New Relic | August 10, 2022
New Relic , the observability company, today announced it has joined the Atlassian Platform Partner Program as part of the Atlassian Open DevOps solution that integrates Jira Software with popular DevOps tools. New Relic has integrated errors inbox with Jira Software to empower developers to easily access and set up full stack error tracking and software performance monitoring from inside Jira Software, Atlassian’s issue and project management tool. With this integration, developers can create Jira Software issues directly within errors inbox, the New Relic platform functionality for error tracking. This announcement coincides with the launch of the Jira Software toolchain page, which helps developer teams to discover and install DevOps tools to improve DevOps practices across their software development lifecycle.
“As applications grow more complex, developers need a system in place to proactively fix errors before the customer experience is impacted,” said Peter Pezaris, SVP, Strategy and User Experience at New Relic. “Errors inbox for Jira Software, which builds on the strong history between New Relic and Atlassian, makes developers’ lives easier by allowing them to get to the root cause faster with full error details — including stack traces — and alerts whenever a critical, customer-impacting error arises. Ticketing is made easier, too, as teams can instantly create Jira Software issues with all the right information, without leaving their error management workflow.”
Key benefits and capabilities of the New Relic and Jira Software integration include:
Track, triage, and resolve errors in one place: Errors are grouped and displayed on a single screen for visibility and easy triaging. Tackle errors across the full application stack with APM, RUM, Mobile, and Serverless (Lambda Functions) data tracked.
Resolve errors before impacting customers: Proactively review and triage errors before they affect customers. Get to the root cause faster with full error details, including stack traces and logs in context, provided in the error inbox.
Collaborate across teams: Squash bugs as a team with shared error visibility, shared comments, and an integration with Slack.
Create Jira Software issues with a click: With the new integration, set up templates and quickly file Jira Software issues containing error details, associated issues, and direct links to the stack trace and entities in New Relic for easy debugging.
“Atlassian and New Relic share a vision to improve the developer experience by meeting users where they are and allowing them to use the tools they know and love. “We are excited to include New Relic errors inbox as an app in the Jira Software toolchain page, which makes it easier for millions of users to discover and connect DevOps apps used throughout the software development lifecycle to fill gaps in the toolchain as their DevOps practices evolve.”
Bryant Lee, VP of Partnerships and Developer Experience at Atlassian
“We have been really impressed with how New Relic errors inbox offers a single place to track all the errors for the entire stack," said Mudit Mehta, Software Engineer II at Postman. "Errors inbox helps developers save time instead of looking and jumping through multiple tools for cloud-based or external error tracking. With the integration for Jira Software, I can quickly view an error and notify the right team members by filing a templated Jira Software issue in seconds without even leaving the New Relic platform.”
The Jira Software toolchain page is the latest collaboration between New Relic and Atlassian. The integration builds on the recent launch of the Bitbucket quickstart in New Relic Instant Observability, which gives engineers visibility into the health and performance of their Bitbucket pipelines to continuously improve and optimize their deployments. Developers can also connect Jira Software to New Relic alerts to help the right teams get the right information in the software development life cycle.
Errors inbox for Jira Software is available for free to all New Relic full platform users and Jira Cloud users. For more information, visit www.newrelic.com. Additional integrations for Atlassian’s Connect applications with errors inbox and other capabilities will be available later this year.
About New Relic
As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.
Cycle.io | August 05, 2022
Cycle.io, a low-ops application deployment platform, recently announced the Cycle Partner Program, and today we are happy to add Dev.Pro as one of our new Development Agency Partners. Our partnership empowers Dev.Pro development teams to build and deploy advanced solutions, products, and services efficiently on the Cycle Platform.
Dev.Pro, a US based software, custom development partner, works with customers across many industries using state of the art technologies. Dev.Pro enables their customers to grow by expediting time to market and delivering new products and features in a cost effective and efficient manner. This new partnership with Cycle expands the Dev.Pro portfolio and ensures that customers continue to have access to the latest solutions.
“The Cycle & Dev.Pro partnership is a natural fit for both organizations. Cycle offers a reliable, scalable, and feature rich platform; while Dev.Pro has the engineering expertise and experience to build and support even the most complex environments. ” Brian Agee, Chief Revenue Officer, Dev.Pro.
Cycle’s all-in-one platform has been used to deploy over a million containers, becoming the bridge between our partners' infrastructure and their code. The platform offers increased flexibility to scale their solutions utilizing Cycle’s rich set of features via the portal or through their powerful API.
“We are extremely excited to have Dev.Pro join our partner program. Dev.Pro has a reputation for having impressive engineering skills and outperforming customer expectations. Working with the Dev.Pro team over the course of the past six months indicates that this is only the tip of the iceberg”.
Karl Empey, Head of Sales, Cycle.io.
Cycle is the all-in-one low-ops platform built for deploying, scaling, and monitoring your websites, backends, and APIs. With automatic platform updates, standardized deployments, a powerful API, and bottleneck crushing automation—the platform offers batteries included, and no DevOps team required. Founded in 2015, the company is headquartered in Reno, NV.
Dev.Pro is a software development partner that allows innovative technology companies to amplify their growth ambitions and expedite time-to-market.Result-driven. Quality-obsessed. Dev.Pro builds teams that deliver a custom software development experience to meet any skillset, complexity, or scale. With a carefully curated staff of more than 850 highly skilled specialists, Dev.Pro offers a wide range of technical expertise including: Software Development, Cloud, DevOps, UI/UX Design, System Integration, Reporting/Analytics, and Manual/Automation Testing. Dev.Pro is a globally distributed company operating in 50+ countries spread across 5 continents.
Lucid Software | August 05, 2022
Lucid Software, a leading provider of visual collaboration software, today announced the ability for enterprise organizations to streamline their Lucid Slack app deployment by making both Lucidspark and Lucidchart for Slack available across the entire organization.
Slack is the collaboration hub that brings the right people, information, and tools together to get work done. These org-wide apps for Slack will enable customers to deploy Lucid products across their entire organization, regardless of the number of Slack workspaces. This makes it easy for users to quickly access Lucid Slack apps from wherever they're working, enabling more efficient collaboration and communication on Lucid documents right within Slack.
"Enterprise teams today are working across an ever-growing number of workstreams and applications, often hindering communication and innovation. "Our goal at Lucid is to work where teams work, and this org-wide deployment for Lucid Slack apps brings visual collaboration right to teams' existing workflows and therefore streamlining collaboration so teams can build the future even faster."
Dan Lawyer, chief product officer at Lucid
The Lucidspark and Lucidchart Slack apps make it easy for users to quickly share Lucid docs, set permissions, create new documents using Slack shortcuts, and push updates back to Lucid products right from Slack. By making the Lucid apps available across an entire organization's Slack workspaces, users can leverage these features to innovate, collaborate and align more effectively.
The enhanced apps for Slack build on Lucid's integrations with enterprise tech industry leaders, including Google, Atlassian and Microsoft. These integrations with the Lucid Visual Collaboration Suite make it possible for teams to maximize the value of their tech stack while simultaneously improving engagement and creativity.
About Lucid Software
Lucid Software Inc. offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture.