The New Economics of IT: Making Innovation Pay for Itself

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The average global IT budget is set to grow by approximately 2% over the coming year. It’s the biggest increase in tech spending since 2010 and potentially marks the end of an era of straitened budgets. However, while any IT investment is to be lauded, according to leading analysts 2% is just not enough. And it explains why, when we spoke to 100 IT.

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ServiceMax is the global leader in Service Execution Management, offering cloud-based software tools that improve the productivity of complex, equipment-centric service execution. Enterprise companies across the globe have turned to ServiceMax to help them keep the world running.

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Three Keys to Successful AI Adoption

Article | February 10, 2020

Over the past several years, we have begun to see the emergence of artificial intelligence (AI) in businesses. According to a study for the AI Index 2019 Annual Report, more than half of respondents report their companies are using AI in at least one function or business unit. Thirty percent report they have AI embedded across multiple areas of their business. As businesses continue to develop their understanding of what is possible with AI, we can expect to see a continued increase in AI adoption.

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Using AI to enhance UI testing automation

Article | February 10, 2020

Artificial Intelligence (AI) is a sought-after technology today as it performs complicated tasks faster than a human being and significantly reduces human errors. AI is penetrating all types of businesses and sectors like e-commerce, healthcare, and application development. The adoption of AI in the Quality Assurance (QA) sphere is increasing too. Using various AI techniques, we can automatically test changes in the UI and analyze reports to streamline testing and save time. Thus, using AI helps in faster and more accurate testing of the software developed and speeds up its deployment.

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Culture of Innovation and Collaboration: Hybrid Cloud, Privacy in AI and Data Caching

Article | February 10, 2020

Red Hat is continually innovating and part of that innovation includes researching and striving to solve the problems our customers face. That innovation is driven through the Office of the CTO and includes OpenShift, OpenShift Container Storage and use cases such as the hybrid cloud, privacy concerns in AI, and data caching. We recently interviewed Hugh Brock, research director for the office of the CTO, here at Red Hat about these very topics.

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Facebook, YouTube warn of AI moderation errors as coronavirus empties offices

Article | February 10, 2020

Alphabet Inc's YouTube, Facebook Inc and Twitter Inc warned on Monday that more videos and other content could be erroneously removed for policy violations, as the companies empty offices and rely on automated takedown software during the coronavirus pandemic. In a blog post, Google said that to reduce the need for people to come into offices, YouTube and other business divisions are temporarily relying more on artificial intelligence and automated tools to find problematic content. Such software is not always as accurate as humans, which leads to errors, it added, however. And "turnaround times for appeals against these decisions may be slower," it said.

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ServiceMax

ServiceMax is the global leader in Service Execution Management, offering cloud-based software tools that improve the productivity of complex, equipment-centric service execution. Enterprise companies across the globe have turned to ServiceMax to help them keep the world running.

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