors, and we look forward to maximizing these benefits across the organization.”
“Postman Flows makes prototyping and testing easy,” said Sid Verma, partner engineer at Notion. “Building connections visually is more intuitive and clear, which results in spending more time building and less time digging through code. I’m excited to see the future of Flows and Notion!”
Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners.