The role of technology in the future of SMEs

SMEs are the drivers of global economy. They account for between 60-70% of global employment and 50% of global GPD.

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CIIC is a web design and hosting company. We specialize in high quality web site design and the web site hosting. We offer our clients unparalleled customer service for small to medium-sized industrial companies at prices they can afford. Despite our small size we still offer the same 24/7/365 support that is needed from a web hosting company. If fact we do better because rather than calling an 800 support line were they are unlikely to actually know your account, when clients call us we know their needs and can help solve their problem right away.

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Application Development Platform

DevSecOps for APIs: Security Tools for Development Pipeline

Article | March 1, 2024

Discover the critical integration of security tools into the API development lifecycle for exploration of API DevSecOps. Learn how leading providers are shaping the future of secure API integration. Contents 1. What is API DevSecOps? 2. Ensuring API Security Within DevSecOps Framework 3. Why API Security is Important in 2024 4. Top Providers in DevSecOps for APIs 4.1. Postman 4.2. WSO2 API Manager 4.3. Stoplight 4.4. Jitterbit 4.5. Tray.io 4.6. Workato 4.7. SnapLogic Intelligent Integration Platform 4.8. Kong API Gateway 4.9. CData Arc 4.10. Parasoft SOAtest 5. Wrap Up 1. What is API DevSecOps? API DevSecOps marks a significant evolution in cybersecurity, intertwining security deeply within the API development lifecycle. This approach, a natural extension of DevSecOps, mandates that security is not an add-on but a fundamental, integrated component from the outset of API design and development. It shifts the paradigm from reactive security measures to proactive, embedding security considerations and tests throughout the continuous integration and deployment (CI/CD) processes. This integration ensures that vulnerabilities are addressed promptly, fostering a security culture among all team members. API DevSecOps enhances the security of digital architectures and reinforces the collective responsibility of developers, security specialists, and operations teams to maintain robust security standards. API security within the DevSecOps framework represents a cultural and technological shift towards more secure, resilient, and trustworthy software development in an increasingly API-driven world. 2. Ensuring API Security Within DevSecOps Framework In the digital ecosystem, application programming interfaces have transformed from mere technical tools to the foundational pillars of modern software architecture. In the hustle to foster innovation and accelerate development cycles, organizations are often guilty of relegating API security to an afterthought. APIs must undergo a paradigm shift in their perception from being backstage tech to front-and-center of our security consciousness. In the triad of confidentiality, integrity, and availability (CIA), API security directly influences each pillar. Integrating API Security in DevSecOps: API Security Best Practices DevSecOps, a methodology uniting development, security, and operations through agile practices, offers a robust framework for safeguarding APIs. Unlike traditional monolithic security models, DevSecOps ingrains security into the DevOps toolchain and culture, mandating security as a critical component of application development. Integrating API security within the DevSecOps pipeline involves several domains: Risk Assessment and Prevention: Start by conducting a comprehensive risk analysis of the API ecosystem. Identify potential attack surfaces and employ preventive measures such as rate limiting, authentication, and encryption. Consistent Monitoring and Response: Real-time monitoring for malicious activity is indispensable. Anomalous behavior should trigger responsive actions, from automatic lockdowns to detailed forensic investigations. Secure by Design: Developers must understand the importance of building secure API endpoints from the ground up. This means adhering to industry best practices, employing standardized frameworks, and coding defensively. The principles of DevSecOps for APIs are rooted in agility, continuous integration and deployment. This empowers development teams to move fast, react and adapt quickly to emerging threats. 3. Why API Security is Important in 2024 In 2024, the security of APIs will emerge as a crucial element in safeguarding digital integrity and fostering confidence. APIs, essential for facilitating digital communication and promoting innovation in several fields, including e-commerce and the Internet of Things, present significant security vulnerabilities. With the potential for hackers to exploit these vulnerabilities and the complexity of modern cyber threats, including tactics such as state-sponsored espionage and ransomware, the requirement for advanced security methods beyond traditional firewalls and passwords becomes urgent. To ensure the security of APIs, authentication methods like OAuth, encryption, and tokenization must be used to protect data while it is being transmitted. API gateways are crucial in managing traffic, validating real-time requests, and enhancing overall security. Following the best practices for securing APIs in a DevOps environment, along with integrating DevSecOps tools with systems, gives way to successful businesses. 4. Top Providers in DevSecOps for APIs Below are the DevSecOps tools for providing security within the development pipeline: 4.1. Postman Postman, recognized as the foremost API platform globally, has redefined the paradigm of API development by simplifying every aspect of the process. Its efficiency accelerates the creation of superior APIs, catering to the diverse needs of over 30 million developers and 500,000 organizations worldwide. With a suite of comprehensive features, Postman facilitates seamless collaboration among teams, ensuring that APIs are built faster and adhere to the highest standards of quality and governance. Postman's widespread trust among Fortune 500 companies and millions of developers highlights its scalability and dependability. Through robust collaboration tools, Postman fosters teamwork, driving innovation and productivity across distributed teams. In essence, Postman empowers organizations to unleash their full potential in the digital realm through agile, high-quality API development. 4.2. WSO2 API Manager Delivering seamless and secure experiences for all users is paramount, whether they are employees, consumers, business customers, or partners. At the core of exceptional digital experiences lies identity and access management (IAM), and WSO2 offers the flexible and extensible IAM solution needed to realize this vision. Whether it's enabling consumer-facing applications (B2C), facilitating secure access for business customers (B2B), or accelerating government digital transformation (G2C), WSO2's IAM solutions cater to diverse use cases. With features like passwordless authentication and seamless app integration, WSO2 enhances workforce productivity while maintaining robust security standards. Additionally, WSO2's API Access Management solutions protect critical APIs by enforcing authentication, authorization, federation, and privacy, ensuring effective and efficient API security at any scale. 4.3. Spotlight Spotlight stands as one of the top DevSecOps API tools in security providing, fast-paced world of technology and offering a suite of trusted tools that empower software development teams worldwide. These tools provide comprehensive visibility into end-to-end quality, covering test management, automation, the API development lifecycle, and application stability. With award-winning products like SwaggerHub, TestComplete, and ReadyAPI, Spotlight ensures that each software release surpasses the previous one in terms of quality and reliability. Through an active peer-to-peer community and a commitment to ethical corporate practices, Spotlight meets and exceeds customer expectations, making a positive impact in the communities it serves. 4.4. Jitterbit Rooted in iPaaS and driven by a bold hyper-automation vision, Jitterbit is at the forefront of integrating critical business processes and fostering innovative application development. Its mission is to empower enterprises of all sizes to accelerate their digital journey and scale their businesses by delivering the needed experiences and insights. The solutions and services cater to industry-standard use cases and bespoke scenarios, empowering business leaders to enhance productivity, mitigate risk, boost revenue, and create exceptional customer and employee experiences. An award-winning low-code integration platform connects systems and applications, manages APIs, and handles EDI transactions. Vinyl, its enterprise low-code application development platform, also enables the creation of scalable, end-to-end, secure enterprise applications. 4.5. Tray.io Tray.io stands at the forefront of the integration platform as a service (iPaaS) industry, redefining the paradigms of IT and business process automation with its pioneering Universal Automation Cloud. Distinguished by its AI-powered capabilities, this platform accelerates the integration process from months to days, facilitating a seamless connection between diverse systems and processes. Tray.io's solution is designed to simplify the enterprise tech stack and dismantle departmental barriers, thereby expediting digital transformation across organizations. The platform's commitment to composability, elasticity, observability, governance, security, and control ensures that enterprises can develop and scale their integrations and automation collaboratively and efficiently, underpinning Tray.io's position as a leader in driving next-generation digital initiatives. 4.6. Workato Workato emerges as a revolutionary force in AI-powered enterprise automation, offering a solution that accelerates the creation and implementation of automation by a factor of ten compared to traditional platforms. The platform's security and governance features are best-in-class, ensuring enterprises can scale confidently knowing their performance and availability needs are met without compromise. Esteemed by over 17,000 global brands such as Broadcom, Intuit, and Box, Workato's reputation for enabling rapid, secure, and scalable enterprise automation is well-founded. Moreover, its API management features offer a centralized platform for securely creating, managing, and governing APIs, enhancing operational efficiency and decision-making with real-time insights. 4.7. SnapLogic Intelligent Integration Platform SnapLogic Intelligent Integration Platform (IIP) epitomizes API management and development, presenting a robust platform that empowers enterprises to scale their API strategies efficiently. By offering a comprehensive self-service solution, IIP enables the seamless creation, management, and security of API integrations, unlocking the potential of microservices, data, and applications. SnapLogic platform represents a transformative approach to API management and development, offering a scalable, secure, and user-friendly platform that supports enterprises in harnessing the full potential of their digital resources. A well-orchestrated API management strategy via SnapLogic brings numerous benefits, including robust security and governance mechanisms that allow for the organization-wide application of custom or pre-built security policies. These policies safeguard APIs and streamline their roll-out, significantly reducing the risk of service disruptions due to security lapses. 4.8. Kong API Gateway Kong API Gateway represents a transformative force in API management, setting a benchmark for companies aiming to adopt an API-first approach. Its unified, cloud-native API platform stands out for its ease of use and versatility, which makes it capable of operating seamlessly across any environment. This agility fosters developer productivity, ensures the automation of security measures and enhances API and microservices performance at scale. It addresses critical industry challenges, including the increased risk of breaches due to custom code for authentication and authorization, the difficulty in identifying security threats amidst the proliferation of services, and the slow resolution time for identifying compliance violations and service disruptions. The Kong API Gateway platform facilitates robust security, governance, and compliance measures by offering visibility and empowering application teams. 4.9. CData Arc CData Software revolutionizes data accessibility by providing a seamless, efficient way to expose data through APIs from a multitude of sources like SQL Server, MySQL, MongoDB, and more. Their API Server allows for easy creation and management of APIs, supporting formats such as OData, REST, JSON, and SOAP, ensuring data can be published across various platforms, including cloud environments. Key features include comprehensive API management with monitoring, logging, and rate limiting, along with robust security protocols like SSL encryption and access control. This platform enables rapid API deployment without extensive coding, facilitating secure, scalable, and efficient data integration across applications and systems. 4.10. Parasoft SOAtest Parasoft streamlines the process of delivering secure, reliable, and compliant software through its integrated suite of automated testing tools, catering to embedded, enterprise, and IoT markets.. This suite encompasses everything from deep code analysis and unit testing to web UI and API testing, service virtualization, and complete code coverage, efficiently integrating these elements into the delivery pipeline. Parasoft offers security testing on APIs, designed to uncover security vulnerabilities and misconfigurations in APIs that could expose sensitive business functions to attackers. Parasoft's approach to API security testing is comprehensive, enabling testers to embed security within QA functional testing to identify and mitigate risks proactively. 5. Wrap Up The future of DevSecOps tools for APIs promises advancements such as AI-driven solutions and the shift-left security' method, which involves including security considerations in DevOps pipeline in the API design process.. The primary objective of these innovations is to proactively identify and address vulnerabilities and cultivate a development culture that highly emphasizes security. Within the intricate digital transformation process, API security emerges as a pivotal and dynamic obstacle that necessitates ongoing attentiveness and ingenuity. Therefore, ensuring the security of APIs is of utmost importance to maintain connectivity and security in an ever-more digitalized society.

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Software

Application Development Best Practices for Improved Efficiency

Article | February 23, 2024

Explore the best practices for app development, from Agile to cloud integration, that guarantee efficiency and innovation in every project. Step into the future of app development with confidence. Contents 1. Introduction to Advanced Application Development 2. Top 10 Best Practices for App Development with Their Market Insights 2.1. Adopt Agile Methodologies 2.2. Prioritize Code Quality and Standards 2.3. Leverage Cloud Technologies 2.4. Implement Robust Security Practices 2.5. Encourage Team Collaboration and Communication 2.6. Adopt Test-Driven Development 2.7. Utilize Performance Monitoring Tools 2.8. Foster a Culture of Continuous Learning 2.9. Engage in Regular Code Reviews 2.10. Prioritize Accessibility 3. Final Thoughts 1. Introduction to Advanced Application Development Maintaining a competitive edge in the dynamic arena of application development necessitates more than mere technical proficiency. It entails a thorough comprehension of emergent trends, including but not limited to cloud computing, DevOps, and microservices. These technologies provide resolutions to current and everyday challenges while introducing novel prospects for advancement and effectiveness. For instance, cloud computing offers scalable resources that can substantially diminish the duration and expense of the development process. Similarly, the implementation of DevOps methodologies cultivates an environment wherein the development and operations departments work in tandem to produce goods more expeditiously and dependably. The utilization of microservices architecture facilitates the creation of applications that are exceptionally scalable and easy to maintain, thus augmenting the capacity to promptly adapt to shifts in the market. The strategic application development methodology of these advancements is crucial for technology executives to propel growth and attain a competitive edge in the contemporary digital era. 2. Top 10 Best Practices for App Development with Their Market Insights Businesses can benefit greatly from the app economy, as it provides numerous potential for increased customer interaction, higher conversion rates, and revenue development. However, since the number of apps continues to increase rapidly, the level of competition has become more intense than ever before. In order to excel and achieve success, developers must embrace optimal methodologies that guarantee technical superiority with market demands. Below is an in-depth exploration of the 10 most effective strategies for app development, with each strategy being accompanied by market insights. 2.1. Adopt Agile Methodologies In the transforming digital market, the rigidity of traditional project management has been outshoned by the flexibility and customer-centric focus of Agile. It's not just a buzzword; it's a proven path to creating applications that resonate with users. By breaking development into manageable iterations and fostering an environment of rapid feedback and adaptation, Agile methodologies ensure that the team remains responsive to change and aligned with customer needs. Companies that have embraced Agile have seen an average revenue and profit increase of 60%, while Agile methodologies have contributed to the success of 98% of businesses. 2.2. Prioritize Code Quality and Standards High-quality code is the backbone of a high-performing application. It ensures maintainability, reduces bugs, and lays the foundation for future enhancements. By adhering to coding standards, conducting regular code reviews, and continually seeking to improve techniques, one can cultivate a culture of excellence that translates into a seamless user experience. According to a recent report by CISQ, the estimated cost of poor software quality in the U.S. in 2022 was at least $2.41 trillion. 2.3. Leverage Cloud Technologies Gone are the days of bulky on-premise servers and infrastructure limitations. Cloud technologies provide an elastic, scalable, and cost-efficient solution for app deployment. Integrating the development process with cloud services spurs innovation and streamlines operations, making it a best practice in app development, enabling the application to handle large workloads with ease and ensuring that the solution is future-proof. The global cloud migration services market was valued at USD 11.7 billion in 2022 and is anticipated to expand at a CAGR of 25.9% from 2023 to 2030. 2.4. Implement Robust Security Practices Cybersecurity must be at the forefront of any app development strategy. With a rise in data breaches and regulatory scrutiny, it's vital to bake application development security best practices into the development process from the start. This implies assessing threats, following secure coding standards, and regularly testing for vulnerabilities. By taking a proactive stance on security, businesses can safeguard their applications and, hence, boost customer retention. According to a 2023 report, the annual cost of a data breach showed the global average cost of a data breach reached $4.45 million in 2023 —an all-time high for the report and a 15% increase over the last 3 years. 2.5. Encourage Team Collaboration and Communication Successful application development is a team sport and clear communication is the winning factor. Encourage open dialogue, cross-functional teams, and app development tools that facilitate collaboration. When developers, designers, and stakeholders are on the same page, the end product is delivered faster and harmonizes with the vision and goals of the organization. According to a report by Fierce Inc., 86% of employees and executives find poor collaboration to be one of the main reasons behind workplace failures. 2.6. Adopt Test-Driven Development (TDD) Test-driven development flips the traditional development process, with testing taking the lead role during development. It ensures that the application meets functional requirements and that bugs are caught early, significantly reducing the time spent on debugging. TDD allows the crafting of more modular, reliable, and maintainable code, supercharging development efficiency. In a survey of 24 professional programmers, 80% considered test-driven development to be an effective practice, and 78% claimed that TDD performance leads to application development optimization for productivity. 2.7. Utilize Performance Monitoring Tools Understanding how applications perform in the wild is crucial for ensuring a positive user experience. Performance monitoring tools provide insights into speed, responsiveness, and errors, allowing us to address issues and optimize applications proactively. By continuously monitoring performance, one will be able to uncover bottlenecks and fine-tune the app for peak operational excellence. The global monitoring tools market was valued at USD 26.05 billion in 2022 and is expected to grow at a compound annual growth rate of 18.0% from 2023 to 2030. 2.8. Foster a Culture of Continuous Learning The technology landscape is in a constant state of flux, and app developers must be lifelong learners. By providing ongoing training and creating a culture that values curiosity and innovation, equip teams with the expertise to adapt to new tools, languages, and methodologies. Continuous learning is not just an individual pursuit but an organizational imperative for staying competitive. 94% of employees would stay at a company longer if it invested in their career development. 2.9. Engage in Regular Code Reviews Code reviews are where the actual magic happens. They present an opportunity for knowledge sharing, identifying best practices, and maintaining consistency across the codebase. Code reviews, testing and automation testing also act as a quality gate, where potential issues can be identified and addressed before they cascade further into the development process. Software testing market size accounts for about USD 45 billion, while application testing accounts for 54.3% of market share in testing. 2.10. Prioritize Accessibility Digital accessibility should never be an afterthought in application development. Creating accessible apps for all users, including those with disabilities, broadens businesses' market while reflecting their commitment to inclusivity. Implementing best practices in application development for accessibility from the outset leads to a more engaging and user-friendly application for all. The Web Content Accessibility Guidelines (WCAG) provide best practices and guidelines for digital accessibility and by following these, mobile app developers can ensure their apps meet the unique needs of users with diverse abilities. According to World Health Organization statistics, as of 2023, around 1.3 billion individuals experienced significant disabilities, which constituted 16% of the global population. 3. Final Thoughts In software development best practices, compliance with established software development standards and best practices is a necessity for organizations seeking to maintain their significance and longevity. The aforementioned practicespromote the development of resilient and user-centric applications, cultivatinga setting that prioritizes excellence, productivity, and innovation. These procedures will continue to change over time as a result of technological advancements, shifts in consumer demands, and the unwavering pursuit of excellence in the digital sphere. Embracing these principles establishes a robust framework that enables organizations to effectively navigate the obstacles that may arise in the digital ecosystem of the future. The incorporation of smart intelligencein streamlining appdevelopment is expected to advance significantly in the future, resulting in unparalleled levels of personalized user experiences and predictive analytics. The emergence of quantum computing will bring about an additional paradigm shift in processing capabilities, empowering programmers to more effectively resolve intricate problems. Furthermore, in an effort to harmonize technological progress, green coding practices and eco-friendly application frameworks will become increasingly prominent as sustainability becomes a primary concern. Maintaining awareness of these trends and consistently adjusting to the swiftly changing digital environment will be essential for both enterprises and software developers.

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Application Development Platform

Essential Books for Advanced Application Developers in 2024

Article | February 29, 2024

Discover the top 10 application development books for 2024, featuring essential reads for application developers in 2024. Stay ahead in tech and sharpen your skills with these latest concepts. Contents 1. Introduction to Developer Reads 2. Top 10 Application Developer Books to Read in 2024 2.1. Kotlin and Android Development, Featuring Jetpack 2.2. Rapid Application Development with AWS Amplify 2.3. Rust Web Development: With warp, tokio, and reqwest 2.4. Mobile Applications Development 2.5. Web Development with Blazor 2.6. Modern Full-Stack Development 2.7. Angular Projects 2.8. ASP.NET Core 5 and React 2.9. Building Low-Code Applications with Mendix 2.10. Real-World Next.js 3. Wrap Up 1. Introduction to Developer Reads The world of application and mobile development has always been on a steep trajectory of innovation and transformation. Today, it's driven by rapidly evolving technologies, changing user expectations, and increasing demands for seamless, integrated experiences. Within the virtual halls of developer books, readers can immerse themselves in insightful articles that provide expert analysis and detailed guides, keeping pace with the technology's rapid evolution. Methodical tutorials and hands-on experiences are a must to arm developers with the skills necessary to surmount programming challenges across a plethora of languages and frameworks. 2. Top 10 Application Developer Books to Read in 2024 In an era where technology emerges at lightning speed, staying updated with the latest app development tools is crucial for any software developer. Here are the top 10 application developer books listed — the books that every software developer should read —for a comprehensive overview of books that cover a range of topics, including mobile and web application development, low-code platforms, and full-stack development strategies. These books are essential for developers aiming to refine their skills and budding coders in the development world. 2.1.Kotlin and Android Development, Featuring Jetpack Author: Michael Fazio Kotlin and Android Development, featuring Jetpack, is among the top books for software developers aiming to master the art of building native Android apps using Kotlin and Jetpack's comprehensive suite of tools, libraries, and methodologies. This Android app development book introduces the modern approach to development, enabling the creation of more efficient, resilient applications. Key inclusions: Strategies for developing efficient, resilient Android views using fragments and view models. Techniques for quick and reliable data persistence using Room, along with best data sharing and management practices. A comprehensive guide to writing null-safe code in Kotlin, reducing boilerplate, and enhancing code readability and maintainability. Detailed instructions for building two complete Android applications, 'Penny Drop' and the 'Android Baseball League' app, illustrate the real-world application of concepts. Insights into navigation, including using a navigation drawer and Android app links, to create a seamless app experience. 2.2.Rapid Application Development with AWS Amplify Author: Adrian Leung Rapid Application Development with AWS Amplify guides application developers in 2024 on the AWS Amplify framework to craft scalable, cloud-native applications for both web and mobile platforms. This Rapid App Development (RAD) resource meticulously details the process of building progressive web apps using React and cross-platform mobile applications with React Native in TypeScript, offering a seamless integration with the AWS ecosystem. Key learnings include: Developing React and React Native applications utilizing Amplify and TypeScript. Utilizing pre-built Amplify UI components for swift app prototyping. Incorporating user management and authentication seamlessly into your applications. Crafting and managing GraphQL APIs for dynamic data handling. Configuring a custom domain name and efficiently managing app content with the Amplify Admin UI. 2.3.Rust Web Development: With warp, tokio, and reqwest Author: Bastian Gruber The book, listed as the best app development book for individuals, is keen on exploring the world of mobile app development through the versatile Python programming language and the innovative Kivy framework. This book is structured to cater to both beginners and seasoned programmers by starting with the basics of Python and gradually progressing to more advanced mobile application development concepts. Key highlights of the book include: A thorough introduction to Python programming, setting a strong foundation for beginners. Detailed exploration of mobile app development using the Kivy framework. Interactive learning approach with questions and exercises in every chapter. Inclusion of hands-on projects towards the end, aimed at enhancing programming and project development skills. 2.4.Mobile Applications Development Author: Tarkeshwar Barua, Ruchi Doshi, Kamal Kant Hiran This book, among many other best programming books, is structured to cater to both beginners and seasoned programmers by starting with the basics of Python and gradually progressing to more advanced mobile application development concepts. The utilization of the Kivy framework is emphasized throughout, showcasing its potential for creating multi platform applications. Key highlights of the book include: A thorough introduction to Python programming, setting a strong foundation for beginners. Detailed exploration of mobile app development using the Kivy framework. Interactive learning approach with questions and exercises in every chapter. Inclusion of hands on projects towards the end, aimed at enhancing programming and project development skills. 2.5.Web Development with Blazor Author: Jimmy Engström Engström Web Development with Blazor: A hands on guide for .NET developers to build interactive UIs with C# is like a roadmap for application developers in 2024, looking to harness the innovative capabilities of Blazor for creating modern web applications using C#. This web development book delineates a clear path from understanding the fundamentals of Blazor to deploying production ready applications, making it an indispensable resource for .NET developers aspiring to expand their web development toolkit. Key learnings include: Mastery of Blazor Server and Blazor WebAssembly for building interactive web UIs without JavaScript. Insight into the nuances between server side and client side Blazor projects. Integration and utilization of Entity Framework for efficient data management. Exploration of JavaScript libraries within Blazor applications for extended functionality. Techniques for debugging, testing with bUnit, and deploying Blazor applications to production environments. 2.6.Modern Full Stack Development Author: Frank Zammetti The book is considered the best software book among others, providing guidance for web developers looking to elevate their application development skills to the next level. This book for Full Stack Development meticulously unfolds the synergistic power of utilizing TypeScript, React, Node.js, Webpack, and Docker together, creating a modern development stack that addresses the common shortcomings of JavaScript while leveraging its strengths. Key takeaways include: A project's initiation and logical structuring. User interface development with React and enhancing it with Material UI. Real time client server communication with WebSockets. REST API creation with Node.js and Express. Application packaging for optimized delivery with Webpack. Application deployment with Docker for simplified distribution. 2.7.Angular Projects Author: Aristeidis Bampakos Angular Projects: Build modern web apps in Angular 16 with 10 different projects and cutting edge technologies is a uniquely structured book that empowers Angular developers to expand their skills through hands on experience with real world projects. This mobile applications development book stands out by focusing on project based learning, where each chapter introduces a new application that integrates Angular with various libraries and tools, showcasing the vast potential and versatility of Angular in modern web development. Key learnings include: Efficiently setting up Angular applications with Angular CLI and Nx Console. Enhancing user experience with PWA techniques and SEO friendly server side rendering. Leveraging typed reactive forms for robust issue management systems. Developing mobile applications focusing on Ionic and exploring desktop apps with Electron. Utilizing Angular CDK and Angular CLI to build custom UI libraries and schematics. 2.8.ASP.NET Core 5 and React Author: Carl Rippon This book, one of the best books to read for software developers, is designed to empower web developers with the knowledge to build robust, cloud ready, and professional web applications leveraging the latest advancements in the .NET 5 framework and React.js, coupled with the deployment capabilities of Microsoft Azure. The book covers the React ecosystem's latest features, including function based components, React Router, and Redux for state management. Key learnings include: Building and securing RESTful APIs with .NET 5. Creating interactive and maintainable React components using TypeScript and Hooks. Styling React components with Emotion.js and managing state with Redux. Writing reliable unit tests for both the frontend and backend. Implementing CI/CD processes with Azure DevOps for deployment on Azure. 2.9.Building Low-Code Applications with Mendix Author: Bryan Kenneweg, Imran Kasam, Micah McMullen, Michael Guido One of the best software development books to read, Building Low-Code Applications with Mendix is tailored for tech-savvy business analysts, citizen developers, and seasoned programmers alike, aiming to streamline the application development process through Mendix, a leading low-code platform. The book offers a look into the principles of low-code development, showcasing how Mendix's drag-and-drop components and model-driven logic facilitate the rapid creation of web and mobile applications without the intricacies of traditional coding. It’s rich pedagogy comprises of: A solid foundation in low-code development and the advantages it offers in software solution delivery. Mastery over Mendix's features for rapid application development, from design to delivery. The construction of a fully functional web application that aligns with specific business requirements. Insights into data management, APIs, error handling, and debugging within the Mendix ecosystem. 2.10.Real-World Next.js Author: Michele Riva Real-World Next.js: Build scalable, high-performance, and modern web applications using Next.js. The React framework for production is a crucial resource for web and app developers in 2024, eager to leverage Next.js for creating robust web applications that don't compromise on performance, user experience, or developer satisfaction. This book covers the breadth of Next.js capabilities, from basics to advanced features, making it an indispensable guide for developers looking to enhance their React skills with scalable and maintainable full-stack applications. Key learnings include: Mastery of Next.js is essential for rapid application development. Insight into scalable architecture creation and optimal rendering strategy selection for your projects. Techniques for writing both unit and integration tests in Next.js applications. An understanding of Next.js' powerful routing system and built-in components. Strategies for building modern architectures using Next.js with GraphCMS or any headless CMS. 3.Wrap Up A curated guide, this article assists developers in remaining abreast of the swiftly changing technological environment. It presents a collection of indispensable and ultimate developer reading list encompassing a wide range of frameworks, languages, methodologies, and contemporary web development utilizing Next.js. Every book has been meticulously selected with the intention of augmenting the reader's repertoire of abilities to construct scalable, high-performing applications utilizing the most recent technologies. Looking ahead, application development is set to become even more diverse and innovative. As developers, embracing new languages, frameworks, and paradigms will be key to adapting and thriving. These must-read books for software developers listed in the article will prepare you for the current trends, laying the groundwork for understanding future developments in the tech world. Continuous learning through such comprehensive resources will undoubtedly set the stage for groundbreaking applications and solutions in the years to come.

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Application Development Platform

Transforming Development Workflows with Integrated Environments

Article | March 1, 2024

From coding to CI/CD integration, the future of integrated development environments plays a pivotal role of open-source communities. Learn about the top IDE providers leading in the tech industry. Contents 1. Introduction 2. The Strategic Importance of IDEs in Accelerating Development 3. Synergy with Modern Development Practices 3.1. Integrating IDEs with CI/CD Pipelines 3.2. Enhancing Agile Methodologies through Collaborative IDE Features 4. The New Frontier: IDE Integration with Microservices and Containers 4.1. Streamlining Microservices Development and Management within IDEs 4.2. Containerization Tools and Their Seamless Integration in Development environments 5. Top IDE Providers for Smooth Development 5.1. LANSA 5.2. Embarcadero Technologies 5.3. Idera, Inc. 5.4. Developer Express, Inc. 5.5. Devart 5.6. Eclipse Foundation 5.7. Mirantis 5.8. Wolfram 5.9. KDE 5.10. Qt Group 6. Final Thoughts 1. Introduction Integrated development environments(IDEs) serve as command centers for programmers due to the centralized nature of their platforms, facilitating the coding process. IDEs are the software programs that combine all the necessary software tools for development, thus streamlining workflow and management in integrated environments. Integrated development environments serve as critical platforms, enabling developers and engineers to solve and ease the complexities of programming with greater efficiency and precision. Historically, IDEs have evolved from basic text editors to sophisticated suites that support the intricate processes of software creation. Today, they are at a pivotal point of transformation, driven by technological advancements and the increasing demand for rapid innovation. This evolution is reshaping development workflows, aligning with the trends towards microservices and containerization, and enhancing collaborative efforts among developers. 2. The Strategic Importance of IDEs in Accelerating Development The importance of IDEs extends beyond mere convenience tools for coding; they are fundamental to the strategic decisions of technology companies. IDEs have significantly influenced the software development community by offering tools that facilitate the coding process. However, IDEs have assumed a new strategic function in the current era of digitalization, where time to market can determine the success or failure of a product. They must facilitate seamless integration with other systems, efficient debugging, and rapid prototyping, abilities that are not essential. Key Features of IDEs: Integrated development environments incorporate sophisticated code editors that provide functionality such as code navigation, syntax highlighting, and auto completion. It guarantees a streamlined coding process with a reduction in errors. Integrated tools simplify the debugging process by enabling programmers to rapidly identify and resolve issues within the code. Standard features include breakpoints, step-by-step debugging tools, and real-time variable investigation. Integrated development environments streamline the build procedure by automating it, thereby decreasing the probability of build errors. This aspect holds significant importance, especially in the context of larger initiatives that involve intricate dependencies. Version control integration is a common feature of IDEs. This integration enables developers to access change tracking, code repository administration, and collaborative functionalities, such as Git. Integrated development environments simplify the process of navigating between projects. Intelligent code suggestions and project-wide search capabilities enable developers to efficiently locate files and functions. Inbuilt code profiling and analysis tools facilitate performance optimization. Identifying bottlenecks and optimizing code for greater efficacy is a capability of developers. Coalescing the development stack, minimizing configuration overheads, intelligent automation are among the other features aiding in acceleration of development. 3. Synergy with Modern Development Practices Contemporary integrated development environments are outfitted with functionalities that mirror the current paradigm shift towards DevOps and serve as catalysts for the said shift. Contemporary integrated IDEs must feature real-time feedback loops in order to support the iterative development that Agile methodologies and continuous integration/delivery (CI/CD) require. By conserving time but substantially diminishing the cognitive burden on developers, these loops enable them to concentrate on constructing optimal software. 42.73% of professional developers use popular Node.js frameworks, libraries, tools, and IDEs, indicating a significant adoption of IDEs in specific programming language communities 3.1. Integrating IDEs with CI/CD Pipelines The integration and deployment of IDEs in CI/CD pipelines is a game-changer. It's more than just having an interface where a developer can check the status of a build. It is now about having a seamless experience where code is written, checked, built, tested, and deployed without the developer stepping out of the IDE. This integration reduces context switching, thereby saving precious time and maintaining the creative rhythm of development. The benefits of integrating IDEs with CI/CD pipelines includes significantly tightening of feedback loops, allowing for rapid bug detection and fixing. Key prerequisites for this integration include a properly configured development environment, version control synchronization, and an operational CI/CD tool. Developers should ensure their IDEs are seamlessly connected to version control systems like Git and the CI/CD pipeline, allowing for real-time tracking, committing of changes, and direct feedback within the development environment. With proper configuration and implementation, IDE-CI/CD integration can bring significant agility and reliability to the software development process. So, it is important for developers continuously monitor and optimize their CI/CD pipelines for better performance. 3.2. Enhancing Agile Methodologies through Collaborative IDE Features Agile methodologies have revolutionized software development, emphasizing collaboration and continuous improvement. Real-time Code Collaboration: IDEs offer real-time code collaboration features that allow multiple developers to work on the same codebase simultaneously. This fosters collaboration and speeds up development. Integrated Communication Tools: IDEs often come with integrated communication tools, such as chat or video conferencing, which facilitate quick and efficient communication within teams. Code Review and Feedback: Code review and feedback are crucial components of Agile methodologies. With IDEs, code review can be done in real-time, and feedback can be given directly within the IDE. Continuous Integration: As discussed earlier, IDEs integrated with CI/CD pipelines enable continuous integration, where changes are tested and merged into the main codebase frequently. This ensures that issues are caught early on and resolved quickly. By incorporating these collaborative features into their development process through IDEs, teams can effectively embrace Agile methodologies and deliver high-quality software efficiently. The global integrated development environment software market is expected to grow at a CAGR of 22% in the forecast period of 2024-2032. Modern IDEs prioritize collaboration, often featuring live sharing, code reviews, and instant messaging to foster tight-knit development teams. These features support agile methodologies and cultivate a real-time development ecosystem. They offer features that allow developers to share and collaborate on code in real-time. These collaborative features break down barriers to teamwork, promoting a dev-culture where the collective expertise of the team is harnessed at each line of code. 4. The New Frontier: IDE Integration with Microservices and Containers The convergence of microservices and containerization within IDEs marks a significant shift towards more modular, scalable, and maintainable in the synergy of software development practices. This integration simplifies the development and deployment processes aligning with the industry's move towards DevOps practices, facilitating continuous integration and delivery (CI/CD) pipelines for faster and more reliable software releases. 4.1. Streamlining Microservices Development and Management within IDEs The adoption of microservices architecture necessitates advanced orchestration capabilities to manage the complexity of multiple, interconnected services effectively. Integrated development environments that incorporate microservices support provide developers with a comprehensive overview of their application architecture, enhancing the efficiency of service creation and management. 4.2. Containerization Tools and Its Integration in Development In the prevailing container-first approach, IDEs serve as pivotal platforms for container orchestration. Through the integration of containerization tools such as Docker and Kubernetes, IDEs enable developers to seamlessly develop, deploy, and manage containerized applications within a unified development environment. The potential extends well beyond the native capabilities of integrated development environment benefits, offering a canvas where extensibility and integration with a myriad of third-party tools and services is encouraged. Implementing plugin architectures and customizability, leveraging on cloud-native IDEs, promoting a culture of tool agnosticism, where developers are not bound to a single language or ecosystem will continue to be the implications of IDE for deployment. Enabling multi-lingual and multi-paradigm development such that a single IDE can adeptly handle multiple languages and their intricacies will streamline the development processes. 5. Top IDE Providers for Smooth Development In the arena of IDEs, certain vendors have stood out for their innovation, foresight, and commitment to empowering developers with cutting-edge tools and user-friendly interfaces. Choosing the right IDE provider for any project is as important step as development and programming. 5.1. LANSA LANSA streamlines business operations with advanced integration and implementation solutions, enabling automation and efficient data exchange between applications and businesses. Its no-code platforms, LANSA Integrator and LANSA Composer, reduce manual efforts and IT resources, speeding up business processes and development. LANSA’s unique low-code environment allows for rapid cross-platform application development, combining the ease of low-code with the power of traditional coding. This approach significantly accelerates the creation, deployment, and management of enterprise-grade applications, enhancing productivity and fostering IT transformation. With LANSA, businesses can rapidly prototype, develop, and deploy integrated applications, achieving improved efficiency and competitive advantage. 5.2. Embarcadero Technologies Embarcadero's RAD Server offers a robust platform for rapidly developing and deploying services-based applications. It facilitates RESTful API publishing with JSON or XML, enhancing connectivity and integration with external databases, servers, and cloud services. RAD Server simplifies modernizing legacy applications into secure, scalable service-based architectures. Its comprehensive suite includes user management, push notifications, geolocation services, and built-in data storage. Additionally, RAD Server's ease of deployment and operation, combined with support for multi-tier architecture and built-in application services, positions it as a robust back-end for developing multi-platform UX applications. Embarcadero empowers developers to build high-performing, enterprise-level applications swiftly, supported by a global community and a legacy of innovation. 5.3. Idera, Inc. Idera, Inc. is a distinguished provider in the B2B software industry, renowned for its commitment to delivering user-centric solutions that enable technical users to make informed real-time decisions in their businesses. With over 20 years of innovation, Idera, Inc. has cultivated a portfolio of brands that are trusted for their ability to offer intuitive, elegant solutions across database administration, application development, and test management. Its products stand at the forefront of hyper-growth markets, including business process modeling, IoT, and disruptive test management tools designed to enhance productivity and strategic goal achievement. Idera, Inc.'s solutions are tools that catalyze the enhancement of collective knowledge and demolish data silos, thereby fostering collaboration across teams and geographies. 5.4. Developer Express, Inc. As a pioneering force in the software development industry, the Developer Express, Inc. is at the forefront of embracing and shaping the evolution of the .NET ecosystem, with a particular focus on Blazor for seamless integration between server and client-side operations. Its commitment extends beyond .NET, as it continually enhances its DevExtreme HTML/JavaScript library and actively supports vital frameworks such as React, Angular, and Vue, ensuring advanced SCSS and TypeScript integration. Its dedication to innovation is evident in its efforts to integrate modern web technologies and improve desktop development tools for WinForms and WPF in response to .NET Core and Windows 11 advancements. 5.5. Devart The Devart specializes in offering comprehensive database development, management, and administration solutions across major platforms, including SQL Server, MySQL, Oracle, and PostgreSQL. Its suite of products, including must-have tools like dotConnect for Oracle and dbForge Studio, are designed to significantly enhance productivity for software developers and engineers by streamlining SQL coding, reducing errors by 99%, and increasing daily efficiency by over 30%. The company's offerings also encompass data connectivity solutions across ODBC, ADO.NET, Python, and more, facilitating seamless data integration and cloud connectivity. With a focus on accelerating database deployment and integrating DevOps practices, the tools are engineered to optimize every aspect of the database lifecycle, ensuring a 2x to 4x faster programming experience and a 300% boost in efficiency with DevOps integrations. 5.6. Eclipse Foundation The Eclipse Foundation is a pivotal organization within the global software community, offering a robust, scalable, and business-oriented environment for open-source collaboration and innovation. It serves as the nurturing ground for a vast array of projects, including the renowned Eclipse IDE, Jakarta EE, and an expert in a multitude of other open-source initiatives spanning cloud and edge computing, IoT, AI, automotive sectors, systems engineering, open processor designs, and beyond. By focusing on the development of next-generation cloud-native developer tools, the Eclipse Foundation positions in facilitating professional development environments. Its initiatives are instrumental in driving technological advancements and fostering an ecosystem of open collaboration that benefits individuals and organizations worldwide. 5.7. Mirantis Mirantis delivers modern application development services, expertly guiding clients through the entire application lifecycle, from CI/CD to LCM automation. Specializing in accelerating secure, cloud-native application delivery, Mirantis assists in building new containerized apps, modernizing legacy applications into scalable and operable cloud-native designs, and facilitating app portability between platforms. By leveraging its extensive expertise in DevOps principles, automation, and Agile software engineering, Mirantis significantly enhances developer productivity, enabling faster development and production timelines. Its comprehensive platform engineering services ensure robust CI/CD, testing, and DevOps automation infrastructure without the time investment required for in-house development. Additionally, Mirantis streamlines application assessment, modernization, and workload migration, offering tailored strategies that optimize flexibility, performance, security, and cost savings. 5.8. Wolfram Wolfram's Universal Deployment System (UDS) revolutionizes software development economics by leveraging its unique technology stack to automate the deployment of functionalities across a vast array of computing technologies. It enables creators to develop material once and deploy it in various forms; ranging from high-volume services and polished end-user products to flexible software components. Across multiple platforms, including cloud, desktop, server, mobile, and embedded systems, it supports a broad spectrum of deployment technologies and scenarios, such as web APIs, cloud-hosted computation, mobile apps, and embedded code; the UDS offers unparalleled versatility. Additionally, it facilitates end-user, machine-to-machine, and component deployment, supported by an extensive infrastructure. This comprehensive approach enhances the developer productivity and broadens the reach and accessibility of applications across diverse environments. 5.9. KDE The KDE community is a prominent international technology group that develops free software for desktop and portable computing environments. Its offerings include a modern desktop system for Linux and UNIX platforms, extensive office productivity, and a wide range of software across categories such as Internet, multimedia, entertainment, education, graphics, showcasing the power of integrated development software. Notably, KDE software supports over 60 languages and adheres to principles of ease of use and accessibility. With applications that run natively on Linux, BSD, Solaris, Windows, and macOS, KDE also provides a developer platform built on Qt, allowing for creating and distributing applications across multiple platforms. Additionally, KDE introduces KDevelop, a cross-platform IDE for various programming languages, underscoring KDE's commitment to facilitating seamless, multi-platform application development and distribution. 5.10. Qt Group Qt Group is a global software company acclaimed for empowering over 1.5 million developers and industry leaders worldwide. With a focus on enhancing productivity throughout the product development lifecycle, from UI design, software development, and quality management to deployment, Qt Group serves a diverse clientele across more than 70 industries in over 180 countries. The company is renowned for Qt Creator, an AI-enabled cross-platform IDE that enhances developer productivity. Qt Creator facilitates software creation across desktop, mobile, and embedded platforms, offering sophisticated code editing, version control integration, project and build management, and multiple target support. Additionally, it provides a suite of development tools, including a device emulator, the Qt Quick compiler for optimized performance, and GitHub Copilot integration to expedite coding tasks. 6. Final Thoughts As IDEs continue to evolve, the incorporation of intelligence is anticipated to bring about a transformative phase of predictive coding, where IDEs will proactively suggest code snippets and solution patterns, significantly boosting development efficiency. Moreover, the open-source movement is poised to play a crucial role in this evolution, driving transparency, fostering community-driven enhancements, and ensuring that IDEs remain accessible and of high quality for all developers. IDEs are evolving into indispensable allies for developers and strategists alike, adapting to the rapid changes in the tech industry. This evolution of IDEs marks a new chapter where are the fundamental enablers in the technological progress and digital innovation.

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CIIC - Internet Solutions

CIIC is a web design and hosting company. We specialize in high quality web site design and the web site hosting. We offer our clients unparalleled customer service for small to medium-sized industrial companies at prices they can afford. Despite our small size we still offer the same 24/7/365 support that is needed from a web hosting company. If fact we do better because rather than calling an 800 support line were they are unlikely to actually know your account, when clients call us we know their needs and can help solve their problem right away.

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Forethought’s Autoflows: AI-Driven Revolution in Customer Support

Forethought | September 25, 2023

Forethought, a leader in generative AI for customer support, has introduced Autoflows, a groundbreaking autonomous resolution capability for SupportGPT. This innovation marks a significant step towards a more efficient, goal-oriented, AI-centric future in customer support. In the fast-evolving landscape of customer support, AI is positioned to revolutionize the way businesses interact with their clients. However, many large enterprises, despite claiming to be AI-first, still rely on outdated manual workflows rooted in the CRM era. These workflows consume hours of valuable time and often lead to subpar performance, dissatisfied customers, and delayed value realization. Forethought aims to transform this outdated approach into a system of intelligence, redefining what it means to be truly AI-first. Deon Nicholas, CEO and Co-Founder of Forethought, reportedly emphasized, Automation over the past decade has focused heavily on rules and tasks and building manual workflows. But the manual workflow is the Achilles heel of the AI-first future. [Source – Businesswire] Autoflows empower customer support leaders to define desired issue resolutions in plain, natural language, eliminating the need for complex decision trees or predefined rulesets. Leveraging AI, Autoflows accurately predicts user needs and determines efficient steps to achieve these desired outcomes. This efficiency allows support agents to redirect their focus towards more complex issues, transcending simplistic task-oriented processes. Autoflows promise significant benefits: Enhanced Customer Experience: Autoflows facilitate natural conversations with customers, employing generative AI models trained on real agent responses and CRM data. Improved Performance: These flows autonomously resolve customer issues and take actions in alignment with agent guidelines, brand preferences, and user prompts. Reduced Time to Value: Autoflows can be created in minutes using natural language, a stark contrast to the days it typically takes to construct intricate decision trees. Brent Pliskow, GM & VP of Customer Support at Upwork, expressed his appreciation for the innovation. He mentioned that they are constantly seeking to incorporate new generative AI capabilities into their customer support processes, with the goal of improving the customer experience and enhancing internal efficiency. He noted that, when they replaced specific manual workflows with Autoflows, they observed significant time savings compared to the traditional approach of building workflows. Additionally, he reported an increase of up to 27% in customer satisfaction in these particular use cases. About Forethought Founded in 2018, Forethought is a prominent generative AI company specializing in customer service automation. Its solutions seamlessly integrate generative AI powered by large language models (LLMs) to enhance support team efficiency. It offers instant case resolution, predictive case prioritization, and agent assistance, all within a single platform. With $90 million in venture capital funding and accolades like G2's Best Software Products for 2023, Forethought is a leader in the tech industry, headquartered in San Francisco, California.

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Docupace Releases Developer Portal to Catalyze Fintech Innovation

Docupace | September 22, 2023

Docupace Technologies, renowned for its cloud-based fintech solutions tailored to the wealth management sector, has introduced the Developer Portal, a comprehensive hub designed to empower developers. It serves as a one-stop shop for developers to access and utilize Docupace's APIs and associated developer resources. It is set to facilitate innovation and collaboration within the financial technology industry. The Developer Portal provides an extensive array of resources, including detailed API documentation, tutorials, widgets, and practical examples. Developers can also perform tasks such as creating accounts, generating API keys, and testing their applications with Docupace's live APIs through this portal. Liz Pavlik, Executive of Product Management for Docupace, reportedly expressed excitement, stating, We are excited to launch our Developer Portal and make it easier for developers to build innovative solutions using our APIs. Our goal is to provide developers with the resources they need to be successful, and we believe the Developer Portal will play a key role in achieving that goal. [Source – Cision PR Newswire] Key features of the Docupace API Developer Portal: Comprehensive Documentation: In-depth insights into each API, including usage instructions, endpoints, parameters, authentication methods, and response formats. Tutorials and Examples: Resources to assist developers in getting started with Docupace's APIs Self-Service Account Management: Developers can create accounts, generate API keys, and manage subscriptions within the portal. Live API Testing: A platform for developers to test their applications against live APIs Interactive Code Samples: Real-world code samples in multiple programming languages to aid integration with the Docupace Platform. Robust Testing Environment: Controlled sandbox environment for efficient code validation and troubleshooting. Community Collaboration: A platform for developers to discuss, share knowledge, and collaborate on projects Matt Fields, Vice President of Research and Development at Docupace, affirmed the company's commitment to ongoing development and encouraged developers to provide feedback and suggestions through the portal's AI chatbot. About Docupace Docupace, headquartered in Los Angeles, California, is a leading digital operations technology provider specializing in streamlining and digitizing processes for wealth management firms. Its secure, cloud-based Docupace Platform offers solutions for client onboarding, document management, advisor transitions, cybersecurity, and regulatory compliance. With a focus on efficiency and compliance, Docupace serves a diverse range of financial firms, including some of the industry's largest players. Its expertise lies in web-based solutions, imaging, workflow management, and SaaS offerings, making them a valuable partner for financial services organizations seeking operational enhancements.

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Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

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Forethought’s Autoflows: AI-Driven Revolution in Customer Support

Forethought | September 25, 2023

Forethought, a leader in generative AI for customer support, has introduced Autoflows, a groundbreaking autonomous resolution capability for SupportGPT. This innovation marks a significant step towards a more efficient, goal-oriented, AI-centric future in customer support. In the fast-evolving landscape of customer support, AI is positioned to revolutionize the way businesses interact with their clients. However, many large enterprises, despite claiming to be AI-first, still rely on outdated manual workflows rooted in the CRM era. These workflows consume hours of valuable time and often lead to subpar performance, dissatisfied customers, and delayed value realization. Forethought aims to transform this outdated approach into a system of intelligence, redefining what it means to be truly AI-first. Deon Nicholas, CEO and Co-Founder of Forethought, reportedly emphasized, Automation over the past decade has focused heavily on rules and tasks and building manual workflows. But the manual workflow is the Achilles heel of the AI-first future. [Source – Businesswire] Autoflows empower customer support leaders to define desired issue resolutions in plain, natural language, eliminating the need for complex decision trees or predefined rulesets. Leveraging AI, Autoflows accurately predicts user needs and determines efficient steps to achieve these desired outcomes. This efficiency allows support agents to redirect their focus towards more complex issues, transcending simplistic task-oriented processes. Autoflows promise significant benefits: Enhanced Customer Experience: Autoflows facilitate natural conversations with customers, employing generative AI models trained on real agent responses and CRM data. Improved Performance: These flows autonomously resolve customer issues and take actions in alignment with agent guidelines, brand preferences, and user prompts. Reduced Time to Value: Autoflows can be created in minutes using natural language, a stark contrast to the days it typically takes to construct intricate decision trees. Brent Pliskow, GM & VP of Customer Support at Upwork, expressed his appreciation for the innovation. He mentioned that they are constantly seeking to incorporate new generative AI capabilities into their customer support processes, with the goal of improving the customer experience and enhancing internal efficiency. He noted that, when they replaced specific manual workflows with Autoflows, they observed significant time savings compared to the traditional approach of building workflows. Additionally, he reported an increase of up to 27% in customer satisfaction in these particular use cases. About Forethought Founded in 2018, Forethought is a prominent generative AI company specializing in customer service automation. Its solutions seamlessly integrate generative AI powered by large language models (LLMs) to enhance support team efficiency. It offers instant case resolution, predictive case prioritization, and agent assistance, all within a single platform. With $90 million in venture capital funding and accolades like G2's Best Software Products for 2023, Forethought is a leader in the tech industry, headquartered in San Francisco, California.

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Docupace Releases Developer Portal to Catalyze Fintech Innovation

Docupace | September 22, 2023

Docupace Technologies, renowned for its cloud-based fintech solutions tailored to the wealth management sector, has introduced the Developer Portal, a comprehensive hub designed to empower developers. It serves as a one-stop shop for developers to access and utilize Docupace's APIs and associated developer resources. It is set to facilitate innovation and collaboration within the financial technology industry. The Developer Portal provides an extensive array of resources, including detailed API documentation, tutorials, widgets, and practical examples. Developers can also perform tasks such as creating accounts, generating API keys, and testing their applications with Docupace's live APIs through this portal. Liz Pavlik, Executive of Product Management for Docupace, reportedly expressed excitement, stating, We are excited to launch our Developer Portal and make it easier for developers to build innovative solutions using our APIs. Our goal is to provide developers with the resources they need to be successful, and we believe the Developer Portal will play a key role in achieving that goal. [Source – Cision PR Newswire] Key features of the Docupace API Developer Portal: Comprehensive Documentation: In-depth insights into each API, including usage instructions, endpoints, parameters, authentication methods, and response formats. Tutorials and Examples: Resources to assist developers in getting started with Docupace's APIs Self-Service Account Management: Developers can create accounts, generate API keys, and manage subscriptions within the portal. Live API Testing: A platform for developers to test their applications against live APIs Interactive Code Samples: Real-world code samples in multiple programming languages to aid integration with the Docupace Platform. Robust Testing Environment: Controlled sandbox environment for efficient code validation and troubleshooting. Community Collaboration: A platform for developers to discuss, share knowledge, and collaborate on projects Matt Fields, Vice President of Research and Development at Docupace, affirmed the company's commitment to ongoing development and encouraged developers to provide feedback and suggestions through the portal's AI chatbot. About Docupace Docupace, headquartered in Los Angeles, California, is a leading digital operations technology provider specializing in streamlining and digitizing processes for wealth management firms. Its secure, cloud-based Docupace Platform offers solutions for client onboarding, document management, advisor transitions, cybersecurity, and regulatory compliance. With a focus on efficiency and compliance, Docupace serves a diverse range of financial firms, including some of the industry's largest players. Its expertise lies in web-based solutions, imaging, workflow management, and SaaS offerings, making them a valuable partner for financial services organizations seeking operational enhancements.

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Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

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