The Top 5 Examples of Robotic Process Automation Use Cases

Aditya Chakurkar | December 8, 2021 | 248 views

The_Top_5_Examples
Companies can use RPA to complete repetitive tasks in both the front office and back office. This article sheds light on some of the best robotic process automation examples in practice.

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”

Bill Gates

What’s the most effective solution to cope up with the constant hassle of minimizing costs and growing efficiencies for businesses?

That’s Robotic Process Automation (RPA). In this digitally dominating world, you’ll see many companies using RPA along with AI technology to take care of many tasks. In this article, we will discuss the top Robotic Process Automation examples in practice.

But before we dive into it, let’s take a quick look at some of the RPA applications.

Top Applications of Robotic Process Automation

The following are some of the top applications of RPA.

  • Financial services use RPA for audit management, automating account closings/openings, insurance claims processing, foreign exchange payments, etc.
  • Human Resource departments use RPA to simplify timesheet updating processes, onboarding/offboarding processes, employee information management, and various other HR tasks that can be automated.
  • RPA helps customer service teams improve their efficiency with a relatively low workforce. It manages auto approvals/rejections, e-signature verifications, documents management, etc.
  • Supply chain management uses RPA for shipment tracking, inventory management, order processing, payments, procurement, and more.
  • The accounting sector uses RPA to budget/report transactions, general/operation accounting, and more.
  • The healthcare industry relies on RPA for customer service, insurance claims management, billing, patient information updating, analytics, reporting, and more.


Top Robotic Process Automation Examples in Practice


We have seen how Robotic Process Automation can perform various tasks for companies from different industries. In an attempt to embrace digital transformation trends and enhance overall performance, companies around the globe are trusting RPA. Ultimately, it’s not that hard to find hundreds of Robotic Automation Process examples in practice. Here, we have listed the top five of them:


Example of RPA in Logistics and Supply Chain Management


The warehouse management and logistics sectors require a lot of paperwork. RPA can be the best solution for several challenges these industries face. For example, RPA powered-bots can be helpful in shipment tracking. They can send timely notifications on the shipment’s current location and reduce the human effort and time required to keep a tap on the delivery progress.

Furthermore, bots can effectively extract needed information from memos, notes, and letters related to a particular shipment. As a result, it reduces time in shipment processing and makes sure the shipment reaches the destination on time.


Robotic Process Automation Example in Insurance Industry


The biggest challenge for the insurance industry is processing claims on time. Management spends a lot of time handling the complaints associated with insurance claims. Insurance companies can define rules and use robotic process automation for claims verification. It results in the following benefits:
  • It reduces the claims processing time
  • It prevents fraudulent activities
  • It sends timely premium notifications
  • It takes care of client data transfer from underwriting to the CRM system


Example of Robotic Process Automation in Retail


Retail is one of the fastest-growing industries, and retail businesses are in great need of efficiency improvement. Several retail companies have started implementing RPA in their operations to reap the following benefits:
  • RPA-powered bots can effectively manage inventory and send timely updates on stock overflow or shortage
  • RPA helps manage the item return process
  • RPA reduces a lot of time by extracting SKU data and assisting businesses in categorizing different products


Robotic Process Automation Example in Information Technology


Robotic Process Automation has a lot to give to the evolving IT sector. Let’s take a look at some of the fantastic benefits the tech sector can get from RPA.

Automation testing is the top example of RPA in business. It saves significant time required for manual testing without much human interference. RPA can also set up the necessary environment for coders and cut the code generation time.


RPA Use Case in Employee Onboarding


The human resource industry looks at RPA as a technology with great potential to revolutionize it. RPA can bring a lot of efficiency and greater returns on investment for human resources and its branches.

A real-life example of RPA in employee onboarding is UiPath, — a software company based in New York, USA. Previously, the recruiting team had to spend much of their valuable time on paperwork required for employee management. 

After implementing RPA in their HR operations, several aspects of the employee onboarding process are automated without much human interference. For example, their bot can finish onboarding documentation in one-sixth of the time taken by humans. This allows chief human resource officers and other HR executives to focus on other essential tasks.


Conclusion

RPA is so powerful that it can double the profit margins of businesses across various industries. As a result, it is getting a lot of attention from all over the globe, and companies are looking forward to implementing RPA into their operations.

Apart from the above-mentioned RPA benefits, the best thing about RPA is its faster deployment cycle. It is easy to deploy and learn compared to other automation systems.

And thus, it’s always a good decision to find the RPA experts for your business and count on them for planning, mapping, and developing RPA solutions for your business.

In the long term, artificial intelligence and automation are going to take over much of what gives humans a feeling of purpose.”

Matt Bellamy


Frequently Asked Questions


Which are the most prominent companies using Robotic Process Automation?

RPA has gained a significant reputation across all industries for its excellent benefits. Even the big names in the business world rely on RPA for their operations. Here are the names of the biggest companies that use RPA:
  • AT&T
  • Coca Cola
  • Phillips
  • Walmart
  • Lyft


Which are the top RPA companies?

The following are the best RPA companies in terms of popularity:
  • UiPath
  • Softomotive
  • VisualCron
  • AntWorks
  • Atago


What are the most common challenges in RPA?

Before implementing RPA into your business, it is necessary to address the following common challenges related to RPA:
  • Choosing the proper process to use RPA
  • Set realistic expectations from RPA
  • Employee Onboarding and resistance

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